Professional Service Firm - Publications - Faculty & Research

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

her hometown of New Orleans before moving to Miami. Gibson shifted her focus to cultivating higher-wage jobs in marginalized communities and drew on her background in environmental sciences to form EcoTech Visions, a company providing View Details

Keywords: by Carolyn DiPaolo

Web

John H. McArthur | About

Springs Industries, Inc., Telsat Canada, Bell Canada, and Teradyne Inc. He was a founding board member of the Canada Development Investment Corporation and a member of the Task Force on the Future of the Canadian Financial Services... View Details

28 Apr 2003
Research & Ideas

Supply Chain Risk: Deal With It

the key risk factors have developed from a pressure to enhance productivity, eliminate waste, remove supply chain duplication, and drive for cost improvement," says William L. Michels, CEO of consulting firm ADR North America, Ann... View Details

Keywords: by David Stauffer

Web

Sexual Harassment - Race, Gender & Equity

looking / acting feminine enough 31% 32% 27% 22% 31% *Regions with too few alumnae residents to analyze (Africa, Oceania) are not highlighted. “[I’ve] clearly been discriminated against for my gender. I’ve been sexually harassed at work by my boss. Working in a US... View Details

01 Oct 2000
News

Edward D. Bullard: The Personal Touch

airy plant; all employees are on salary and receive excellent benefits. Training programs -- for both new and current employees -- are extensive, and employee suggestions, with responses, are posted prominently on the production floor. "I'm a View Details

Keywords: Susan Young

22 Feb 2022
News

New Urban Order

says Frank Yang (MBA 2006), a partner at ADL Ventures, a firm that supports innovation in infrastructure companies through business development consulting, funding, and mentorship. Yang is ADL’s point person in the Advanced Building... View Details

Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services

14 Feb 2022
Blog Post

Celebrating Love @ HBS in 2022

home-made steak dinner. As nervous as I was about searing the meat just right, I was far more fascinated by Weston’s tales of service and dreams for the future. Here was a man of charisma and compassion; of commitment and creativity. One... View Details

18 Jul 2019
Lessons from the Classroom

The Internet of Things Needs a Business Model. Here It Is

a subscription-based service may require more hands-on participation on behalf of the company to ensure customer success. “You have to deliver customer success all the time,” Lal says. “If the customer does not realize the promised... View Details

Keywords: by Michael Blanding; Computer

Web

HBS - The year in Review

overcoming every obstacle that the pandemic presented, to ensure the continuity of the School's work. Every team leaned in--from food service workers to security to technology and administrative support--whether on campus or remote. Their... View Details

26 Mar 2013
First Look

First Look: March 26

ones. Findings: Our key counterintuitive finding is that Japanese and American founders of entrepreneurial firms are more similar than is often suggested. We first find that in both Japan and the U.S., achievement motivation is positively... View Details

Keywords: Sean Silverthorne

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

Chances are you've got a story like Andrea Zintz's. Now president of Andrea Zintz & Associates, a consulting firm in Pennington, N.J., she was working for a health-care concern in 1997 when the firm's executive committee decided to... View Details

Keywords: by Nick Morgan

08 Nov 2016
First Look

November 8, 2016

quantifies immigrant contributions to new firm creation in a wide variety of fields and using multiple definitions. While significant research effort has gone into understanding the economic impact of immigration into the United States,... View Details

Keywords: Sean Silverthorne

09 Aug 2021
Research & Ideas

OneTen: Creating a New Pathway for Black Talent

Economic Alliance; and Kevin Sharer, former chairman and CEO of Amgen. Year Up, whose one-year program helps young talent from poor families forge professional careers, has played a supporting role in the creation of OneTen. Following... View Details

Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg

12 Feb 2021
News

How Dunkin’ Donuts Took Over the World

the donut shop business that my second year of business school, I accompanied my dad to a meeting with a private equity firm in New York. My dad was asking a million-and-a-half dollars for the business. He wanted out. He wanted to sell.... View Details

Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade

12 Oct 1999
Research & Ideas

Porter’s Perspective: Competing in the Global Economy

interconnected companies, specialized suppliers, service providers, firms in related industries, and associated institutions in particular fields that compete but also cooperate") in your 1990 book The... View Details

Keywords: Re: Michael E. Porter

2018
Working Paper

Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment

By: Jason Acimovic, Chris Parker, David F. Drake and Karthik Balasubramanian

When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific knowledge complement each other. Oftentimes workers have the final decision-making power. Two key decisions a firm makes when designing systems to support these... View Details

Keywords: Employees; Decision Making; Training; Performance Improvement; Money; Mobile Technology; Developing Countries and Economies; Financial Services Industry

Citation

SSRN

04 Apr 2012
Research & Ideas

When Founders Recruit Friends and Family as Investors

becoming one, you should read this book," Shah wrote.) Jeff Bussgang, a general partner at the early-stage venture capital firm Flybridge Capital Partners, blogged, "Rather than having [founding] decisions happen by chance,... View Details

Keywords: by Noam Wasserman

20 Oct 2011
Research & Ideas

Getting the Marketing Mix Right

they studied the three primary ways these drugs were marketed by Pfizer, Merk, Bristol-Myers Squibb, and AstraZeneca: "detailing," in which drug firm representatives personally visit physicians to sell the drug; at View Details

Keywords: by Dina Gerdeman

07 Nov 2012
HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

the heart of his long-run success” Ferguson's career indeed is an impressive feat. Look around for leading executives in any industry who have managed to succeed with the same firm at the highest levels for nearly three decades.... View Details

Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation

15 May 2018
First Look

New Research and Ideas, May 15, 2018

negotiation. Yet unlike professionals such as litigators, journalists, and doctors, who are taught how to ask questions as an essential part of their training, few executives think of questioning as a skill that can be honed—or consider... View Details

Keywords: Dina Gerdeman

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