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Show Results For
- All HBS Web
(2,488)
- People (2)
- News (547)
- Research (1,700)
- Events (3)
- Multimedia (9)
- Faculty Publications (945)
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
experience and allow them to dream about and complete bigger projects. Lal: There is the potential to use the Internet to make your store more valuable, like Home Depot does in letting you plan a project online and then coming into the store to discuss it with someone.... View Details
- 14 Feb 2017
- First Look
First Look at New Research: February 14
growing rapidly in importance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52240 forthcoming Management Science Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R.... View Details
Keywords: Sean Silverthorne
- 01 Sep 2003
- News
Dean Clark Reflects on the School’s Key Initiatives
schools and faculty from around the world, including Spain, Costa Rica, Thailand, and Rwanda. Using a combination of online resources such as discussion groups, video, and a customized “iSite” featuring readings and assignments, hundreds... View Details
- 06 May 2022
- Blog Post
Career Advice: Starting a Sustainable Startup
Career Advice: Starting a Sustainable Startup Tell us a little about what you were doing before HBS and what brought you to HBS. I’ve always found myself drawn to working on products and services that can have a positive impact on the... View Details
- 24 Feb 2009
- First Look
First Look: February 24, 2009
distribution services (GDSs)—such as SABRE—to reach travel agents. But GDSs held significant tactical advantages. For example, GDSs had signed long-term exclusive contracts with the corporate customers who... View Details
Keywords: Martha Lagace
- 14 Mar 2017
- First Look
First Look at New Research, March 14
in Somerville, Massachusetts, Formlabs manufactures 3D printers used to print everything from prototypes and models to jewelry, dental, and sculpture molds. As Formlabs prepares to ship its latest model, the Form 2, Head of Customer... View Details
Keywords: Sean Silverthorne
- 14 Feb 2005
- Research & Ideas
Desktop Search and Revenue Streams
accessible and useful to you,'" he said. Like Yahoo, Google also recently launched a desktop search product. Mark Kroese, general manager of information services and Merchant platform product marketing at MSN, said it is clear that... View Details
Keywords: by Julie Jette
- 16 Jun 2003
- Research & Ideas
Peeling Back the Global Brand
same brand is offered in different countries with a different product formulation. Depending on the country, people usually wash clothes with hot or cold water, so the product formulation needs to be adapted, he said. Idiosyncratic View Details
- 10 Aug 2015
- News
A Talent Pipeline for Society’s Challenges
volunteered in high school, painting abandoned houses as part of Operation Brush Up, in Flint, Michigan. At the University of Michigan, she launched several service organizations, including the university’s first web-based program that... View Details
Keywords: Jill Radsken
- 05 Jan 2010
- First Look
First Look: January 5
409-021 Padraic Kelly became Managing Director (MD) of the engineering services firm Buro Happold in 1996. One of his first initiatives was "Aim for Growth," which was intended to help the firm grow beyond its current size where... View Details
Keywords: Martha Lagace
- 28 Jun 2016
- First Look
June 28, 2016
employee at Google's London office, Markus Berger, was thinking whether he should quit his job and go after his dream of becoming an entrepreneur. Berger's idea was to create Dinr, a company that would offer an upscale food ingredient delivery View Details
Keywords: Sean Silverthorne
- 17 Jul 2006
- Lessons from the Classroom
Developing a Strategy for Digital Convergence
between Microsoft and Intel. Tech companies contend with high, upfront fixed costs and low marginal costs. They deal with the effect of standards in locking in customers and raising switching costs. With the unique aspects of the... View Details
- Web
Supplemental Financial Information | Annual Report 2024
2024. The group also delivered 79 Custom Programs that drew more than 4,500 participants. International participation in Executive Education’s open enrollment programs increased by 1 percent from the prior year. Executive Education... View Details
- 24 Mar 2021
- News
Clubs Reaffirm Equity in Community Partners Work; Alumni Angels Invest in Member Education
trust of the communities they serve.” For the Oregon Community Partners, that has meant teaming up with Micro Enterprise Services of Oregon (MESO), a micro-lending organization providing entrepreneurs of color with opportunities for... View Details
Keywords: Margie Kelley
- 27 Jan 2009
- First Look
First Look: January 27, 2009
differences between the preferences people anticipate they will have over a series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the film rental and return patterns of a sample of online... View Details
Keywords: Martha Lagace
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
advantages, great employee and customer loyalty, and a smoother on-ramp in leadership succession. A book excerpt from The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable... View Details
Keywords: by Staff
- 15 Jan 2013
- First Look
First Look: January 15
accelerator services to spur innovation at the intersection of healthcare and technology. The company was the creation of Halle Tecco (HBS '11) and her HBS classmate Nate Gross (HBS '11), who met early in their first year at the HBS... View Details
Keywords: Sean Silverthorne
- 19 Jun 2007
- First Look
First Look: June 19, 2007
rental customers over a period of four months. We predict and find that people are more likely to rent DVDs in one order and return them in the reverse order when should DVDs (e.g., documentaries) are rented before want DVDs (e.g., action... View Details
Keywords: Martha Lagace
- 23 Mar 2010
- First Look
First Look: March 23
scheduling affect operational performance and the quality of labor at the stores. The case describes the tasks (both in-store logistics and customer service tasks) that are carried out by store employees at... View Details
Keywords: Martha Lagace
- 06 Mar 2019
- News
Making Sabbaticals Mainstream
recruiting, the increases of retention, and then also being able to offer some sort of service to help them design these policies and, more importantly, to help ensure that their employees have successful sabbaticals would be pretty... View Details