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Show Results For
-
All HBS Web
(6,496)
- People (23)
- News (1,632)
- Research (3,351)
- Events (10)
- Multimedia (25)
- Faculty Publications (1,851)
- November 2017
- Supplement
Merging American Airlines and US Airways (B)
By: David G. Fubini, David A. Garvin and Carin-Isabel Knoop
Exhibit to Merging American Airlines and US Airways (A) case. In February 2013, US Airways announced that it would merge with American Airlines to create the world’s largest airline. Doug Parker, the CEO of US Airways, would become CEO of the new American Airlines...
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Keywords:
Airlines;
Merger;
Takeover;
Integration Strategy;
Merger Integration;
Mergers and Acquisitions;
Decision Making;
Governance;
Management Teams;
Operations;
Organizational Culture;
Air Transportation Industry;
United States
Fubini, David G., David A. Garvin, and Carin-Isabel Knoop. "Merging American Airlines and US Airways (B)." Harvard Business School Supplement 418-036, November 2017.
- 23 Mar 2010
- First Look
First Look: March 23
Publication: Management Science (forthcoming) Abstract We examine whether the likelihood of entrepreneurial activity is related to the prior career experiences of an individual's co-workers, using a unique matched employer-employee panel...
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Keywords:
Martha Lagace
Myra M. Hart
Myra Hart's research focus is high potential entrepreneurship. She has taught MBA and executive programs, co-chaired the entrepreneurship unit, and led several HBS initiatives. As a founding member
- Program
Making Corporate Boards More Effective
resilience, strategic direction, executive compensation, and regulatory compliance. At the same time, you will learn how to work more effectively with fellow directors and company management to strengthen...
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- April 1995 (Revised April 1995)
- Case
Pillsbury: Customer Driven Reengineering
By: Robert S. Kaplan
Pillsbury is transforming itself from an integrated producer of flour and bakery products to a value-added supplier of premium branded products. After initial successes applying activity-based costing to manufacturing operations, two senior executives decide to...
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Keywords:
Organizational Change and Adaptation;
Production;
Cost Management;
Activity Based Costing and Management;
Customer Value and Value Chain;
Food and Beverage Industry
Kaplan, Robert S. "Pillsbury: Customer Driven Reengineering." Harvard Business School Case 195-144, April 1995. (Revised April 1995.)
- 2009
- Manual
Instructor's Manual to Accompany Corporate Information Strategy and Management: Text and Cases
By: Lynda M. Applegate, Robert D. Austin and Deborah Soule
This new edition examines how information technology enables organizations to conduct business in radically different and more effective ways. The authors objective is to provide readers with a better understanding of the influence of twenty-first century technologies...
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- 13 Dec 2004
- Research & Ideas
Sharing News That Might Be Bad
This scenario, inspired by a Harvard Business School case, may ring familiar. It raises an increasingly prevalent, and difficult, management issue: how much information to share and when to share it. You look up to find the concerned face...
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Keywords:
by Paul Michelman
- Comment
Nothing to See Here: Richard Tedlow Explains Why So Many CEOs Refuse to Confront the Truth
The article presents an interview with business historian Richard Tedlow on the topic of why chief executive officers (CEOs) sometimes refuse to acknowledge data or information that indicate they need to shift their strategy. He notes that denial is a typical response...
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Keywords:
Management
Tedlow, Richard S. "Nothing to See Here: Richard Tedlow Explains Why So Many CEOs Refuse to Confront the Truth." Conference Board Review 47, no. 3 (Spring 2010). (A conversation with Richard Tedlow, by Matthew Budman.)
- 2010
- Book
Unilever'i Yenilemek: Dönüşüm ve Gelenek [Renewing Unilever: Transformation and Tradition]
By: Geoffrey Jones
Unilever's brands can now be found in one out of every two households in the world. This arresting and impressive fact shows the scope and scale of this unique global corporation. Geoffrey Jones, a leading business historian from the Harvard Business School, takes us...
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Keywords:
Business History;
Business Growth and Maturation;
Multinational Firms and Management;
Corporate Strategy;
Organizational Culture;
Globalization;
Brands and Branding;
Consumer Products Industry
Jones, Geoffrey. Unilever'i Yenilemek: Dönüşüm ve Gelenek [Renewing Unilever: Transformation and Tradition]. Istanbul: Türkiye İş Bankası Kültür Yayınları, 2010, Turkish ed.
