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- All HBS Web
(2,300)
- People (4)
- News (642)
- Research (1,373)
- Events (8)
- Multimedia (3)
- Faculty Publications (610)
- 15 Jun 2021
- News
HBS Addresses Racial Equity
the Racial Equity Plan (REP), which was developed last summer by members of the Dean’s Anti-Racism Task Force and launched in September. “There always have been people dedicated to diversity, equity, and inclusion at HBS, and the new processes and View Details
Keywords: Jennifer Gillespie
- 01 Jun 2020
- News
Keeping the Beat
feminism and activism of my first two albums. My first two albums definitely had more songs like “Young Indian” or “Future Is Female” or “Her,” which have sort of spoken or rapped lyrics, if you will, that directly combat things like patriarchal oppression, control,... View Details
- 20 Aug 2020
- Blog Post
“Business as Usual, In a Different Way” – Creating an Impactful Remote Internship at Actis
roles became more formalized with norms for daily check-ins that eventually became weekly check-ins as Summer Associates became more settled into the program. Introducing an HR buddy system was a new addition to offer more opportunities... View Details
- 13 Sep 2011
- First Look
First Look: September 13
of software-as-a-service apps for a wide range of business needs from customer management to human resources, while the portal service gives businesses the ability to manage all their apps in one place from user management to single... View Details
Keywords: Sean Silverthorne
- 02 Jun 2010
- First Look
First Look: June 2
desirable from an overall system perspective. However, an upstream party (e.g., a manufacturer) may have strong disincentives to offer shorter lead times, even if lead time reduction came at no cost. This paper investigates a... View Details
Keywords: Martha Lagace
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
Expecting a general suggestion system or a semi-annual feedback meeting to take care of the "voice problem" is almost certainly a mistake. Most surprising to us has been the degree to which fear appears to be a feature of modern... View Details
Keywords: by Sarah Jane Gilbert
- 22 Jul 2002
- Research & Ideas
How Business Strategy Tamed the “Invisible Hand”
applications was provided by interservice competition in the U.S. military after World War II. In this period, American military leaders found themselves debating the arrangements that would best protect legitimate competition between military View Details
Keywords: by Pankaj Ghemawat
- 21 May 2018
- News
Community Partners Delivers “Expert Goodness” to the Bay Area
volunteers “have helped the city capitalize on the innovation sprouting from Silicon Valley, through specific initiatives such as designing the structure of the city’s startup incubator, developing innovative ways to incorporate technology solutions to city departments... View Details
Keywords: Margie Kelley
- 01 Dec 2003
- News
Can Manufacturing Keep Its Edge?
the consolidation of large food manufacturers has resulted in significant margin compression for his product. That brings CCC’s customer service capabilities to the fore, he continues, describing how the company worked with Frito-Lay to... View Details
- 02 Oct 2015
- News
The ‘F’ Word
startup to Dropbox, Carpenter is the protagonist of another case coauthored by Eisenmann and Alison Berkley Wagonfeld (MBA 1996). “Steven Carpenter at Cake Financial” details his efforts to build and grow an online financial services... View Details
Keywords: Walt Disney Studios
- 30 Aug 2011
- First Look
First Look: August 30
North America in 2001 after a class-action lawsuit was filed and certified in Washington, D.C. against Sodexo Marriot Services, Inc., the food services division that Sodexo had merged with in 1998. In 2002, Dr. Rohini Anand was hired by... View Details
Keywords: Sean Silverthorne
- 26 Jan 2004
- Research & Ideas
What Developing-World Companies Teach Us About Innovation
developing countries. As a result, they must rely on the customer-pull approach: finding ways to solve customers' dilemmas without relying on novel science. Many multinationals entering developing countries pay lip service to serving... View Details
- 18 Mar 2008
- First Look
First Look: March 18, 2008
this time. Toward a Theory of Behavioral Operations Authors:Francesca Gino and Gary P. Pisano Publication:Manufacturing and Service Operations Management (forthcoming) Abstract Human beings are critical to the functioning of the vast... View Details
Keywords: Martha Lagace
- 06 Nov 2000
- Research & Ideas
The Determinants of Corporate Venture Capital Success
clear-cut business strategy for its research laboratory, and, in turn, many of PARC's technologies did not fit into Xerox's strategic objectives. For instance, the Alto's ability to adapt to large customers' computer systems was... View Details
Keywords: by Paul Gompers & Josh Lerner
- 03 Feb 2009
- First Look
First Look: February 3, 2009
endowments would not necessarily result in similar returns. The Empirical Impact of Intellectual Property Rights on Innovation: Puzzles and Clues Author: Josh Lerner Publication: American Economic Review Papers and Proceedings (forthcoming) Abstract Economists have... View Details
Keywords: Martha Lagace
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
rating systems have emerged to reward good service and integrity. Plan Several Moves Ahead Bob Kraft owns the New England Patriots, one of the most successful franchises in professional sports. Notably, he... View Details
Keywords: by Michael Wheeler
- 01 Jun 2015
- News
Higher Ground
or life-support systems operating. In the living room, there is a small, framed photo of Gershanik in a helicopter, using a hand pump to squeeze air into a tiny bundle in his lap. “I had this baby in my arms, he weighed only 1.5 pounds,”... View Details
- 28 Oct 2019
- Research & Ideas
Brick-and-Mortar Stores Are Making a Comeback
you this theatrical experience but with some operational benefits: If you want to receive the picture, you have to give them your email address. And when you are browsing frames, they offer to send you a link with the frames you have seen. They present this as a View Details
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
Companies in the tech sector now (unlike during the “bubble”) produce (or conserve) goods and services that people want. They have real business models that realize revenue and profit as well as growth. "The New Economy proved to be... View Details
Keywords: by James Heskett
- 07 Sep 2021
- News
Embracing Activism for Social Change
In 2020, the city of Detroit logged some 7,000 calls involving mental health emergencies—a critical issue, notes Detroit Mayor Mike Duggan, who says, “When the mentally ill turn to the police for a response, the system is broken.” To fix... View Details
Keywords: Deborah Blagg