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  • All HBS Web  (3,612)
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  • May 1990 (Revised October 1991)
  • Case

Black & Decker Corp.: Spacemaker Plus Coffeemaker (B)

Describes the highly successful recall of the Black & Decker Spacemaker Plus Coffeemaker. Objectives include: 1) factors in product recall effectiveness and success, 2) the use of direct marketing in product recall, 3) the role of public relations in product recall,... View Details
Keywords: Safety; Brands and Branding; Product Marketing; Consumer Products Industry
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Smith, N. Craig. "Black & Decker Corp.: Spacemaker Plus Coffeemaker (B)." Harvard Business School Case 590-100, May 1990. (Revised October 1991.)

    Roberto Angelini Rossi

    Keywords: Petroleum, Forestry, and Fishing
    • 19 Sep 2012
    • News

    On a Sound Track

    Zurich and secured European distribution rights for our products, set up a joint venture with a partner in Mexico to build our brand there, and purchased Astro Gaming, a... View Details
    Keywords: Deborah Blagg; audio equipment; fashion; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing
    • January 2012
    • Supplement

    Roger Caracappa: Package Deals for the Estée Lauder Companies (Video)

    By: James K. Sebenius
    Keywords: Brands and Branding; Beauty and Cosmetics Industry
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    Sebenius, James K. "Roger Caracappa: Package Deals for the Estée Lauder Companies (Video)." Harvard Business School Video Supplement 912-701, January 2012.
    • 22 Nov 2019
    • Video

    Merrill J. Fernando

    Merrill Fernando, founder of Sri Lanka's largest and most global tea brand, Dilmah, discussed the importance of establishing local brands.
     View Details
    • Article

    When the Name Is the Game

    By: Marco Bertini, John Gourville and Elie Ofek
    In Romeo and Juliet, the fair maiden asks, "What's in a name?" When it comes to marketing next-generation products for the global marketplace, we have done extensive research and found that names can play an enormous role in a product's success. View Details
    Keywords: Next-generation Products; Product Development; Brands and Branding; Marketing; Global Range
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    Bertini, Marco, John Gourville, and Elie Ofek. "When the Name Is the Game." Business Strategy Review 22, no. 3 (Fall 2011): 50–55.
    • 01 Jun 2007
    • News

    Students Top Marketing Contest

    In January, Melissa Lau, Yanlin Liu, and Deena Malkina (all HBS ’08) took home top honors in Rice University’s seventh annual Marketing Case competition, besting student teams from nine other business schools, including Kellogg, Stanford,... View Details
    Keywords: Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing
    • October 2010 (Revised January 2011)
    • Case

    Toyota Recalls (A): Hitting the Skids

    By: John A. Quelch, Carin-Isabel Knoop and Ryan Johnson
    In the fall of 2009, Toyota Motor Corporation, once revered for its commitment to quality and reliability, faced a highly publicized series of recalls in the United States representing approximately a year's worth of sales in one of its most important markets. While... View Details
    Keywords: Communication Strategy; Crisis Management; Brands and Branding; Quality; Public Opinion; Auto Industry; Japan; United States
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    Quelch, John A., Carin-Isabel Knoop, and Ryan Johnson. "Toyota Recalls (A): Hitting the Skids." Harvard Business School Case 511-016, October 2010. (Revised January 2011.)
    • 01 Jun 2003
    • News

    Alumni Bookshelf

    overcapacity following the market peak in 2000. How to Become a Marketing Superstar by Jeffrey J. Fox (MBA '69) (Hyperion) In the same snappy, to–the–point style of his previous how–to books, Fox takes on the challenges of marketing through View Details
    Keywords: Publishing Industries (except Internet); Information
    • January 2011 (Revised January 2011)
    • Case

    Marvel Enterprises, Inc. (Abridged)

    By: Anita Elberse
    The management team of Marvel Enterprises, known for its universe of superhero characters that includes Spider-Man, the Hulk, and X-Men, must reevaluate its marketing strategy. In June 2004, only six years after the company emerged from bankruptcy, Marvel has amassed a... View Details
    Keywords: Business Model; Intellectual Property; Rights; Growth and Development Strategy; Brands and Branding; Marketing Strategy; Entertainment and Recreation Industry
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    Elberse, Anita. "Marvel Enterprises, Inc. (Abridged)." Harvard Business School Case 511-097, January 2011. (Revised January 2011.)
    • March 2012
    • Case

    Angry Birds

    By: Sunil Gupta and Dharmishta Rood
    Within months of its launch in December 2009, Angry Birds, a mobile game created by a small Finnish company, Rovio Entertainment Ltd., became an international hit. By late 2011, Rovio was not only making Angry Birds games for the iPhone, Android and other mobile... View Details
    Keywords: Brands and Branding; Marketing Strategy; Diversification; Expansion; Video Game Industry; Finland
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    Gupta, Sunil, and Dharmishta Rood. "Angry Birds." Harvard Business School Case 512-033, March 2012.
    • December 2019 (Revised January 2020)
    • Case

