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  • All HBS Web  (4,570)
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  • All HBS Web  (4,570)
    • People  (31)
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  • 19 Dec 2008
  • News

WHBS, 820 on Your Dial

case discussions by faculty, “Job Market,” “Mystery Melody” (an audience call-in program), and such services as weather forecasts and the morning menus at Kresge. Students had their own disk-jockey programs of pop, folk, and classical... View Details
Keywords: Keith Larson; Educational Services; Educational Services; Educational Services; Educational Services
  • 06 Jun 2016
  • News

Harvard Business School Inaugurates New Executive Education Center

Keywords: Chao; Educational Services
  • 01 Mar 2003
  • News

Inside the Revolution

the School’s Global Research Centers in helping faculty work on cases and find research opportunities. The LSP builds contacts, compiles databases, organizes seminars, and encourages and supports case writing across units to raise... View Details
Keywords: Garry Emmons; Eileen McCluskey; Jonathan West; Life Sciences Project; LSP; Educational Services; Educational Services
  • Profile

Rebecca Greenbaum

Duxbury, Massachusetts, gave her a lifelong love of the sea. The Naval Academy became the choice that felt "closest to home." Rebecca's service record became a series of escalating responsibilities. On the USS Decatur, a guided... View Details
Keywords: Financial Services
  • 26 Jun 2025
  • News

The Vinyl Revival

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. When Caren Kelleher (MBA 2010) was at HBS, she started managing bands, mainly as a way to stay involved in an industry that she loved. It was right... View Details
  • March 2008 (Revised March 2013)
  • Teaching Note

MySpace (TN)

By: Mikolaj Jan Piskorski
Teaching Note for 708499. View Details
Keywords: Internet and the Web; Competitive Advantage; Social and Collaborative Networks; Decisions; Growth and Development; Digital Platforms; Web Services Industry; United States
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Piskorski, Mikolaj Jan. "MySpace (TN)." Harvard Business School Teaching Note 708-495, March 2008. (Revised March 2013.)
  • 28 Jun 2016
  • First Look

June 28, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=51197 Social Networks, Ethnicity, and Entrepreneurship By: Kerr, William R., and Martin Mandorff Abstract—We study the relationship between ethnicity, occupational choice, and entrepreneurship. Immigrant groups in the... View Details
Keywords: Sean Silverthorne
  • 13 May 2019
  • Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

contract relationship reverted to its previous state within about two years. “At the most global level, we’re trying to understand the contracting relationship between two companies,” explains Perez Cavazos. “The underlying element you... View Details
Keywords: by Kristen Senz; Service; Service
  • 01 Apr 2022
  • Blog Post

Climate Stories Episode #3: Keith Kinch, BlocPower

worker-owned internet service provider is committed to bridging the digital divide in NYC’s internet infrastructure. VRF Solutions specializes in the design and installation of high performance HVAC systems.... View Details
  • Web

FAQs | Social Enterprise | Harvard Business School

exception to the rule that LRAP will only pay on the regular repayment schedule, as this Federal cancellation requires that participants put their loans on an "Income Based Repayment plan (IBR)" during their required service period. I'm... View Details
  • 13 Jan 2021
  • News

Stress Test

what we do,” says Andrew Kelley, III (MBA 2002), the chief commercial officer for BoxLock. He’s spent a lot of time thinking about what it means to do things right in the midst of a pandemic. Atlanta-based BoxLock began as a B2C company determined to thwart porch... View Details
  • 17 Mar 2011
  • News

Make or Break for the USA?

Germany, despite having the highest labor costs in the world, also enjoys the world’s largest export surplus, at 7 percent of GDP. The United States, by contrast, ranks lowest among the world’s largest manufacturing nations in “export... View Details
Keywords: Garry Emmons; Manufacturing
  • 26 Jul 2016
  • First Look

July 26, 2016

behavior translates to truly macroscopic levels, and what its consequences may be, remains unknown. Here, we use call detail records (CDRs) to examine the population dynamics and manifestations of social and spatial homophily at a macroscopic level among the residents... View Details
Keywords: Sean Silverthorne
  • September 1996 (Revised June 1997)
  • Case

QVC, Inc.

By: Jeffrey F. Rayport
Illustrates the "Service Profit Chain" in action. QVC, whose initials stand for Quality, Value,, and Convenience, demonstrates clearly how a strong customer focus can lead to establishing a strong franchise in the retail sector and a highly profitable business whose... View Details
Keywords: Customer Relationship Management; Service Delivery; Retail Industry; United States
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Rayport, Jeffrey F., and Dickson Louie. "QVC, Inc." Harvard Business School Case 897-050, September 1996. (Revised June 1997.)
  • 25 Aug 2008
  • Research & Ideas

HBS Cases: Walking Away from a $3 Billion Deal

becomes clear you can raise $4 billion for your next fund instead of the planned $1 billion. Professor of Management Practice Nabil N. El-Hage coauthored the case with HBS professor and Finance unit head Richard Ruback. "Very few... View Details
Keywords: by Julia Hanna; Financial Services
  • February 1999 (Revised November 1999)
  • Case

HealthPartners

By: Richard M.J. Bohmer and Nancy Dean Beaulieu
Presents the efforts by HealthPartners to create competition among health care providers in Minnesota on the basis of both quality and price. Also provides some insight into the strategies for changing physician behavior. View Details
Keywords: Health Care and Treatment; Service Delivery; Behavior; Competition; Health Industry; Minnesota
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Bohmer, Richard M.J., and Nancy Dean Beaulieu. "HealthPartners." Harvard Business School Case 699-131, February 1999. (Revised November 1999.)
  • 31 Jul 2007
  • First Look

First Look: July 31, 2007

Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707019 The History of Credit Agencies in the United States Harvard Business School Note 307-057 Provides a brief background... View Details
Keywords: Martha Lagace
  • 21 Jun 2011
  • First Look

First Look: June 21

Japan after World War II. Trade surpluses with the United States played a major role in propelling growth. But there were two key differences. First, the scale of Chinese currency intervention was without... View Details
Keywords: Sean Silverthorne
  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

paper. Lost customers lead to untapped dollars. A McKinsey report estimated that reducing churn could increase earnings of a typical US wireless carrier by as much as 9.9 percent. It's no surprise then that executives in both the United... View Details
Keywords: by Dina Gerdeman; Service; Service
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

perverse effect of perpetuating the problem. Drawing on a case study of a professional service firm, we develop a multilevel theory to explain why organizations are caught in this conundrum. We present data suggesting that the work-family... View Details
Keywords: Dina Gerdeman
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