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Show Results For
- All HBS Web
(2,976)
- People (3)
- News (470)
- Research (2,159)
- Events (24)
- Multimedia (16)
- Faculty Publications (1,526)
- 01 Feb 1998
- News
New Releases
American and European MNCs. Writing for managers who seek to boost firm performance and for academics interested in organizational design, the authors detail how MNCs can fully tap the value creation potential of their globally View Details
Keywords: Judith A. Ross
- 01 Apr 2001
- News
Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni
Northwest Harvest, Washington’s largest food bank, to help distribute food to people in need in Seattle. “It’s important for the club to give back to the community,” notes Kwiker, who also feels the event provided members with a memorable... View Details
- 01 Jun 2004
- News
Alumni Clubs Click with New Web Services
in communicating with our constituents and in distributing information,” says Rena Clark (MBA ’90), the association’s vice president. “Our members are all over the world. We depend on the technology to help us meet our goals and stay... View Details
- 01 Oct 2002
- News
Jeremiah P. Murphy, Jr.
merchandise while sharing in the store's profits through an annually distributed rebate. Membership dues today are $1.00 per year, actually half of what they were in 1882. Despite an abiding respect for the Coop's storied past, Murphy... View Details
- Profile
John Smith-Ricco
experience got me thinking about the role of industrialization in economic development. The viability of South Africa depends on that development and the equitable distribution of resources." Eager to learn "how capital is... View Details
- 01 Dec 2019
- News
Accelerating a Gas-on-demand Startup
them and do simple maintenance, like cleaning their crucial navigation sensors. Another opportunity is alternative fuels. When cars propelled by electricity or hydrogen go mainstream, someone will have to build a nationwide fuel View Details
- 01 Jun 2009
- News
Entrepreneur’s Rwandan Start-Up Gets HBS Support
(SHE), and its first business, a Rwandan start-up that employs sixty women to manufacture and distribute low-cost sanitary pads. In recognition of her achievements, Scharpf in March was named the first HBS Social Entrepreneurship Fellow... View Details
- 29 Jul 2008
- News
An Educational Start-Up
Teachers” (with Professor Tom DeLong, and the session that I sat in on, “Finding Great Cases.” The case in question was Sahlman’s “Dr. John’s Products, Ltd.”, the story of serial entrepreneur John Osher and his quest to invent, manufacture, and View Details
- November 2011
- Case
Comfort Class Transport: Does Customer Service Need an Overhaul?
By: Michael J Roberts and Paul E. Morrison
The general manager of a chauffeured limousine transport company is concerned about underperformance at the company's customer service call center. The eight-person call center handles almost all customer interaction including discussing company services with... View Details
Keywords: Capacity Utilization; Supply ＆ Demand; Operations Management; Customer Service; Management; Demand and Consumers; Service Operations; Order Taking and Fulfillment; Performance Capacity; Customer Satisfaction; Transportation Industry
Roberts, Michael J., and Paul E. Morrison. "Comfort Class Transport: Does Customer Service Need an Overhaul?" Harvard Business School Brief Case 114-374, November 2011.
- 04 Sep 2019
- News
Research Brief: Ending the Legacy of Poverty
open doors, making professional and personal lives easier to navigate and translating to higher earnings. As a result, 36.5 percent of children born to parents in the top 20 percent of income distribution remain there—twice the... View Details
- 01 Dec 2004
- News
HBS to Release 2004 Annual Report
alumni, sustaining a significant increase from last year. Reflecting strong returns and new endowment gifts, the market value of the HBS endowment and current-use funds increased by 19 percent, to a total of $1.76 billion. Current-use gifts and endowment View Details
- 20 Jun 2011
- Lessons from the Classroom
Fame, Faith, and Social Activism: Business Lessons from Bono
radio station distribution and the roller coaster of trying to generate "Top 40" hits); and they acquired a 10 percent ownership stake in Island Records worth $30 million when the record company was acquired by PolyGram in 1989. U2 was... View Details
- 04 Apr 2007
- Research & Ideas
The Business of Global Poverty
only have tens of dollars a year to spend, that disposable income, multiplied several billion times over, represents significant purchasing power. With this realization have come some dramatic shifts in business thinking, sparking innovative experiments involving... View Details
Keywords: by Garry Emmons
- Web
4.6 HBS Campus Demonstration Policy | MBA
at an event may include: Distributing Literature HBS may designate certain areas, either indoors or outdoors, where this activity can occur in an orderly way. When indoors, distributing literature is... View Details
- 01 Sep 2011
- News
Water for Life
for reliable, affordable water service. Nearly two of every three gallons of water pumped through the dilapidated distribution system were lost or stolen. Desperate for a remedy, the Philippine government invited the private sector to... View Details
- 01 Sep 2012
- News
Ideas in Action
trust enhances performance.” She cites two kinds of trust-building interaction among distributed colleagues. “Direct knowledge” is gained from visits to distant collaborators’ work sites, in-person contact with them, and observation of... View Details
- 21 Mar 2018
- Blog Post
Telling Your Story: How to Create a Powerful Personal Digital Brand
brand. Aggregator platforms: To reduce your time burden and increase the impact of your efforts, Grinshpun suggests using aggregator tools, like Hootsuite, that help you distribute content across multiple social media platforms. Her... View Details
- 20 Jan 2010
- First Look
First Look: Jan. 20
distribute cash to shareholders. We also provide indirect evidence as to why firm managers may cater to the demand for dividends from local seniors. Overall, these results suggest that the composition of a firm's investor base affects... View Details
Keywords: Martha Lagace
- March 2014
- Teaching Note
Oral Rehydration Therapy
By: Nava Ashraf and Natalie Kindred
This Teaching Note accompanies the case "Oral Rehydration Therapy" (911-035). The case highlights the puzzlingly high rate of diarrhea-related child mortality in developing countries despite the existence of a simple, effective treatment: oral rehydration therapy... View Details
- October 2003 (Revised January 2005)
- Case
Shared Decision Making
By: Richard M.J. Bohmer, Karen Sepucha and Laura Feldman
The Foundation for Informed Medical Decision-Making has created an interactive videodisc system that provides patients with customized support regarding medical treatment or screening decisions when they face a choice between two equally effective courses of action.... View Details
Keywords: Decision Choices and Conditions; Borrowing and Debt; Health Care and Treatment; Innovation Strategy; Technological Innovation; Product Marketing; Distribution Channels; Production; Partners and Partnerships; Research and Development; Information Technology
Bohmer, Richard M.J., Karen Sepucha, and Laura Feldman. "Shared Decision Making." Harvard Business School Case 604-001, October 2003. (Revised January 2005.)