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Show Results For
- All HBS Web
(5,265)
- People (6)
- News (1,432)
- Research (2,396)
- Events (14)
- Multimedia (29)
- Faculty Publications (399)
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- 02 Sep 2008
- First Look
First Look: September 3, 2008
Hotels: Brand Differentiation through Customer Relationship Management Harvard Business School Case 809-029 This case analyzes the Hilton Hotels Corporation's CRM strategy at a key juncture in its history,... View Details
Keywords: Sean Silverthorne
- 08 Jan 2008
- First Look
First Look: January 8, 2008
suffering incurred by the affected population. We use a political economy model of disaster prevention, supported by case studies and preliminary empirics to explain why some governments prepare well for... View Details
Keywords: Martha Lagace
- 23 Jul 2013
- First Look
First Look: July 23
30-year customer of Filene's Basement, a retailer offering fashion goods at discounted prices, who was eventually fired by the firm. The case traces how company actions taken in the name of customer relationship View Details
Keywords: Anna Secino
- 03 Mar 2011
- Research & Ideas
HBS Faculty on Revolution in the Middle East and North Africa
From Tunisia to Egypt, Bahrain to Yemen, as a number of nations in North Africa and the Middle East go through cataclysmic changes, the world watches and wonders what the future may hold as myriad protestors risk their lives for revolutionary change. Three View Details
- 23 Jun 2015
- First Look
First Look: June 23, 2015
and patenting data for 1,315 employees at the Indian R&D center of a Fortune 500 technology firm, I exploit a natural experiment where the assignment of managers for newly hired college graduates is mandated View Details
Keywords: Sean Silverthorne
- January 2008
- Article
Where Will We Find Tomorrow's Leaders?
By: Linda A. Hill
Unless we challenge long-held assumptions about how business leaders are supposed to act and where they're supposed to come from, many people who could become effective global leaders will remain invisible, warns Harvard Business School professor Hill. Instead of... View Details
Keywords: Talent and Talent Management; Globalization; Innovation Leadership; Leadership Development; Leadership Style; Situation or Environment; Personal Characteristics
Hill, Linda A. "Where Will We Find Tomorrow's Leaders?" Special Issue on HBS Centennial. Harvard Business Review 86, no. 1 (January 2008): 123–129. (Interview.)
- 08 Aug 2006
- First Look
First Look: August 8, 2006
source of inferences about and precursors to perceived justice. The study offers implications for the management of queues as well as other artifacts. Cases & Course MaterialsChoicePoint (A) Harvard... View Details
Keywords: Sean Silverthorne
- 30 Sep 2014
- First Look
First Look: September 30
enterprise in management and organization research, the lack of a cohesive knowledge base in this area is concerning. In this chapter, we propose that the underdevelopment of the attendant research infrastructure is an important, but... View Details
Keywords: Sean Silverthorne
- 17 Jul 2012
- First Look
First Look: July 17
mid-1980s. While the size of the executive team-the group of managers reporting directly to the CEO-doubled during this period, this growth was driven primarily by an increase in functional View Details
Keywords: Sean Silverthorne
- 23 Feb 2016
- First Look
February 23, 2016
February 2016 Review of Financial Studies Industry Window Dressing By: Chen, Huaizhi, Lauren Cohen, and Dong Lou Abstract— We explore a new mechanism by which investors take correlated shortcuts and present evidence that View Details
Keywords: Sean Silverthorne
- 28 Jun 2011
- First Look
First Look: June 28
PublicationsManager-Specific Effects on Earnings Guidance: An Analysis of Top Executive Turnovers Authors:Francois Brochet, Lucile Faurel, and Sarah McVay Publication:Journal of Accounting Research (forthcoming) Abstract We investigate how View Details
Keywords: Sean Silverthorne
- 16 Dec 2015
- Research & Ideas
What Happens When Zambian Schoolgirls Receive Negotiation Training
2009, Harvard Business School Professor Kathleen McGinn has developed keen insight into the exigent nature of such challenges. Her experiences there prompted her to study how teaching communication and negotiation skills at critical... View Details
Keywords: Re: Kathleen L. McGinn
- 15 Aug 2005
- Research & Ideas
The Founding CEO’s Dilemma: Stay or Go?
Noam Wasserman is an assistant professor and MBA Class of 1961 Fellow in the entrepreneurial management unit at Harvard Business School. His paper "Founder-CEO Succession and the Paradox of... View Details
- 06 Oct 2009
- First Look
First Look: October 6
Harvard Business School Case 308-022 CEMEX grew through acquisitions from a Latin American to a global company under the leadership of a CEO who believed in the importance of a "one enterprise" culture and benchmarking against... View Details
Keywords: Martha Lagace
- 08 Sep 2015
- First Look
September 8, 2015
complaints per year. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49555 The Value of Corporate Citizenship: Protection By: Minor, Dylan Abstract—We explore the notion that corporate citizenship, as obtained through Corporate Social... View Details
Keywords: Carmen Nobel
- 23 Feb 2010
- First Look
First Look: Feb. 23
http://hbr.org/product/handbook-of-leadership-theory-and-practice/an/12326-HBK-ENG Women and Leadership: Defining the Challenges Authors:Robin J. Ely and Deborah L. Rhode Publication:Chap. 14 in Handbook of Leadership Theory and Practice, edited View Details
Keywords: Martha Lagace
- 04 Dec 2007
- First Look
First Look: December 4, 2007
Pisano and David J. Teece Periodical:California Management Review 50, no. 1 (fall 2007): 278-296 Abstract Capturing value from innovation requires innovators to figure out how to blunt inroads into the profit stream View Details
Keywords: Martha Lagace
- 26 Mar 2008
- First Look
First Look: March 26, 2008
Working PapersDiffusing Management Practices within the Firm: The Role of Information Provision Authors:Michael J. Lenox and Michael W. Toffel Abstract A key role of corporate managers is to encourage... View Details
Keywords: Martha Lagace
- 12 May 2009
- First Look
First Look: May 12, 2009
selected was the only candidate considered. Far too few companies conduct reference checks; far too many rely on gut reactions when judging qualifications and cultural fit. Hardly anyone considers whether candidates will be good team players. And, shockingly, only half... View Details
Keywords: Martha Lagace
- 16 Oct 2007
- First Look
First Look: October 16, 2007
disclosed by a social rating agency, we find empirical evidence that supports our hypotheses. We present implications for theory and public policy. Download paper: http://www.hbs.edu/research/pdf/08-025.pdf Cases & Course... View Details
Keywords: Sean Silverthorne