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  • Research Summary

The Unexpected Effects of Workplace Transparency

By: Ethan S. Bernstein

Workplace transparency provides a foundation for learning and control, and therefore for satisfaction and productivity. Yet my research shows that an obsession with transparency-enhancing tools and structures can backfire, producing the unintended consequences of... View Details

Keywords: Transparency; Privacy; Productivity; Field Experiments; Organizational Design; Organizational Structure; Behavior; Social and Collaborative Networks; Human Resources; Leadership; United States; Europe; China; Japan

    Capitalism at Risk: How Companies Can Lead

    Q. Who should take the lead in fixing market capitalism? A. Business, not government alone. The spread of capitalism worldwide has made people wealthier than ever before. But capitalism's future is far from assured. Pandemics, income inequality, resource depletion,... View Details

    • Web

    Buy Now, Pay Later: Cars on Time

    Individual cases reveal that in Plymouth, as in the rest of the country, borrowers would go to extraordinary lengths to fulfill their contracts, even in the depths of the Great Depression. 23 James Surowiecki, “Masters of Main Street,” The New Yorker , July 12, 2010.... View Details
    • Web

    Additional Outdoor Sculpture | About

    Business School. Sentinel (Mami Wata) will be on loan to the School through 2027. Simone Leigh Sentinel (Mami Wata), 2020-21 — Mellon Courtyard | Learn More Digital DNA Exhibition 2018-2023 Digital DNA is a... View Details
    • 01 Feb 2022
    • Book

    Innovation Isn’t Just for Startups: How Big Companies Can Succeed

    Andrew Binns, a consultant affiliated with HBS’s Digital Initiative. Tushman, the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration, Emeritus, chairs the Advanced Management Program at HBS. He co-wrote the book with... View Details
    Keywords: by Lane Lambert
    • December 2021
    • Case

    Burning Glass Technologies: From Data to Product

    By: Suraj Srinivasan and Amy Klopfenstein
    In May 2021, Matt Sigelman, CEO of Burning Glass Technologies, a company that provided labor market analytics for a variety of markets, navigates his company’s transition from data company to product company. Burning Glass originated as a service that used artificial... View Details
    Keywords: Information Technology; Applications and Software; Digital Platforms; Internet and the Web; Strategy; Expansion; Business Strategy; Labor; Employment; Human Capital; Jobs and Positions; Job Design and Levels; Job Search; Human Resources; Selection and Staffing; Recruitment; Employees; Retention; Competency and Skills; Experience and Expertise; Talent and Talent Management; Analytics and Data Science; Business Model; Technology Industry; North and Central America; United States
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    • August 2021 (Revised February 2024)
    • Case

    Perfect Diary (完美日记)

    By: Shunyuan Zhang and Sunil Gupta
    Jinfeng (David) Huang founded Yatsen Holding Limited in 2016 and launched the first direct-to-consumer (DTC) cosmetic brand, Perfect Diary, in 2017. Perfect Diary used social influencers or key opinion leaders (KOL) to successfully build brand awareness and to grow... View Details
    Keywords: Direct-to-consumer; Social Influencers; Marketing; Digital Marketing; Competitive Strategy; Brands and Branding; Expansion; Beauty and Cosmetics Industry; Asia
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    • Web

    Beth Clark | About

    faculty to deliver the interactive case method while maintaining the high standards HBS students expect. Prior to HBS, Beth dedicated a decade at Boston College, building the University's academic technology division and introducing a comprehensive range of View Details
    • Web

    Training - Research Computing Services

    materials to get users acquainted with HBS’ compute cluster (“the HBSGrid”) Other Training Resources IQSS Data Science group Center for Geographic Analysis Training Harvard Library Research Data Instruction Harvard Digital Scholarship... View Details
    • 12 Aug 2020
    • Research & Ideas

    Why Investors Often Lose When They Sue Their Financial Adviser

    School Working Knowledge. HBS Digital Media Producer Amelia Kunhardt produced the video interview. [Image: kuri2000 ] Related Reading The Startling Percentage of Financial Advisors with Misconduct Records A Politician's Investment... View Details
    Keywords: by Danielle Kost; Financial Services
    • July 2020 (Revised November 2020)
    • Case

