Publications

07 Dec 1999
Research & Ideas

Henry Heinz and Brand Creation in the Late Nineteenth Century

was not new to the late nineteenth century. Rural consumers had long bartered butter, eggs, horseradish, and other foodstuffs with storekeepers in exchange for sugar, coffee, and other items that could not... View Details

Keywords: by Nancy F. Koehn

25 Jul 2017
First Look

First Look at New Research and Ideas: July 25, 2017

was still the world’s largest company, with over $480 billion in annual revenue and operations in 28 countries. Although it had mostly vanquished its rival discount retailers in the U.S., it was struggling... View Details

Keywords: Carmen Nobel

22 Mar 2022
News

Clubs Mark a Milestone and the Lunar New Year

(MBA 1999), who organized the event with H4A’s Alex Lee, and cohosted with Cindy Young Montano (MBA 2005). “There was no organized program, but we did go around the table and introduce ourselves,” says Tao.... View Details

Keywords: Margie Kelley

15 Jul 2014
Blog Post

Discovering a new organization and state as an intern

last 5 years in Boston taking road trips all over New England, so I am excited to explore a new area and enjoy the lakes and mountains in the region. Maybe I’ll even drive the 45 minutes across the border to... View Details

Keywords: Consumer Products / Retail

Web

U.S. Competitiveness Project - Institute For Strategy And Competitiveness

the U.S. are able to compete successfully in the global economy while supporting high and rising living standards for the average American. Although the U.S. retains profound competitive strengths—for instance, in higher View Details

January 2015 (Revised March 2015)
Case

Wegmans and Listeria: Developing a Proactive Food Safety System for Produce

By: Ray A. Goldberg and Christine Snively

In July 2014, supermarket chain Wegmans received notification from supplier Wawona Packing Co. that its peaches arrived in Australia with a small trace of Listeria monocytogenes. While some countries such as Australia allowed low-levels of listeria to be present in... View Details

Keywords: Food Safety; Food Safety Standards; Grocery; Safety; Food; Retail Industry; Retail Industry; Australia; United States

2022
Presentation

David Thomas presents at the 2022 Gender and Work Symposium

Article

Analysts and Information Gaps: Lessons From the UAL Buyout

By: S. C. Gilson

Keywords: Information; Learning; Leveraged Buyouts

Find at Harvard

2016
Working Paper

Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals

By: Hummy Song, Robert S. Huckman and Jason R. Barro

We consider the impact of cohort turnover—the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new workers—on operational performance in the context of teaching hospitals. Specifically, we examine the impact of the... View Details

Keywords: Health Care; Health Care Operations; Hospitals; Productivity; Empirical Operations; Service Delivery; Training; Performance Productivity; Health Care and Treatment; Health Industry; United States

Read Now

01 Nov 1999
Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

and white, I then, if I think it advisable, undertake to educate him on the different registers, and see that he gets one best adapted to his work. High prices, of course, is... View Details

Keywords: by Walter A. Friedman

20 May 2020
Blog Post

Jeff Surette and Mike Peters: A Winning Team at TB12

multiple sectors were managing through crisis, while building his own business acumen. Post HBS, Surette rejoined Parthenon for four years focusing on education and consumer goods consulting. Then when it... View Details

03 Dec 2008
What Do You Think?

Can Housing and Credit be “Nudged” Back to Health?

regulation should be there.... Keeping 'excess' in check is an appropriate response by a civilized society." As Edware Hare put it, "Forget 'nudging.' We need to replace self-indulgence with self-restraint ... better education... View Details

Keywords: by Jim Heskett

Web

Leadership, Culture, and Transition at lululemon | Information Technology

Featured Case Leadership, Culture, and Transition at lululemon This multimedia case study delves into the leadership transition at lululemon, focusing on new CEO Christine Day's challenge to sustain the fitness retailer's growth amidst... View Details

December 1998
Case

Bell Atlantic and the Union City Schools (A): The Intelligent Network

By: Rosabeth M. Kanter and Ellen Pruyne

The first in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Provides an overview of the telecommunications industry in general and Bell Atlantic in particular, with special attention to... View Details

Keywords: Mobile and Wireless Technology; Strategic Planning; Change Management; Leadership Development; Horizontal Integration; Partners and Partnerships; Trends; Education; Technological Innovation; Telecommunications Industry; New Jersey

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

with technology take longer, they're harder to follow. I'm involved, in addition to running Merck, I co-chair the commission in New Jersey about re-opening the state. Corporate America is asking what it needs to do about racial inequality. View Details

Keywords: by Staff; Pharmaceutical

20 Feb 2018
First Look

First Look at New Research and Ideas, February 20, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=53958 Effects of a Tournament Incentive Plan Incorporating Managerial Discretion in a Geographically Dispersed Organization By: Deller, Carolyn, and Tatiana Sandino Abstract—Using View Details

Keywords: Sean Silverthorne

January 2018 (Revised January 2020)
Case

STRIVR: Changing the Game in Virtual Reality

By: Rajiv Lal, Matt Denison, Robert Higgins and Scott Johnson

The CEO of a growing virtual reality company that trains athletes must decide whether or not to stay in sports or expand into other areas. View Details