professional service firms - Publications - Faculty & Research

04 Apr 2018
Research & Ideas

Smart Cities are Complicated and Costly: Here's How to Build Them

Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details

Keywords: by John Macomber; Construction; Green Technology

18 Jul 2019
Lessons from the Classroom

The Internet of Things Needs a Business Model. Here It Is

a subscription-based service may require more hands-on participation on behalf of the company to ensure customer success. “You have to deliver customer success all the time,” Lal says. “If the customer does not realize the promised... View Details

Keywords: by Michael Blanding; Computer

31 Jul 2015
Blog Post

Transitioning From the Military to Business School

plans do you have for the future? How has your vision of the future changed since coming here? When I applied to HBS I was pretty set on building a career in either finance or consulting. Now, while my road map will still entail a stint sharpening my business skills... View Details

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

accomplish," he says. The toughest thing for most people is initiating this type of discussion, DeLong continues. In his work with professional service firms, he's found that many people would rather... View Details

Keywords: by Paul Michelman

04 Apr 2016
Blog Post

Meet the Middle East & North Africa Club

1300 attendees and various panels and events throughout the weekend. How does the MENA Club assist students as they search for summer and full time employment? We have a career rep that fields all career inquiries from firms looking to... View Details

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

her hometown of New Orleans before moving to Miami. Gibson shifted her focus to cultivating higher-wage jobs in marginalized communities and drew on her background in environmental sciences to form EcoTech Visions, a company providing View Details

Keywords: by Carolyn DiPaolo

Web

Power and Influence for Positive Impact | HBS Online

Benefit Early- and Mid-Career Professionals Aspiring Entrepreneurs Nonprofit Leaders Gain credibility to be more impactful at work and navigate organizational politics. "HBS Online doesn't teach you knowledge or prescribe to any... View Details

Web

John H. McArthur | About

Springs Industries, Inc., Telsat Canada, Bell Canada, and Teradyne Inc. He was a founding board member of the Canada Development Investment Corporation and a member of the Task Force on the Future of the Canadian Financial Services... View Details

01 Sep 2013
News

Dynamic Duo

Steve Pagliuca and Judy Pagliuca New HBS Fund Chairs Steve Pagliuca (MBA 1982) and Judy Pagliuca (MBA 1983) know the importance of giving back. Steve, a managing director of Bain Capital and co-owner of the Boston Celtics, serves as a trustee for the Bain Capital... View Details

Keywords: Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

Web

Organizational Behavior Awards & Honors - Faculty & Research

Business Review for “Getting Serious About Diversity” (November–December 2020) with David A. Thomas. Robin J. Ely : Received the 2020 Robert F. Greenhill Service Award for continued outstanding contributions to the HBS community. Robin J.... View Details

12 Jan 2023
News

‘Debiasing’ Debt with Data

a matter of pragmatism, cannot expect to sustain social and political advances that aren’t built on a firm economic footing,” Ballard says. “He believed this was the unfinished business of Martin Luther King Jr., and that it remains... View Details

Keywords: Ralph Ranalli

05 Mar 2013
First Look

First Look: March 5

attractive to businesses, especially to e-commerce firms that thrive on global and scalable business models. Yet, most global e-commerce players, with a few exceptions, have failed to achieve significant success in Asia. This article... View Details

Keywords: Sean Silverthorne

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

on intangible capabilities, such as the ability to assess the value of the knowledge and skills that are already present within the firm and in some instances within its broader ecosystem; to rapidly understand how to redeploy them in new... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

22 Feb 2022
News

New Urban Order

says Frank Yang (MBA 2006), a partner at ADL Ventures, a firm that supports innovation in infrastructure companies through business development consulting, funding, and mentorship. Yang is ADL’s point person in the Advanced Building... View Details

Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services

28 Apr 2003
Research & Ideas

Supply Chain Risk: Deal With It

the key risk factors have developed from a pressure to enhance productivity, eliminate waste, remove supply chain duplication, and drive for cost improvement," says William L. Michels, CEO of consulting firm ADR North America, Ann... View Details

Keywords: by David Stauffer

Web

HBS - The year in Review

overcoming every obstacle that the pandemic presented, to ensure the continuity of the School's work. Every team leaned in--from food service workers to security to technology and administrative support--whether on campus or remote. Their... View Details

01 Oct 2000
News

Edward D. Bullard: The Personal Touch

airy plant; all employees are on salary and receive excellent benefits. Training programs -- for both new and current employees -- are extensive, and employee suggestions, with responses, are posted prominently on the production floor. "I'm a View Details

Keywords: Susan Young

04 Apr 2012
Research & Ideas

When Founders Recruit Friends and Family as Investors

becoming one, you should read this book," Shah wrote.) Jeff Bussgang, a general partner at the early-stage venture capital firm Flybridge Capital Partners, blogged, "Rather than having [founding] decisions happen by chance,... View Details

Keywords: by Noam Wasserman

20 Oct 2011
Research & Ideas

Getting the Marketing Mix Right

they studied the three primary ways these drugs were marketed by Pfizer, Merk, Bristol-Myers Squibb, and AstraZeneca: "detailing," in which drug firm representatives personally visit physicians to sell the drug; at View Details

Keywords: by Dina Gerdeman

04 Sep 2018
First Look

New Research and Ideas, September 4, 2018

challenge for firms based in suburban industrial parks. To stay relevant, they need to tap into urban hotbeds, but setting up operations there can be extremely expensive. In his work on global talent flows, Harvard Business School’s Kerr... View Details

Keywords: Dina Gerdeman

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