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  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

in the 1970s, HCL had grown into an enterprise with $3.7 billion in revenues and a market capitalization of $5.1 billion. The company had 41,000 employees in 11 countries, but it was ill-prepared for the increasingly competitive market. With the shift from hardware to... View Details
Keywords: Martha Lagace
  • 01 Apr 1997
  • News

Facing the Music

software company Crystal Dynamics before leaving for BMG in 1994. "I'm much more suited to big corporate life," says Zelnick. Analysts predict that digital transmission may cause a major restructuring of the record industry as... View Details
Keywords: Marguerite Rigoglioso
  • 02 Mar 2016
  • News

The New Space Race

be, it’s not that a big of a deal to lose one. Satellites are now ‘versioned’ just as software and apps are. That gives companies much more agility, much more ability to experiment. Space companies are starting to look like tech... View Details
Keywords: Robert S. Benchley
  • September 2019 (Revised September 2019)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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  • 07 Jun 2016
  • First Look

June 7, 2016

people hate entering data, rarely do it accurately, and almost always input data that can't be synthesized in a way that is useful for the manager. Together with a friend, he developed software to solve this problem—while also working... View Details
Keywords: Sean Silverthorne
  • 28 May 2012
  • Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

environmental, educational, and humanitarian organizations. Microsoft donates almost $300 million annually in software products to nongovernmental organizations around the world. There has to be an internal logic for how these efforts... View Details
Keywords: by Dina Gerdeman
  • 10 Oct 2005
  • Research & Ideas

Homers: Secrets on the Factory Floor

workers trained on such software was taking on work that used to be done in the workshops. The seemingly anecdotal homers encapsulated micro-struggles for recognition, ones in which the identity threats that craftsmen were facing were... View Details
Keywords: by Sean Silverthorne; Manufacturing
  • 26 Jun 2000
  • Research & Ideas

Presentation Round-Up

creation, production, delivery and use of the Web, as well as toward a service delivery infrastructure. Panelist Katie Burke (HBS MBA '95) noted Web-based e-mail as a good example of how and why software is turning into a service.... View Details
Keywords: by Martha Lagace & Kenneth Liss; Technology; Communications; Telecommunications
  • 01 Mar 2021
  • Blog Post

Best Practices for Creating a Successful Virtual Internship

successful summer internships as well. Claire Lew, CEO of Know Your Team, a software company that helps managers become better leaders, has led her all-remote company for 7 years and provides tools and resources for other organizations to... View Details
Keywords: All Industries
  • 31 Jul 2012
  • First Look

First Look: July 31

resource management, which emphasized job rotation and minimal hierarchy. Purchase this case:http://hbr.org/search/812134-PDF-ENG RentJuice Thomas R.Eisenmann and Liz KindHarvard Business School Case 811-069 RentJuice, founded in mid-2008, provided a subscription View Details
Keywords: Carmen Nobel
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

institutional voids—in service of businesses or as stand-alone projects. Microsoft's investments in the development of China's software industry facilitated the development of its own business in the country. The job creation and tax... View Details
Keywords: by Martha Lagace
  • 13 Feb 2020
  • News

Not Throwing Away My Shot

didn’t have a few months prior. One had lost her star software developer to a rival. This, Schultz thought, was the perfect framing: Take all of the historical entrepreneurs he was focusing on for his book and put them in a bar. Let them... View Details
  • 27 Sep 2011
  • First Look

First Look: September 27

effects are often applied in settings where clustering may be important. We provide a general methodology for consistently estimating the variance of a large class of non-parametric estimators, including the simple matching estimator, in the presence of clustering.... View Details
Keywords: Sean Silverthorne
  • Web

Departments | Employment

Creative Educational Software Development Program Innovation IT Operations, which includes: Infrastructure Support Media Services Technology Consulting Technology Services for Faculty, MBA Students, Executive Education Participants, and... View Details
  • 20 Nov 2012
  • First Look

First Look: November 20

through a third previously unexamined effect: dynamic consumer segmentation. Our results, therefore, contradict prior static models: bundling can be profitable even when consumer valuations for components are highly correlated. In the absence of bundling, both hardware... View Details
Keywords: Sean Silverthorne
  • 17 May 2011
  • First Look

First Look: May 17

world's leading data storage hardware and information management software company. EMC's customers had historically relied on EMC salespeople to guide them through the complex, consultative buying process. However, with the rise of social... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

customer orientation across an organization. That involves senior leadership. Q: Has technology or the advent of the Web had an impact on the order management cycle? Rangan: No question. Software vendors Seibel, Oracle, and others have... View Details
Keywords: by Sarah Jane Johnston
  • 19 Nov 2001
  • Research & Ideas

Alfred Chandler on the Electronic Century

public use—major new products of either consumer electronics or computer hardware with their essential software technologies. In the United States, no enterprise had the capability to commercialize new consumer electronics technologies.... View Details
Keywords: by Alfred D. Chandler, Takashi Hikino & Andrew Von Nordenflycht; Computer; Consumer Products; Electronics; Manufacturing; Technology
  • 01 Jun 1996
  • News

Four Professors to Retire

an integral part of their administrative and educational experience. With advisors from Apple Computer and other software vendors, Crum and his colleagues developed a networked client-server computer environment that produced HBS's first... View Details
Keywords: Elaine Gottlieb and John Prestage
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

Comparative Treatment of Business Method and Software Patents in the United States and European Union Harvard Business School Note 309-023 This note analyses and compares the legal definitions and practical applications of Business Method... View Details