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  • 14 Apr 2009
  • First Look

First Look: April 14, 2009

these settings. In this paper we set out to accomplish both tasks by investigating the implementation of a lean production system at an Indian software services firm. Combining a detailed case study and empirical analysis we document the internal processes that the... View Details
Keywords: Martha Lagace
  • March 2024 (Revised May 2025)
  • Case

Governing OpenAI (A)

By: Lynn S. Paine, Suraj Srinivasan and Will Hurwitz
In late November 2023, OpenAI’s new board of directors took stock of the situation. The company, which sought to develop artificial general intelligence (AGI)—computer systems with capabilities exceeding human abilities—was looking to regain its footing after a chaotic... View Details
Keywords: Artificial Intelligence; Board Of Directors; Board Decisions; Board Dynamics; Corporate Boards; Governance Changes; Governance Structure; Leadership Change; Legal Aspects Of Business; Nonprofit Governance; Strategy And Execution; Technological Change; AI and Machine Learning; Corporate Governance; Leadership; Management; Mission and Purpose; Technological Innovation; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Resignation and Termination; Ethics; Nonprofit Organizations; Open Source Distribution; Partners and Partnerships; Technology Industry; San Francisco; United States
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Paine, Lynn S., Suraj Srinivasan, and Will Hurwitz. "Governing OpenAI (A)." Harvard Business School Case 324-103, March 2024. (Revised May 2025.)
  • 08 Jan 2019
  • First Look

New Research and Ideas, January 8, 2019

indifferent attitude towards the country and felt that Israelis were dissimilar to them. In an attempt to change the situation, several individuals and entities embarked on various initiatives aimed at branding Israel differently and... View Details
Keywords: Dina Gerdeman
  • 30 Apr 2013
  • First Look

First Look: April 30

longitudinal data from 68 multi-method case studies of organizational change initiatives conducted at the National Health Service in the United Kingdom support these predictions and advance a relational view of organizational change in... View Details
Keywords: Sean Silverthorne
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

articulation of a secular basis for social organization, rooted in commerce, and their insistence that political economy trumped theology as the underpinning for peace and prosperity within and among nations. I argue that the Italian... View Details
Keywords: Dina Gerdeman
  • 02 Aug 2011
  • First Look

First Look: August 2

http://www.people.hbs.edu/lalfaro/SurvivingGlobalFinancialCrisis.pdf Picking Green Tech's Winners and Losers Authors:Clayton M. Christensen, Shuman Talukdar, Richard Alton, and Michael B. Horn Publication:Stanford Social Innovation Review... View Details
Keywords: Sean Silverthorne
  • 03 Jan 2019
  • Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

positioning boards to think outside of the box,” Groysberg says. Recent research has backed that up, says Cheng. “So many directors are recruited through social networks and informal channels,” she says. “Directors tend to recruit people... View Details
Keywords: by Michael Blanding
  • 12 Feb 2013
  • First Look

First Look: Feb. 12

Cost-Benefit Analysis in Environmental Policy Abstract We conducted an analysis that explores the merits of a low-carbon development strategy for Liberia. This chapter describes both our cost-benefit analysis initiative and a plausible... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

results of a customer interview. After creating a quick landing page and announcing the product launch through social media channels, the company finds significant customer interest. With only two weeks of promising data, the CEO must... View Details
Keywords: Sean Silverthorne
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

2005 book Jealousy of Trade, which explores the birth of economic nationalism and other social effects of expanding eighteenth-century markets. Markets, Morals, Politics brings together a celebrated cast of Hont’s contemporaries to assess... View Details
Keywords: Sean Silverthorne
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

Mouse and the Wealthy Elephant Live Happily Ever After? Authors:James E. Austin and Herman B. Leonard Abstract What happens when small iconic socially oriented businesses are acquired by large corporations? Such mergers create significant... View Details
Keywords: Martha Lagace
  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

enterprises as well. In this e-mail interview, Edmondson and Detert discuss their research and how managers can create environments that encourage and support "upward voice." Their paper is called "Latent Voice Episodes:... View Details
Keywords: by Sarah Jane Gilbert
  • 26 May 2003
  • Research & Ideas

What Your Competition is Telling You

watching the response." Let them lead while you learn. When you identify new offerings or markets where your assessment of initial risk versus potential returns suggests caution, a competitor may do you the favor of venturing onto... View Details
Keywords: by David Stauffer
  • 22 Jul 2002
  • Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

over time, is supervision of the continuous process of determining the nature of the enterprise and setting, revising, and attempting to achieve its goals."9 The motivation for these conclusions was supplied by an industry note and... View Details
Keywords: by Pankaj Ghemawat
  • 20 Mar 2012
  • First Look

First Look: March 20

utility serving Pakistan's largest city. In 2010, the firm has made great strides in turning around the company, but the transition is not complete. In fact, completing the task involves significant work in rebuilding the social contract,... View Details
Keywords: Sean Silverthorne
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

accountability at the project and policy levels since the early 1990s, particularly through the establishment and enforcement of social and environmental safeguards and complaint and response mechanisms. But there remain major shortfalls.... View Details
Keywords: by Alnoor Ebrahim
  • 16 Nov 2020
  • Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

keep their eyes on the work to be done. Silverthorne: For new CEOs, what should their initial steps be in assuming power and laying out an agenda for action? Kanter: New CEOs need to be adequately informed. One thing that makes... View Details
Keywords: by Sean Silverthorne
  • 29 Mar 2011
  • First Look

First Look: March 29

Exchange Authors:F. Gino and F. Flynn Publication:Journal of Experimental Social Psychology (forthcoming) Abstract Five studies show that gift recipients are more appreciative receiving gifts they explicitly request than those they do... View Details
Keywords: Sean Silverthorne
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

change agendas Plan execution of the strategy—through portfolios of strategic initiatives linked to strategy maps and Balanced Scorecards Put your strategy into action—by integrating operational tools such as process dashboards, rolling... View Details
Keywords: Martha Lagace
  • 22 Feb 2016
  • Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

fascinating character to animate sometimes dry legalese.” Gleason’s quest for fair trade, or price protection, would not be easy. First off, the term “fair trade” in the 1930s had a different meaning than it does today when we use it to describe a View Details
Keywords: by Dina Gerdeman; Retail; Health; Legal Services
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