Publications

2009
Working Paper

Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity on Team Performance

By: Robert S. Huckman and Bradley R. Staats

In this paper, we consider how the structures of tasks and teams interact to affect team performance. We study the effects of diversity in experience on a team's ability to respond to task changes, by separately examining interpersonal team diversity (i.e., differences... View Details

Keywords: Familiarity; Knowledge Use and Leverage; Groups and Teams; Projects; Experience and Expertise; Diversity; India

2009
Working Paper

Performance Pressure as a Double-Edged Sword: Enhancing Team Motivation While Undermining the Use of Team Knowledge

By: Heidi K. Gardner

In this paper, I develop and empirically test the proposition that performance pressure acts as a double-edged sword for teams, providing positive effects by enhancing team motivation to achieve good results while simultaneously triggering process losses. I conducted a... View Details

Keywords: Experience and Expertise; Knowledge Use and Leverage; Performance Effectiveness; Performance Expectations; Groups and Teams

16 Jun 2017
Blog Post

What is the HBS Leadership Fellows Program?

Fellowships, Elective Courses, Independent Projects, and the Social Enterprise Track of the New Venture Competition. Becoming a Leadership Fellow is an opportunity to draw on those experiences and apply MBA skills in very high impact... View Details

Keywords: Nonprofit / Government

Web

The Section Experience | MBA

introduce innovative ideas and approaches to learning. In turn, students exercise their team-building and management skills to develop protocols for effective learning and shape the distinctive norms and personality of their sections.... View Details

15 Sep 2014
Research & Ideas

Are the Most Talented Employees the Highest Paid? Yes—If They’re Bankers

Job seekers who want to be paid commensurate with their talent level might want to pursue a career in high finance. Recent research finds that the finance industry compensates employees largely according to how talented they are. Other high-paying industries? Not so... View Details

Keywords: by Carmen Nobel; Banking

1999
Book

Breaking Through: The Making of Minority Executives in Corporate America

By: D. A. Thomas and John J. Gabarro

Keywords: Talent and Talent Management; Management Practices and Processes; Diversity; United States

Find at Harvard

Forthcoming
Article

Should Human Capital Development Programs Be Voluntary or Mandatory? Evidence from a Field Experiment

By: Jason Sandvik, Richard Saouma, Nathan Seegert and Christopher Stanton

In a field experiment, we find large differences in productivity treatment effects between voluntary and mandatory workplace mentorship programs. A significant portion of this difference is due to the best employees opting into the program when it is voluntary and... View Details

Keywords: Mentoring; Mentorship Programs; Randomized Controlled Trial; Performance Productivity; Employees; Talent and Talent Management; Programs

February 2011
Teaching Note

Year Up: A Social Entrepreneur Builds High Performance (TN)

By: Allen S. Grossman

Teaching Note for 308032. View Details

Keywords: Competency and Skills; Programs; Capital; Growth and Development Strategy; Social Entrepreneurship; United States

2008
Article

Linking Crisis Management and Leadership Competencies: The Role of Human Resources Development

The problem and the solution. Most executives are aware of the negative consequences associated with an organizational crisis and focus on communications and public relations as a reactive strategy. However, many neglect the other leadership responsibilities... View Details

Keywords: Leadership Development; Crisis Management; Human Resources; Experience and Expertise

June 2006
Case

Riding with the Blackhorse (A)

By: John R. Wells, Sean Hazlett and Niladri Mukhopadhyay

Colonel Moore reflects on his command of the 11th Armored Cavalry Regiment and its preparation of the United States Army for 21st century adversaries. During his command, Colonel Moore had transformed the regiment from a unit focused on providing conventional... View Details

Keywords: Transformation; Competency and Skills; Training; Strategic Planning; Adaptation; Alignment; Public Administration Industry; United States

May 2003 (Revised May 2004)
Case

Submarino.com (B)

By: Lynda M. Applegate and Luiz Felipe Monteiro

Supplements the (A) case. View Details

Keywords: Organizational Design; Globalized Firms and Management; Management Skills; Growth Management; Retail Industry; Web Services Industry; Brazil; Argentina; Mexico; Spain; Portugal

December 16, 2021
Article

Avoid a One-Size-Fits-All Approach to Sales Coaching

By: Frank V. Cespedes

Coaching sales reps is about clarifying relevant behaviors and whether the issue is motivation or ability. Some reps may work hard, but lack certain capabilities while others demonstrate capability but seemingly lack motivation or effort. Good coaching helps to clarify... View Details

Keywords: Salesforce Management; Training; Competency and Skills; Motivation and Incentives

Find at Harvard

October 2019 (Revised February 2020)
Case

Relevent and LaLiga: Bringing Spanish Soccer to America

By: Anita Elberse and David Moreno Vicente

“Barcelona backs out of proposed LaLiga match in Miami.” It is December 2018, and Daniel Sillman, chief executive officer of sports and entertainment company Relevent, is tasked with finding a way forward after a significant setback. Relevent had found success by... View Details

Keywords: Soccer; Football; Superstars; Talent; Talent Development; General Management; Marketing; Entertainment; Sports; Media; Talent and Talent Management; Globalization; Strategy; Sports Industry

September 2017 (Revised June 2019)
Case

The ABN AMRO World Tennis Tournament

By: Anita Elberse and Saskia Van Rheenen

Should the ABN AMRO World Tennis Tournament gamble most of its player budget on superstar player Rafael Nadal, even after the event’s previous two editions saw Nadal and Roger Federer pull out at the last moment due to injury, leaving the tournament without any... View Details

Keywords: Superstar; Talent; General Management; Marketing; Sports; Media; Entertainment; Talent and Talent Management; Negotiation; Strategy; Sports Industry; Entertainment and Recreation Industry; Media and Broadcasting Industry

December 1998
Supplement

John Trani on Leadership, Video

By: Hugo Uyterhoeven

John Trani, President and CEO of The Stanley Works, gives his thoughts on leadership in his first year at Stanley, advice to MBA students, and some of his General Electric experiences. View Details

Keywords: Experience and Expertise; Knowledge Acquisition; Leadership Development; Management

April 1996 (Revised March 2008)
Exercise

Canonical Decision Problems

Involves seven canonical decision problems--basic problems in management that arise with surprising frequency. Although these exercises are simplified versions of these problems, they have been written to preserve the "essence" of the decision situations. The problems... View Details

Keywords: Decision Choices and Conditions; Management Skills; Negotiation; Problems and Challenges