    Pricing at Netflix

    By: Elie Ofek, Marco Bertini, Oded Koenigsberg and Amy Klopfenstein
    Since its launch in 1998 as “the Amazon.com of DVDs,” Netflix had evolved from a DVD rental company to a video streaming platform and producer of original films and television shows. As the company matured, it regularly increased prices and adjusted its product... View Details
    Keywords: Pricing; Marketing; Marketing Strategy; Entertainment; Film Entertainment; Television Entertainment; Finance; Price; Strategy; Competition; Competitive Strategy; Business Strategy; Adaptation; Information Technology; Internet and the Web; Digital Platforms; Customers; Customer Satisfaction; Customer Value and Value Chain; Entertainment and Recreation Industry; North and Central America; United States
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    • 02 Jun 2009
    • First Look

    First Look: June 2, 2009

      Working PapersTruth in Giving: Experimental Evidence on the Welfare Effects of Informed Giving to the Poor Authors:Christina Fong and Felix Oberholzer-Gee Abstract It is often difficult for donors to predict the value of charitable giving because they know little... View Details
    Keywords: Martha Lagace
    • January 2025
    • Case

    GE Appliances 2025: Energizing Change

    By: Rosabeth Moss Kanter and Jacob A. Small
    At the turn of 2025, Kevin Nolan, CEO of GE Appliances following its acquisition by Chinese appliance giant Haier in 2016, is reviewing progress toward his net zero carbon vision for homes, which would otherwise exacerbate the global warming climate crisis. An... View Details
    Keywords: Mergers and Acquisitions; Transformation; Climate Change; Environmental Sustainability; Technological Innovation
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    • 2023
    • Working Paper

    Personalized Game Design for Improved User Retention and Monetization in Freemium Games

    By: Eva Ascarza, Oded Netzer and Julian Runge
    One of the most crucial aspects and significant levers that gaming companies possess in designing digital games is setting the level of difficulty, which essentially regulates the user’s ability to progress within the game. This aspect is particularly significant in... View Details
    Keywords: Freemium; Retention/churn; Field Experiment; Field Experiments; Gaming; Gaming Industry; Mobile App; Mobile App Industry; Monetization; Monetization Strategy; Games, Gaming, and Gambling; Mobile and Wireless Technology; Customers; Retention; Product Design; Strategy
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    • 2020
    • Book

    Capitalism at Risk: How Business Can Lead

    By: Joseph L. Bower, Dutch Leonard and Lynn S. Paine
    Who should take the lead in fixing market capitalism? Business—not government alone. The spread of capitalism worldwide has made people wealthier than ever before. But capitalism's future is far from assured. Pandemics, income inequality, resource depletion, mass... View Details
    Keywords: Capitalism; Business And Society; Economic Systems; Economic Growth; Policy; Leading Change; Corporate Social Responsibility and Impact; Business and Community Relations; Corporate Strategy
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    • September 2018 (Revised May 2021)
    • Teaching Plan

    Eastern Bank: Innovating Through Eastern Labs

    By: Karen Mills, Dennis Campbell and Aaron Mukerjee
    Eastern Bank is a 200-year-old New England mutual bank with a community focus. Eastern specializes in small business lending, having made strategic investments to become the top SBA lender in New England in the midst of the Great Recession, when other banks were... View Details
    Keywords: Banks; Fintech; Innovation; Innovation ＆ Entrepreneurship; Innovation And Strategy; Technological Change; Technology And Innovation Management; Entrepreneurial Management; Intrapreneurship; Banks and Banking; Innovation and Invention; Entrepreneurship; Innovation Strategy; Technological Innovation; Information Technology; Management
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    • 01 Jul 2020
    • Blog Post

    How SVMP Helped Me Take My Next Steps (2+2) and Find Myself

    on the horizon. I ended up declining the offer, working at MIT for a semester helping run a product design class, and then worked at a small digital transformation firm for 2+ years. Coming to HBS has truly been a transformative... View Details
    • Sep 20 2021
    • Short Film

    An Inspiring Experience

    • Web

    After the Opium War: Treaty Ports and Compradors - A Chronicle of the China Trade

    Nineteenth-Century China , p. 72. Digital Accessibility Contact Baker Library Historical Collections Baker Library | Bloomberg Center Harvard Business School Soldiers Field Boston , MA 02163 Phone: 617.495.6411 Email: histcollref@hbs.edu... View Details
    • 2024
    • Working Paper

    Capital Market Integration and Growth across the United States

    By: Leonardo D'Amico and Maxim Alekseev
    What drives the integration of national financial markets and what are its consequences for regional growth? We digitize and collect US state-level banking data from 1953 to 1983 and document a tight link between high nominal short rates and financial integration,... View Details
    Keywords: Interest Rates; Financial Markets; Economic Growth; Banks and Banking; Analytics and Data Science
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