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  • 2014
  • Working Paper

Finance and Social Responsibility in the Informal Economy: Institutional Voids, Globalization and Microfinance Institutions

By: Hao Liang, Christopher Marquis and Sunny Li Sun
We examine the heterogeneous effects of globalization on the interest rate setting by microfinance institutions (MFIs) around the world. We consider MFIs as a mechanism to overcome the institutional void of credit for small entrepreneurs in developing and emerging... View Details
Keywords: Institutional Voids; Microfinance Institutions; Economic Globalization; Social Globalization; Microfinance; Globalization; Developing Countries and Economies
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  • November 2012
  • Teaching Plan

The Langer Lab: Commercializing Science (TP)

By: Vicki L. Sato and Annelena Lobb
The Langer Lab at the Massachusetts Institute of Technology (MIT) was a unique operation. Its head, Robert Langer, had always focused on selecting ideas to research that would have the greatest positive impact for humanity, and he encouraged an unusual... View Details
Keywords: Computers; Industry Evolution; Entrepreneurship; Intellectual Capital; R＆D; Technology Transfer; Patents; Research and Development; Massachusetts
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  • January 2013
  • Article

'I'll Have One of Each': How Separating Rewards into (Meaningless) Categories Increases Motivation

By: F. Gino and S. Wiltermuth
We propose that separating rewards into categories can increase motivation, even when those categories are meaningless. Across six experiments, people were more motivated to obtain one reward from one category and another reward from another category than they were to... View Details
Keywords: Motivation and Incentives
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  • March 2010 (Revised May 2012)
  • Case

Bank of America: Mobile Banking

By: Sunil Gupta and Kerry Herman
In January 2010, Jen McDonald, head of Bank of America Corporation's (BAC) Digital Marketing group, was discussing the bank's mobile strategy with Douglas Brown, senior vice president, Mobile Product Development. BAC launched mobile banking in 2007 and within three... View Details
Keywords: Marketing; Digital Marketing; Financial Services; Mobile Banking; Channels; Strategy; Banks and Banking; Marketing Strategy; Service Delivery; Mobile and Wireless Technology; Banking Industry; United States
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  • October 1997 (Revised November 2000)
  • Case

Transitional Infant Care Specialty Hospital

Transitional Infant Care Specialty Hospital (TIC) addresses the question of whether and how to maintain strategic focus in an industry that is calling increasingly for integrated service delivery. Despite providing high-quality, cost-effective care relative to... View Details
Keywords: Leadership; Marketing Strategy; Service Delivery; Health Care and Treatment; Health Industry; Pittsburgh
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  • 2008
  • Working Paper

International Financial Integration and Entrepreneurial Firm Activity

By: Laura Alfaro and Andrew Charlton
We explore the relation between international financial integration and the level of entrepreneurial activity in a country. We use a unique firm-level data set in a broad sample of developed and developing countries, which enables us to present both cross-country and... View Details
Keywords: International Financial Integration; Capital Mobility; Firm Entry; Capital Controls; Finance; Integration; Global Range; Capital; Entrepreneurship; Foreign Direct Investment; Developing Countries and Economies
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  • 08 Apr 2013
  • News

Career Vs. Family: A Continual Struggle For HBS Alumnae

  • 04 May 2021
  • News

Hubert Joly from Best Buy

  • 10 Oct 2018
  • News

How Many Women Does It Take to Change a Congress?

  • 13 Feb 2024
  • HBS Seminar

Stijn van Osselaer, Cornell SC Johnson College of Business

  • Web

Policies, Rules & Guidelines | About

During Course Activities The purpose of this policy is to clarify the School’s position on capturing (e.g., photography, audio, video, live streaming and other formats) and/or disseminating (e.g., via the media or use of social media)... View Details
  • Web

Standards of Conduct - Recruiting

Thursday, October 2, 2025: Direct outreach and event advertising may begin. Monday, October 6, 2025: Recruiting events may begin. Monday, January 5, 2026: Organizations may begin interviewing students. Interviews for international View Details
  • 01 Mar 2024
  • News

In Harmony

Kim at Seoul’s government-built Hoehyeon “Citizens’ Apartments.” Opened in 1970, it stands as a reminder of a Korea from a very different era. Like so many South Koreans of a certain age, Michael ByungJu Kim (MBA 1990) lives in a country where the past lingers,... View Details
Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea
  • 06 Sep 2011
  • Research & Ideas

How Small Wins Unleash Creativity

you've lost ground on a project. As a pair, progress and setbacks are the main differentiators of the best and worst days." Small Wins Unfortunately, the researchers found that the negative effect of setbacks was more powerful than the View Details
Keywords: by Carmen Nobel
  • Web

Topics - HBS Working Knowledge

Communication (42) Investment Activism (12) Investment Banking (6) Investment Funds (12) Investment Portfolio (8) Investment Return (12) Investment (78) Job Cuts and Outsourcing (12) Job Design and Levels (7) Job Interviews (3) Job Offer (3) Job Search (11) Jobs and... View Details
  • 16 May 2011
  • Research & Ideas

What Loyalty? High-End Customers are First to Flee

advisable or even necessary to invest in a response. In other cases, you may as well save your money, according to the researchers. The study also concluded that even though high-end customers can be fickle, a company that sustains a superior service View Details
Keywords: by Julia Hanna
  • Web

Courses | Social Enterprise | Harvard Business School

Trelstad; Senior Lecturer Gerald Chertavian Global Climate Change (Fall Q1Q2) Professor Gunnar Trumbull Power and Influence for Positive Impact (Fall Q1) Professor Julie Battilana Public Entrepreneurship (Fall Q1Q2) Professor Mitchell... View Details
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

  Working PapersInitiating Divergent Organizational Change: The Enabling Role of Actors' Social Position Author:Julie Battilana Abstract This study addresses the paradox of embedded human agency, or the contradiction between actors'... View Details
Keywords: Martha Lagace
  • 09 Aug 2023
  • News

New Commanders Owner Josh Harris Takes the Field

A recent story in the Washington Post details the positive impression new owner Josh Harris (MBA 1990) is having on the Washington Commanders. Harris grew up nearby in Chevy Chase, MD, and the article notes that he told the team that he... View Details
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

that prevents African Americans from ascending to leadership roles. The data is indeed bleak. While an increasing number of African Americans are earning bachelor’s and graduate degrees, the number of black people in management and senior executive View Details
Keywords: by Dina Gerdeman