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  • Web

Executive Education - Entrepreneurship

Executive Education Given the importance of innovation and entrepreneurship within organizations, our programs are designed to help seasoned executives transform their thinking and vision in a dynamic global environment. Using the vaunted... View Details
  • 31 Jul 2023
  • News

Striving for Imperfection

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Since he left HBS in 1990, Charles Conn (MBA 1990) has built a full and varied portfolio career. Early on, he was a partner at McKinsey and then a tech executive, founding Ticketmaster-Citysearch. Today,... View Details
Keywords: Management of Companies and Enterprises; Management
  • 05 Dec 2023

HBS Global Voices: International Student Insights

triumphs, and unique perspectives. If you aspire to be a leader who makes a difference in the world, this event promises to equip you with the knowledge, inspiration, and support needed to embark on your own transformative journey from... View Details
  • Web

Credential of Leadership, Impact, and Management in Business | HBS Online

you can apply to your career and organization. Develop forward-looking business skills you can use to elevate your career, advance your team, and transform your organization. Description of silent animated video above: Learner scrolls... View Details
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

mask on first, before attempting to assist others” is a potent metaphor. In the blink of an eye, self-care for leaders of organizations has transformed from a feel-good nostrum to a strategic first priority. Companies cannot afford to... View Details
Keywords: by Sean Silverthorne
  • 06 Sep 2022
  • Blog Post

Student Spotlight: Summer Internships in Business & Environment

Business Development at SunPower. Chrissy Kahn (MBA 2023, Section J), Summer Internship: Strategy Intern at Montauk Seaweed Supply Company Montauk Seaweed Supply Company is a start-up working to transform New England-area farmed seaweed... View Details
  • Web

Redefining Productivity in the Value Chain - Institute For Strategy And Competitiveness

following are some ways in which shared value thinking is transforming the value chain, which are not independent but often mutually reinforcing. Procurement that enhances supplier capabilities and efficiency Improving energy, water and... View Details
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

expecting that the margin from a comprehensive set of services will transform the customer into a profitable relationship. Figure 1 shows how one insurance company managed its customer relationships once it understood its full costs of... View Details
Keywords: by Robert S. Kaplan
  • 11 Dec 2023
  • Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

the opportunity for growth. “I was able to join the management team responsible for carving out Cole Haan from Nike and standing it up as an independent company, growing it, transforming it, and turning it around. I got to wear a lot of... View Details
  • Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

and child-welfare agencies. Bonita C. Stewart (MBA 1983) Board Partner, Gradient Ventures Bonita C. Stewart (MBA 1983) Board Partner, Gradient Ventures Bonita Stewart has extensive consumer technology and operational experience, as her career spans over four decades of... View Details
  • 24 May 2018
  • Research & Ideas

Distance Still Matters in Business, Despite the Internet

restructuring from those technologies, and that affects many parts of the country, especially the hubs for US transportation, such as Denver, New York, Los Angeles, Chicago, and Dallas. It’s also no secret that we are partly through the View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
  • Research Summary

Financing New Business Formation

By: Paul A. Gompers
New business creation has become a potent force for economicdevelopment in the United States. Prior to 1980, large firms created the majority of new jobs in the American economy. While considerable debate rages over whether small firms are the source of recent job... View Details
  • 2024
  • Working Paper

The Value of Silence: The Effect of UMG’s Licensing Dispute with TikTok on Music Demand

By: Mengjie (Magie) Cheng, Elie Ofek and Hema Yoganarasimhan
Social media platforms like TikTok have transformed how music is discovered, consumed, and monetized. This study examines the implications of the dispute between TikTok and Universal Music Group (UMG), which resulted in UMG excluding its music from TikTok from... View Details
Keywords: Demand And Consumers; Monetization; Social Media; Revenue; Conflict and Resolution; Music Industry
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  • 2023
  • Article

Verifiable Feature Attributions: A Bridge between Post Hoc Explainability and Inherent Interpretability

By: Usha Bhalla, Suraj Srinivas and Himabindu Lakkaraju
With the increased deployment of machine learning models in various real-world applications, researchers and practitioners alike have emphasized the need for explanations of model behaviour. To this end, two broad strategies have been outlined in prior literature to... View Details
Keywords: AI and Machine Learning; Mathematical Methods
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  • 2023
  • Case

Christiana Figueres and the Collaborative Approach to Negotiating Climate Action

By: James K. Sebenius, Laurence A. Green, Hannah Riley-Bowles, Lara SanPietro and Mina Subramanian
This case study centers on Harvard’s Program on Negotiation 2022 Great Negotiator, Christiana Figueres, and her efforts as Executive Secretary of the United Nations Framework Convention on Climate Change (UNFCCC) to build momentum for, and ultimately pass, the 2015... View Details
Keywords: Climate Change; Negotiation; Environmental Regulation; International Relations; Leadership
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  • November 2021
  • Case

Steve Schwarzman on Dealmaking I: “Becoming a ‘Friend of the Situation’” (A)

By: James K. Sebenius and Alex Green
Blackstone Co-founder, Chairman, and CEO Stephen A. Schwarzman, whom Forbes has called “Wall Street’s Greatest Dealmaker,” played a major role in the negotiations that transformed Blackstone from a fragile startup in 1985 with $400,000 in capital into a dominant... View Details
Keywords: Dealmaking; Bargaining; Conflict Resolution; Negotiation; Private Equity; Conflict and Resolution; Entrepreneurship; Problems and Challenges; Negotiation Tactics; Financial Services Industry
Related
  • Mar 07 2022
  • Interview

Becoming the Leader of the Future

  • Research Summary

The Role of Information Technology in the Provision of Services

By: James I. Cash
James I. Cash, Jr. is exploring the role of information technology in service management. Specifically, he is studying the implications of the ubiquity of information technology at three levels in service-providing organizations. (In the United States today, service... View Details
  • Web

Harvard Environmental Centers - Business & Environment

that address all aspects of the climate crisis. Digital, Data, and Design Institute at Harvard - Climate and Sustainability Impact Lab The mission of the lab is to advance our understanding of how digital transformation and the use of... View Details
  • 25 Aug 2022
  • News

Reinventing the Future of Business

Illustration by Daniel Hertzberg Rapid technological changes are sweeping across our society—affecting how we do our work, how we run our businesses, and even how we live our lives. HBS has stepped forward to elevate and expand faculty research on the breadth and depth... View Details