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  • 08 Jun 2009
  • Research & Ideas

The Return of the Salesman

Throughout history salespeople have come in all sizes and stripes—peddlers, drummers, canvassers, agents, sales reps, and of course the iconic door-to-door salesman. But it's only been relatively recently that historians have focused... View Details
Keywords: by Sean Silverthorne; Retail
  • 29 Jul 2002
  • Research & Ideas

Get Off the Dime!

problems, but it helped chip away at a serious barrier to improvement. This plant came to us through a company we acquired. That company had been a leader in its industry for a long time. The employees probably thought they had View Details
Keywords: by John P. Kotter & Dan S. Cohen
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

of FairMarket, which provides online auction services for a variety of merchant and community sites. Meakem is the founder and CEO of FreeMarkets, which creates business-to-business online auctions for industrial parts and suppliers.... View Details
Keywords: by Staff; Web Services; Technology
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

system, and, second, an understanding of the industry architecture in which the technical system is embedded. Although these tools involve disparate bodies of knowledge, they must be used in tandem to achieve maximum effect. Dynamic... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

chemical industry lobby. In all three of these cases (and especially in the latter two), the proposed legislation became unstoppable in the aftermath of a relevant horror story-e.g., Love Canal, in the case... View Details
Keywords: Martha Lagace
  • 10 Mar 2015
  • First Look

First Look: March 10

introduces methods for increasing the efficiency of retail store liquidation, which we define as the time-constrained divestment of retail outlets through an in-store sale of inventory. The retail industry depends extensively on... View Details
Keywords: Carmen Nobel
  • 05 Apr 2016
  • First Look

April 5, 2016

politicians in the years after its publication. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50916 Creativity Under Fire: The Effects of Competition on Creative Production By: Gross, Daniel P. Abstract—Though fundamental to innovation and... View Details
Keywords: Sean Silverthlorne
  • 31 May 2011
  • First Look

First Look: May 31

analyze all questions and answers from the inception of the Google Answers service through November 2003, and I find notable trends in answerer behavior: more experienced answerers provide answers with the characteristics askers most... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

disbelieving music industry with their findings that illegal music downloads don't hurt CD sales. Oberholzer discusses what the industry should do next. A Balanced Scorecard Approach to Measure Customer... View Details
Keywords: by Sean Silverthorne
  • 03 May 2004
  • Research & Ideas

Business History around the World

States, considering that all three have been large foreign direct investors? A: Keetie Sluyterman and I intended our chapter comparing British and Dutch business history to be provocative. The business historians of these two countries... View Details
Keywords: by Cynthia Churchwell
  • 01 Apr 2014
  • Research & Ideas

When Do Alliances Make Sense?

To answer one of the oldest business quandaries—is it better to partner or go solo on a project—John Beshears looked for answers in an unusual place: the oil and gas drilling industry in the Gulf of Mexico. But instead of mining for... View Details
Keywords: by Michael Blanding; Energy; Utilities
  • 02 Feb 2007
  • What Do You Think?

Is There Too Little “Know Why” In Business?

Buffett), (3) altruism, where the primary purpose is to serve (customers, employees, etc.) first and assume that profit will follow (as at Nordstrom), and (4) heroism, typically involving grand plans to change entire industries or even... View Details
Keywords: by Jim Heskett
  • 22 Sep 2003
  • Research & Ideas

When Protestors Knock at Your Door

Debora points out, it is certainly important for firms to take the time to understand all of the issues involved. In doing so, it may be useful for firms to develop an ongoing dialogue with the NGO (or NGOs) and take a proactive approach... View Details
Keywords: by Cynthia Churchwell
  • 09 Nov 2006
  • Research & Ideas

Andy Grove: A Biographer’s Tale

called The Life and Times of an American Leader. The reason that he's suspicious of it is because if you take 1,000 MBA students, for example, and said to those 1,000 MBA students, "Would you rather be a leader or a manager?" they'd View Details
Keywords: by Sean Silverthorne; Computer
  • 23 Jun 2020
  • Book

Beginning America Over Again with a New Electoral System

Created by the people for the people, the American political system is instead "a private industry dominated by a textbook duopoly—the Democrats and the Republicans—and plagued and perverted by unhealthy competition between... View Details
Keywords: by Sean Silverthorne
  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

and nutrition and readiness to learn in schools is also well established. Forthcoming revisions to the Millennium Development Goals are expected to again highlight the importance of disease prevention and health care to the global community. Nevertheless, the pressures... View Details
Keywords: by John A. Quelch; Health
  • 17 Jan 2017
  • Research & Ideas

Can China Maintain Its Economic Power?

economic growth.” Blagg: What were your first impressions of China in the late 1970s? McFarlan: We were seeing a country that had missed the industrial revolution that happened in many other countries in the nineteenth century, and then... View Details
Keywords: by Deborah Blagg
  • 03 Mar 2015
  • First Look

First Look: March 3

that covers all the procedures, tests, drugs, devices, and services involved in inpatient, outpatient, and rehabilitative care for a patient's medical condition. For chronic conditions and primary care, a bundled payment is a single... View Details
Keywords: Sean Silverthorne
  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

know each other as if they are family members. One can imagine they know where all the buttons are that can be pushed. As the case describes, they went through periods of not liking each other very much. Paul told me how other string... View Details
Keywords: by Martha Lagace; Music
  • 29 Jun 2010
  • First Look

First Look: June 29

We prove that if a group of women employs truncation strategies or weakly successfully manipulates, then all other women weakly benefit and all men are weakly harmed. We show that our results do not... View Details
Keywords: Martha Lagace
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