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  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

Patient flow to excellent providers in addressing a medical condition is a much more powerful incentive than a small bonus because it feeds the virtuous circle of value improvement from volume and experience. As patients seek out the... View Details
Keywords: by Roger Thompson; Health
  • Winter 2024
  • Article

Is Pay Transparency Good?

By: Zoë B. Cullen
Countries around the world are enacting pay transparency policies to combat pay discrimination. Since 2000, 71 percent of OECD countries have done so. Most are enacting transparency horizontally, revealing pay between coworkers doing similar work within a firm. While... View Details
Keywords: Policy; Wages; Knowledge Sharing; Job Design and Levels; Negotiation; Performance Productivity; Compensation and Benefits; Motivation and Incentives
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  • Article

Effects of Description of Options on Parental Perinatal Decision-Making

By: Marlyse F. Haward, Leslie K. John, John M. Lorenz and Baruch Fischhoff
Objective: To examine whether parents' delivery room management decisions for extremely preterm infants are influenced by (a) the degree of detail with which options-comfort care (CC) or intensive care (IC)-are presented or (b) their order of presentation. Methods: 309... View Details
Keywords: Decision Making; Values and Beliefs; Personal Characteristics; Attitudes; Motivation and Incentives; Family and Family Relationships; Health Care and Treatment
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  • March 1987 (Revised October 1993)
  • Case

Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program

By: W. Earl Sasser
In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew... View Details
Keywords: Motivation and Incentives; Managerial Roles; Retention; Employees; Performance Improvement; Recruitment; Problems and Challenges; Compensation and Benefits; Food and Beverage Industry; Service Industry; Boston
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  • 05 Jul 2011
  • News

Driving Innovation

Stewart: Helping brands navigate the complexities of today’s media. Photo courtesy Bonita Stewart What can a high-flying, high-tech giant learn about marketing from an industry that is about as nuts-and-bolts as you can get? Plenty, if Bonita Stewart (MBA ’83) has... View Details
Keywords: News, Library, Internet, and Other Services; Information
  • January 2011
  • Supplement

Vodafone in Japan (C)

By: Juan Alcacer, Mary Furey and Mayuka Yamazaki
An update to Vodafone cases A and B, describing Softbank's acquisition of Vodafone and its performance in Japan. View Details
Keywords: Acquisition; Cross-Cultural and Cross-Border Issues; Knowledge Acquisition; Performance; Motivation and Incentives; Adaptation; Diversification; Expansion; Telecommunications Industry; Japan
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  • February 2009
  • Article

Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting

By: Lisa D. Ordonez, Maurice E. Schweitzer, Adam D. Galinsky and Max H. Bazerman
Goal setting is one of the most replicated and influential paradigms in the management literature. Hundreds of studies conducted in numerous countries and contexts have consistently demonstrated that setting specific, challenging goals can powerfully drive behavior and... View Details
Keywords: Goals and Objectives; Management Practices and Processes; Organizational Culture; Performance Improvement; Behavior; Motivation and Incentives
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  • 15 Dec 2015
  • First Look

December 15, 2015

compensation incentives for CSR. We test our predictions using novel executive compensation contract data and find that firms with more shareholder friendly corporate governance are more likely to provide compensation to executives linked... View Details
Keywords: Carmen Nobel
  • 17 Dec 2020
  • Research & Ideas

The 10 Most Popular Stories of 2020

Values, and Damages Great Companies Performance hacking means overzealous advocacy of positive interpretations to the point of detachment from actuals. In business as in research there are strong incentives for it, but if behaviors are... View Details
Keywords: by Dina Gerdeman
  • 16 Oct 2006
  • Research & Ideas

Report from China: The New Entrepreneurs

tangible assets, and contacts that are useful to their ventures, the government has created incentives to attract them back to China, and is more lenient or flexible regarding new venture formation. Q: This was an unusual trip for HBS in... View Details
Keywords: by Sean Silverthorne
  • 19 Apr 2018
  • Blog Post

Policy, Practice, Leadership & Impact: Making a Difference with the HBS/HKS Joint Degree

felt incredibly passionate about the work and strongly believed in its impact, I also began to observe the risks, limitations, and skewed incentives foreign aid creates within local governments. I began taking a longer-term view of the... View Details
  • 01 Sep 2004
  • News

A Market-Based Prescription

profitable, while areas such as emergency medicine and burn care are undervalued. In a consumer-driven system, market forces would operate to correct these disparities and create greater incentives for physicians to customize therapies... View Details
Keywords: Deborah E. Blagg; Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance
  • 01 Dec 2008
  • News

Lack of Energy: The Problem of Human Inertia

Energy Future’s timeliness underscores another key “energy” problem: America’s inability to get its energy act into gear. “Cognitive, organizational, and political barriers — which are all interconnected — must be surmounted if we are to solve our energy problems,”... View Details
  • October 2010
  • Article

Culture Clash: The Costs and Benefits of Homogeneity

By: Eric Van den Steen
This paper develops an economic theory of the costs and benefits of corporate culture-in the sense of shared beliefs and values in order to study the effects of "culture clash" in mergers and acquisitions. I first use a simple analytical framework to show that shared... View Details
Keywords: Cost vs Benefits; Organizational Culture; Economics; Information Management; Forecasting and Prediction; Values and Beliefs; Mergers and Acquisitions; Framework; Satisfaction; Motivation and Incentives; Power and Influence; Communication
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  • 17 Dec 2015
  • News

Examining Global Workforce Management

As executives of an international company are considering workforce reductions in Europe and South America, they are providing layoff support to employees and working with communities to create incentives for new businesses to replace... View Details
  • Research Summary

Overview

Erin's research focuses on how organizations can and should respond to employee failures. She is interested in understanding the effects that organizational responses have on subsequent employee behavior, and how organizational policies can be designed to more... View Details
Keywords: Repair; Recovery; Reintegration; Prosocial Behavior; Field Experiment; Psychology; Networks; Punishment; Giving and Philanthropy; Social Psychology; Motivation and Incentives; Social and Collaborative Networks; Ethics
  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

profitability, Japan introduced the JPX400 in 2014. The index highlighted the country's “best-run" companies by annually selecting the 400 most profitable among Japan's large and liquid firms. Index-inclusion incentives led firms to... View Details
Keywords: Dina Gerdeman
  • 14 Jun 2004
  • Research & Ideas

The Big Money for Big Projects

the cost and schedule overruns. In general, I think the project would have benefited from more "for-profit" incentives—if there's not clear incentives to be efficient and make profits, people won't. To address this concern in... View Details
Keywords: by Ann Cullen; Financial Services
  • 01 Jun 2018
  • News

Floor It

including venture-based approaches that consider the ROI necessary to attract investors. “Delivering philanthropic and investment dollars into the areas with the most potential for accelerating cures is our top priority,” Giusti says. “We need to bring together money... View Details
Keywords: Julia Hanna; illustration by Mengxin Li
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

money service grew to about 400 million subscribers. Lesson 3: Get agents on board Mobile money operators need to treat their sales agents well, providing financial incentives and making them feel strongly invested in the success of the... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications