Publications

September 1992 (Revised March 1994)
Case

Warsaw Marriott: New Competition for Warsaw's Marriott Hotel

A very successful luxury hotel in Warsaw, Poland is faced with its first serious competition as new luxury hotels enter the Warsaw market. The case raises the general issue of how to sustain a competitive advantage in an international service business. A variety of... View Details

Keywords: Competitive Advantage; Globalized Markets and Industries; Accommodations Industry; Poland

13 Jul 2022
News

So What Happened to Crypto?

07 Dec 2018
News

Interviewing white-collar criminals: 6 tips from Harvard Business School’s Eugene Soltes

26 Jan 2018
News

Here’s what a leader should never do …

04 Dec 2016
News

If US companies bring back billions from overseas, who profits?

26 Apr 2023
In Practice

Is AI Coming for Your Job?

has the potential to transform knowledge workers’ roles, processes, and practices. To understand AI’s potential, we must differentiate between its applications as externally facing—enhancing product offerings—and internally facing—aimed... View Details

Keywords: by Kristen Senz; Technology

January 1995 (Revised August 1997)
Background Note

Cross-Border Valuation

By: Kenneth A. Froot and W. Carl Kester

Provides a review of valuation techniques used to assess cross-border investments. Discusses the discounting of free cash flows with a weighted average cost of capital and the use of adjusted present value. Special concerns such as foreign-exchange risk, country risks,... View Details

Keywords: Valuation; Cross-Cultural and Cross-Border Issues

October 2010
Supplement

Belco Global Foods: Spreadsheet Supplement (CW)

By: C. Fritz Foley and Matthew Johnson

This case introduces students to the fundamental issues that managers face when deciding what international trade finance terms to use when transacting with other firms. In late 2009, Pam Arnold, the Head of Global Credit at Belco Global Foods must decide which trade... View Details

Keywords: Customers; Decisions; Trade; Financial Strategy; Governance Compliance; Managerial Roles; Market Transactions

April 2006 (Revised November 2021)
Case

Endesa Chile: Raising the Ralco Dam (A)

By: Kathleen L. McGinn, Paula J. Laschober and Dina Pradel

Endesa Chile, the largest electricity generation company in Chile, is building a major power plant on the Biobio River in Southern Chile. A historic conflict involving the indigenous people of the Biobio River, the Chilean government, and international conservation... View Details

Keywords: Buildings and Facilities; Energy Generation; Government and Politics; Negotiation; Business and Community Relations; Natural Environment; Conflict and Resolution; Social Issues; Corporate Social Responsibility and Impact; Environmental Sustainability; Energy Industry; Chile

January 2005 (Revised September 2018)
Exercise

RetailSoft: Role for Cam Archer

By: Kathleen McGinn, Hannah Riley Bowles and Dina Witter

Presents a three-way version of the RetailMax simulation requiring students to enact an internal salary negotiation, taking on the roles of Cam Archer, a star employee, and Regan Kessel, a VP trying to attract the MBA into his department. However, RetailSoft introduces... View Details

Keywords: Negotiation; Compensation and Benefits; Management Practices and Processes; Retail Industry

June 2003
Case

Peabody Elementary School (A)

By: Rosabeth M. Kanter and Kevin Morris

A new principal, Marty Pettigrew, has just joined this inner-city optional school--which offers special programs in international studies to attract children from all over the city. Entering mid-way through the school year, he observes a number of areas of concern,... View Details

Keywords: Change Management; Leading Change; Early Childhood Education; Education Industry

April 1995 (Revised August 1995)
Case

World Trade Organization, The: Toward Free Trade or World Bureaucracy?

By: George C. Lodge and Jack High

In January 1995, the General Agreement on Tariffs and Trade (GATT) evolved into the World Trade Organization (WTO), which faced the task of implementing the recently approved Uruguay Round of international trade agreements. This case describes the development of GATT,... View Details

Keywords: Trade; Agreements and Arrangements; Negotiation Process; Business and Government Relations

23 Jan 2015
News

Q&A: Tarun Khanna

12 Nov 2013
News

Cities, startups tap the wisdom of crowds for sustainability

07 Oct 2012
News

In Search of Funds That Don't Rock the Boat

08 Mar 2012
News

How Star Women and Star Men Fare Differently in the Workplace

Program

Making Corporate Boards More Effective

operate—rather, each board must develop practices that suit the unique needs of its company and management. As you examine the latest thinking on the internal function of corporate boards, interaction with management, and overall board... View Details

October 2018
Case

P-Will at DISCO

By: Ethan Bernstein, Naoko Jinjo and Yuna Sakuma

From the outside, DISCO—a Japan-based manufacturer of precision tools for semiconductor production devices—appeared to be a rather ordinary company that had achieved rather extraordinary success: it had simultaneously achieved 70% global market share, had lifted its... View Details

Keywords: Human Capital; P-Will; DISCO; Semiconductors; Self-Managed Organizations; Governance; Human Resources; Selection and Staffing; Management Practices and Processes; Management Systems; Organizational Structure; Organizational Design; Semiconductor Industry; Japan

Article

Raiffa Transformed the Field of Negotiation—and Me

By: Max Bazerman

Howard Raiffa was a role model, friend, and inspiration. He transformed the field of negotiation, and he transformed my career. This brief article provides a recollection of how Howard revolutionized the field of negotiation and how those insights are now affecting... View Details

Keywords: Negotiation; Decision Making; Analysis; Game Theory; Personal Development and Career