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- All HBS Web
(3,995)
- People (16)
- News (907)
- Research (2,428)
- Events (23)
- Multimedia (47)
- Faculty Publications (1,819)
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- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
faced challenges such as data redundancy, missing data, and the presence of irrelevant information. We then apply the model to data from a retail context and illustrate how the focal firm could form customers' first impressions by merely... View Details
Keywords: Dina Gerdeman
- 30 May 2019
- What Do You Think?
Is There a Distinctive West Coast Style of Management?
this month’s column. Like some other trends, these are traveling from West to East. As Scocimara put it, “companies are adapting, and often the ones that are most threatened are adapting fastest. Retail is a great example.” What’s “the... View Details
- 01 May 2018
- First Look
First Look at New Research and Ideas, May 1, 2018
largest organized chai retailer. It has missed its target for retail store openings by approximately 25%, goals that are very important to its investors who are also board members. However, it has developed an exciting new internet-based... View Details
Keywords: Sean Silverthorne
- 05 Jul 2017
- Research & Ideas
Are Stockbrokers Illegally Leaking Confidential Information to Favored Clients?
investors, which in turn is acquired thanks to the brokers’ ability to observe order flow before the rest of the market.” Stockbrokers are intermediaries who buy and sell stocks for retail and institutional clients, either for a fee or... View Details
- 10 Dec 2007
- HBS Case
One Laptop per Child
Classmate PC, which retails at a price higher but in the same ballpark as the XO laptop. (Intel also joined the OLPC initiative in July 2007.) Lenovo and Intel are established players "who saw the initiative, understood its... View Details
- 18 Jul 2005
- Research & Ideas
Identify Emerging Market Opportunities
than they are in China. Likewise, in the product market, if multinationals can invest in the retail industry, logistics providers will develop rapidly. This has been the case in China, where providers have taken hold more quickly than... View Details
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
By: Deller, Carolyn, and Tatiana Sandino Abstract—Using retail chain data, we study the effects of a tournament incentive plan based primarily on objective performance, but incorporating managerial discretion in the selection of winners.... View Details
Keywords: Dina Gerdeman
- 04 Apr 2017
- First Look
First Look at New Research, April 4
produce markets. Run by CEO George Hongchoy, the company had evolved from managing retail spaces in public housing estates in Hong Kong into new property types such as offices as well as into new geographies such as Beijing and Shanghai... View Details
Keywords: Sean Silverthorne
- January 2020 (Revised March 2020)
- Case
SmileDirectClub: Better Is Better
By: Leonard A. Schlesinger and Aldo Sesia
Keywords: Direct-to-consumer; Brands and Branding; Strategy; Expansion; Online Technology; Retail Industry; Retail Industry; Retail Industry
Schlesinger, Leonard A., and Aldo Sesia. "SmileDirectClub: Better Is Better." Harvard Business School Case 320-016, January 2020. (Revised March 2020.)
- January 2018
- Supplement
OldTown Berhad
By: Benjamin C. Esty and Greg Saldutte
In December 2017, Jacobs Douwe Egberts (JDE, a Dutch coffee company) made an offer to acquire OldTown Berhad (OTB), a Malaysian coffee company. Three large shareholders, representing more than half of the outstanding shares, have agreed to tender their shares and... View Details
Keywords: Mergers ＆ Acquisitions; Discounted Cash Flow (DCF); Malaysia; Coffee; Consumer Packaged Goods (CPG); Free Cash Flow (FCF); Multiples; Bidding Premia; Netherlands; Tender Offer; Mergers and Acquisitions; Valuation; Value Creation; Food; Investment Return; Retail Industry; Retail Industry; Retail Industry; Malaysia; Netherlands; Singapore; Asia
- December 2017
- Supplement
Bega Cheese: Bidding to Bring Vegemite Back Home
By: Benjamin C. Esty and Lauren G. Pickle
In January 2017, the leadership team of Bega Cheese—the Australian dairy company—was considering a bid for Mondelēz International’s Australia and New Zealand (ANZ) grocery business which included several leading consumer brands (Vegemite—the iconic Australian spread,... View Details
Keywords: Mergers ＆ Acquisitions; Value Drivers; Discounted Cash Flow (DCF); Dairy Industry; Corporate Scope; Diversification; Consumer Goods; Iconic Brands; Australia; Corporate Finance; Bidding Strategy; Cross Border; Mergers and Acquisitions; Valuation; Value Creation; Business Divisions; Capital Structure; Food; Bids and Bidding; Retail Industry; Retail Industry; Retail Industry; Australia; United States
- Article
The Upside to Large Competitors
By: Neeru Paharia, Anat Keinan and Jill Avery
Large companies are often viewed as a major threat for startups and small companies; big companies have more financial resources and greater scale, market power, and brand awareness than small ones. However, our research finds that a smaller brand can actually benefit... View Details
Keywords: Brand Management; Competition; Marketing; Brands and Branding; Marketing Strategy; Retail Industry; Retail Industry; Retail Industry; United States
Paharia, Neeru, Anat Keinan, and Jill Avery. "The Upside to Large Competitors." MIT Sloan Management Review 56, no. 1 (Fall 2014).
