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Show Results For
- All HBS Web
(4,477)
- People (16)
- News (1,513)
- Research (2,184)
- Events (3)
- Multimedia (132)
- Faculty Publications (1,542)
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- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
teams in territory that models cannot predict. COVID-19 events deliver surprises daily to many organizations, from health care specialists to government officials. The decision-making process that responds... View Details
Keywords: by Euvin Naidoo
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
CEO Corie Barry, who says that making money is the company’s business imperative, not its purpose. Barry explains how the company manages to balance pursuing its mission of enriching people’s lives through technology while also focusing... View Details
Keywords: by Ranjay Gulati
- 10 Apr 2006
- Research & Ideas
Lessons from the Browser Wars
indirect. While end-users don't know which browser other users are using, the developers of the content that make the browser so useful do care that everyone is using a similar browser. Q: So Firefox and... View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
launched, but it may take a while before the change shows up on the annual relationship survey. "You need both the aggregate and the transactional information," says Cunningham. "The survey data tells you about the overall View Details
Keywords: by Jean Ayers
- 06 Sep 2005
- Research & Ideas
The Best Place for Retirement Funds
behavioral finance: How rational are individual investors? It touches on the quality of advice that investors get, and the relationships between investors and their financial advisers. As we potentially... View Details
Keywords: by Ann Cullen
- 12 Nov 2001
- Research & Ideas
Can Religion and Business Learn From Each Other?
standpoints—layoffs; cost-cutting to the point where you know you're going to stretch your work force very, very thin; quality tradeoffs that may mean that you're not going to be delivering on what you say, and there may even be a safety... View Details
Keywords: by Martha Lagace
- 17 Feb 2021
- Research & Ideas
Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring
to in July and December. Now, we’ll look at what they have been doing to cope with the circumstances. Forced to stop and rethink every aspect of their businesses from the morning commute to the mission statement, these inspiring CEOs have... View Details
- 30 Jun 2020
- Book
Capitalism Is More at Risk Than Ever
context of the economic turmoil at the turn of the 20th century, the alumni asked whether Harvard might develop a school to educate professional managers who would improve the View Details
Keywords: by Martha Lagace
- 07 Jun 2019
- Book
Are You a Digital Manager?
to thrive today, managers need to make sure team members can have an impact on an organization whose purpose they deeply care about. Lagace: You’ve spoken recently about the importance of building... View Details
Keywords: by Martha Lagace
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
established market. Mapping a product's or service's delivery chain can identify opportunities where removing a link from the delivery chain will allow people to do for themselves what they previously had to rely on others to do for them. The View Details
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
large operating losses into positive operating margins, while achieving levels of patient care and satisfaction that were ranked best in their category. Having constructed the high-level strategy map and... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
what “pre-soliciting clients” meant, for example. Do the same when you’re in the role of NewCo. Taking great care in hiring teams and individuals shows people thinking about leaving how seriously you view... View Details