- 09 Nov 2023
- HBS Case
What Will It Take to Confront the Invisible Mental Health Crisis in Business?
health research fund after his son experienced a psychotic break. In the following interview, Cohen, the L.E. Simmons Professor of Business Administration at HBS, discusses why it’s important for organizations to address mental health and how View Details
- May 2021
- Simulation
Customer Compatibility Exercise Application
By: Ryan W. Buell
Customers impose considerable variability on the operating systems of service organizations. They show up when they wish (arrival variability), they ask for different things (request variability), they vary in their willingness and ability to help themselves (effort...
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- November 2003 (Revised July 2006)
- Case
STAR 2003
By: Thomas R. Piper
A shift in strategy from broadcasting standardized programs throughout its footprint to localized programming necessitates a review of STAR's organizational structure. Growing complexity and a need for local responsiveness point toward adoption of a country-based...
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Keywords:
Corporate Strategy;
Organizational Structure;
Management Teams;
Decision Choices and Conditions;
Organizational Design;
Complexity;
Entertainment and Recreation Industry;
Service Industry
Piper, Thomas R. "STAR 2003." Harvard Business School Case 204-014, November 2003. (Revised July 2006.)
- 20 Jun 2023
- Research & Ideas
Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories
Graeber. Similarly, wrapping a story around a statistic could also extend its currency when it comes to the ability of the audience to recall it later. Cues extend stories’ life. A story about dining will stick around longer if the story...
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by Scott Van Voorhis
- 17 Dec 2012
- Research & Ideas
Teaming in the Twenty-First Century
progress without a blueprint. The skill set involves interpersonal awareness, skillful inquiry, and an ability to teach others what you know. Teaming is very different from the idea of building a high-performance team to fit a known task....
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by Maggie Starvish
- Article
How Direct-to-Consumer Brands Can Continue to Grow
By: V. Kasturi Rangan, Daniel Corsten, Matt Higgins and Leonard A. Schlesinger
Direct-to-consumer (DTC) brands such as Allbirds, Casper, Peloton, and Warby Parker have creatively found a weakness in the marketing citadel of incumbent brands. By using data gleaned from daily interactions with customers, these brands have been able to adapt how...
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Keywords:
Direct-to-consumer;
Customer Journey;
Business Model;
Customer Relationship Management;
Growth and Development Strategy
Rangan, V. Kasturi, Daniel Corsten, Matt Higgins, and Leonard A. Schlesinger. "How Direct-to-Consumer Brands Can Continue to Grow." Harvard Business Review 99, no. 6 (November–December 2021): 101–109.
- 13 Jan 2003
- Research & Ideas
The Subconscious Mind of the Consumer (And How To Reach It)
ineffectiveness of focus groups. What techniques should managers be employing to elicit information from customers? A: Many researchers tell us that one-on-one interviews are superior to focus groups. That is, even a few conventional...
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Keywords:
by Manda Mahoney
- 12 Jun 2012
- First Look
First Look: June 12
http://www.guilford.com/cgi-bin/cartscript.cgi?page=pr/vazire.htm&dir=pp/sapp&cart_id=525067.3094 Short-Termism: Don't Blame Investors Authors:Francois Brochet, George Serafeim, and Maria Loumioti Publication:Harvard Business Review 90, no. 6 (June 2012)...
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Keywords:
Sean Silverthorne
- October 2023 (Revised February 2024)
- Case
Loris
By: Shunyuan Zhang, Das Narayandas, Stacy Straaberg and David Lane
In December 2022, Loris’s executive team considered their go-to-market strategy. Loris was an artificial intelligence (AI) software startup for the customer service industry with two products on the market: 1) Agent Assist which provided customer service agents (CSAs)...
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- 12 Dec 2023
- Book
HBS Faculty Books of 2023: Find Happiness, Fix Things, and Fail Well
many companies. By the time teams have adapted to newly implemented technology, another platform has emerged to replace it. The Research Handbook on Digital Strategy, a book coedited by Feng Zhu offers a guide for executives trying to...
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Keywords:
by Danielle Kost
- October 2005 (Revised December 2006)
- Case
Bennie Wiley at The Partnership, Inc.
Benaree Wiley, an African American, female HBS graduate (class of 1972), was appointed CEO and president in 1991 of The Partnership, a Boston-based nonprofit dedicated to developing leadership potential in professionals of color and in increasing their representation...
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Keywords:
Organizational Change and Adaptation;
Mission and Purpose;
Leading Change;
Nonprofit Organizations;
Leadership Style;
Growth and Development Strategy;
Service Industry;
Boston
Roberts, Laura Morgan, and Victoria Winston. "Bennie Wiley at The Partnership, Inc." Harvard Business School Case 406-012, October 2005. (Revised December 2006.)