- May 2000 (Revised August 2000)
- Case
Service and Value in e-Commerce
This collection of readings illustrates the importance of service and logistics in e-commerce, focusing on e-Toys' disastrous 1999 holiday season. View Details
Keywords: Valuation; Internet and the Web; Service Operations; Logistics; Retail Industry; Retail Industry; Retail Industry
Hallowell, Roger H. "Service and Value in e-Commerce." Harvard Business School Case 800-384, May 2000. (Revised August 2000.)
- July 2024
- Case
Jacqueline Cook at Vendasta: Debating an IPO
By: Reza Satchu, Tom Quinn and Andrew Kosc
In May 2021, after a surge in demand for digital services that prompted high valuations for startups across the Canadian tech sector, Saskatchewan-based Vendasta entered the final stages of the initial public offering (IPO) process. COO Jacqueline Cook had invested her... View Details
Keywords: Business Growth and Maturation; Business Startups; Interpersonal Communication; Cost vs Benefits; Forecasting and Prediction; Business Cycles; Entrepreneurship; Fairness; Capital Markets; Private Equity; Investment Banking; Stock Options; Financial Markets; Initial Public Offering; Institutional Investing; Price Bubble; Digital Platforms; Digital Transformation; Internet and the Web; Leadership; Growth and Development Strategy; Managerial Roles; Agreements and Arrangements; Going Public; Ownership Stake; Performance Expectations; Work-Life Balance; Strategic Planning; Business and Stakeholder Relations; Rank and Position; Risk and Uncertainty; Opportunities; Happiness; Reputation; Status and Position; Well-being; Retail Industry; Retail Industry; Canada
Satchu, Reza, Tom Quinn, and Andrew Kosc. "Jacqueline Cook at Vendasta: Debating an IPO." Harvard Business School Case 825-037, July 2024.
- August 2014 (Revised March 2015)
- Case
Reinventing Retail: ShopRunner's Network Bet
By: Benjamin Edelman and Karen Webster
ShopRunner considers adjustments to improve its online shopping service which offers no-charge two-day shipping as well as easy returns and other conveniences. Competitors' diverse pricing models and ancillary benefits raise questions about how to structure and price... View Details
Keywords: Shopping Club; Coop; Pricing; Shipping; Marketing Channels; Global Strategy; Order Taking and Fulfillment; Retail Industry; Retail Industry; United States; China
Edelman, Benjamin, and Karen Webster. "Reinventing Retail: ShopRunner's Network Bet." Harvard Business School Case 915-002, August 2014. (Revised March 2015.) (request a courtesy copy.)
- May 2003 (Revised May 2004)
- Case
Submarino.com (B)
By: Lynda M. Applegate and Luiz Felipe Monteiro
Supplements the (A) case. View Details
Keywords: Organizational Design; Globalized Firms and Management; Management Skills; Growth Management; Retail Industry; Retail Industry; Brazil; Argentina; Mexico; Spain; Portugal
Applegate, Lynda M., and Luiz Felipe Monteiro. "Submarino.com (B)." Harvard Business School Case 803-012, May 2003. (Revised May 2004.)
- March 2001 (Revised November 2002)
- Supplement
Amazon.com Update: January 2001- July 2002
Updates the Amazon.com series (9-800-330), (9-800-441), and (9-801-194). View Details
Applegate, Lynda M. "Amazon.com Update: January 2001- July 2002." Harvard Business School Supplement 801-392, March 2001. (Revised November 2002.)
- January 1982 (Revised July 2007)
- Case
Jody McVay
A Harvard MBA '78 has been successful at getting things done in a consumer products company with an "entrenched" culture. She has also handled issues women face in a "male culture" rather well. View Details
Conger, Jay A., and Vijay V. Sathe. "Jody McVay." Harvard Business School Case 482-063, January 1982. (Revised July 2007.)
- 09 Jun 2015
- First Look
First Look: June 9, 2015
instance, estimates of U.S. annual losses indicate $1 trillion paid in bribes, $270 billion lost due to unreported income, as well as $42 billion lost in retail due to shoplifting and employee theft. In this article we draw on insights... View Details
Keywords: Sean Silverthorne
- 15 Jun 2020
- Research & Ideas
A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.
rural parts of the country. It provides workers with more highly trained supervisors, pays them a living wage, and coordinates with the existing health care system, mostly in urban areas. “In retail mall parking lots, you could imagine a... View Details