    Boll & Branch

    By: Leonard A. Schlesinger and Mel Martin
    Boll & Branch is a direct-to-consumer (DTC) business launched in 2015. It was the first Fair-Trade Certified manufacturer of linens. The case provides background on the company, its start, business model, and evolution through 2019. View Details
    Keywords: Direct-to-consumer; Channels; Disruption; Business Model; Brands and Branding; Internet and the Web; Strategy; Retail Industry; United States; Canada
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    Schlesinger, Leonard A., and Mel Martin. "Boll & Branch." Harvard Business School Case 320-052, December 2019. (Revised January 2020.)
    • December 2006 (Revised August 2009)
    • Case

    Disney Consumer Products: Marketing Nutrition to Children

    By: David E. Bell and Laura Winig
    In an effort to capture market share in the children's foods category, Disney Consumer Products (DCP) debuted a broad line of "better for you" foods, ranging from fresh fruits and vegetables to frozen meals, through a partnership with Kroger supermarkets. In answer to... View Details
    Keywords: Age; Nutrition; Brands and Branding; Corporate Social Responsibility and Impact; Partners and Partnerships; Social Issues; Food and Beverage Industry; Food and Beverage Industry
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    Bell, David E., and Laura Winig. "Disney Consumer Products: Marketing Nutrition to Children." Harvard Business School Case 507-006, December 2006. (Revised August 2009.)
    • 01 Mar 2017
    • News

    Lego Stays on Script

    fanatics. “Getting under the skin of the brand made it much easier to understand the right stories to tell and the right people to bring on to our team,” he says. The movie’s success was “gratifying on both... View Details
    Keywords: Julia Hanna
    • 14 Oct 2013
    • Research & Ideas

    Blockbuster! Why Star Power Works

    Q: Why is it so effective? A: A wide range of factors explains its success. For one, strong brands and high production values matter. Scale also brings marketing advantages: It is relatively cost-efficient... View Details
    Keywords: by Sean Silverthorne; Entertainment & Recreation
    • October 2005 (Revised March 2006)
    • Module Note

    Rethinking Positioning

    By: Youngme E. Moon
    Outlines the structure and content of a six-session module that introduces students to a nontraditional approach to positioning strategy. View Details
    Keywords: Product Positioning; Brands and Branding; Marketing
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    Moon, Youngme E. "Rethinking Positioning." Harvard Business School Module Note 506-025, October 2005. (Revised March 2006.)
    • September 2020
    • Supplement

    Commonwealth Joe: January 2020 Update from CEO Robert Peck

    By: Alexander J. MacKay
    At the end of 2016, the leadership team of Commonwealth Joe Coffee Roasters—Robert Peck, Chase Damiano, and Jeremy Martin—had begun an ambitious retail expansion strategy in the Washington, D.C. metropolitan area for their specialty coffee business. That October, they... View Details
    Keywords: Cold Brew Coffee; Specialty Coffee; On-premise Coffee Market; Retail Expansion Strategy; Entrepreneurship; Business Model; Brands and Branding; Expansion; Strategy; Decision Making; Food and Beverage Industry; Food and Beverage Industry
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    MacKay, Alexander J. "Commonwealth Joe: January 2020 Update from CEO Robert Peck." Harvard Business School Multimedia/Video Supplement 721-851, September 2020. (Link to Supplement.)
    • February 1989
    • Background Note

    Corporate Positioning: How to Assess--and Build--A Company's Reputation

    Provides a framework for assessing and enhancing an organization's reputation. Points out two dimensions of a corporate image--visibility and credibility. Discusses several critical issues that must be addressed in building an image. Finally, provides an assessment of... View Details
    Keywords: Status and Position; Corporate Strategy; Reputation; Organizations; Brands and Branding
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    Kosnik, Thomas J. "Corporate Positioning: How to Assess--and Build--A Company's Reputation." Harvard Business School Background Note 589-087, February 1989.
    • December 2001 (Revised January 2002)
    • Case

    Nestle S.A.

    By: Ray A. Goldberg and Hal Hogan
    Peter Brabeck wants to focus Nestle as a wellness company in the global food system and do so in a way that provides both growth in sales and margins in both developed and developing countries. View Details
    Keywords: Brands and Branding; Product Development; Supply Chain Management; Food; Multinational Firms and Management; Business Growth and Maturation; Sales; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Switzerland
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    Goldberg, Ray A., and Hal Hogan. "Nestle S.A." Harvard Business School Case 902-419, December 2001. (Revised January 2002.)
    • November 2002 (Revised May 2003)
    • Case

    DaChan Great Wall Group

    By: Ray A. Goldberg and Cate Reavis
    Describes the challenges facing a leading Taiwanese agribusiness concern as it competes in an increasingly complex business environment in China. View Details
    Keywords: Agribusiness; Brands and Branding; Competition; Agriculture and Agribusiness Industry; Taiwan; China
    Citation
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    Goldberg, Ray A., and Cate Reavis. "DaChan Great Wall Group." Harvard Business School Case 903-416, November 2002. (Revised May 2003.)
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