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- All HBS Web
(2,345)
- People (2)
- News (492)
- Research (1,576)
- Events (8)
- Multimedia (3)
- Faculty Publications (695)
- 01 Jun 2018
- News
The Long Run
Jim Langford waits for no squirrel. On a clear January morning in Atlanta, driving with considerable speed and purpose, he barrels up the hill of the Carter Center campus in a 2012 Toyota Camry. He’s talking about poetry, which he writes... View Details
- 15 Jan 2019
- First Look
New Research and Ideas, January 15, 2019
Susanna Gallani, and Tatiana Sandino Abstract—We analyze the effects of a field experiment introducing a values-based 360-degree assessment system at an Indian retailer. The director intended to encourage store managers, rewarded based on... View Details
Keywords: Dina Gerdeman
- 01 Apr 2002
- News
Urban Evolution - HBS Research on the Inner City
inequality. We are hoping to engage more and more companies and alumni in bringing the power of the market system to the inner city." Partnering for Success A small number of key business leaders can make a big difference by leveraging... View Details
- 11 Jan 2016
- Blog Post
Meet the Business and Environment Initiative
relationships between economic systems and the natural environment, and about the structures that enable firms to act productively in this arena. It develops innovative cases, teaching notes, and other... View Details
- 07 Oct 2011
- News
Tea’s Time
landed a job at Siebel Systems out of HBS, Rawdon was well on her way to building a portfolio of professional experiences that would, she felt, improve her chances of successfully launching a business. Within a few weeks, however, she... View Details
- 01 Dec 2003
- News
Can Manufacturing Keep Its Edge?
of the NAM. More and more, businesses are providing completely assembled systems to their customers rather than individual parts, a trend confirmed by Timken. “We’ll continue to move our business out of some of the more commodity-oriented... View Details
- 06 Nov 2000
- Research & Ideas
The Determinants of Corporate Venture Capital Success
Coast operations and its West Coast computer people would severely affect the company. The focus for much of this division was PARC. In the 1970s, PARC was remarkably successful in developing ingenious products that would fundamentally... View Details
Keywords: by Paul Gompers & Josh Lerner
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
two. Though a step in the right direction, this approach suffers because the boundary between "market" and "nonmarket" is artificial and far from clear-cut. We find it more productive to focus on the key types of games... View Details
- 08 Nov 2023
- Blog Post
Zone Defense: These self-driving, AI-powered drones do recon so soldiers don’t have to
idea,’” Tseng recalls his older brother, Ryan, telling him. Ryan Tseng had already started two successful companies, and where Brandon saw a business opportunity in building AI software to operate unmanned systems for the military, Ryan... View Details
- 28 Nov 2012
- What Do You Think?
Should Pay-for-Performance Compensation be Replaced?
went even further, commenting that "When you try to institutionalize pay-for-performance you actually ruin the concept." (In fact, there is some evidence that performance pay that is not institutionalized may often be more effective than award View Details
Keywords: by James Heskett
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
Your Life. NOVEMBER 4 Rod Harl (MBA 2000), president and CEO of Alene Candles, led the pivot of his company from candlemaking to the production of Personal Protective Equipment (PPE) in response to the pandemic. Closing just before a... View Details
- May 16, 2016
- Article
Food Safety Economics: The Cost of a Sick Customer
By: Dina Gerdeman and John A. Quelch
Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.
Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Keywords: Food Safety; Organic Food; Supply Chain Management; Globalization Of Food Business; Mérieux NutriSciences: Marketing Food Safety Testing; Food Safety Modernization Act 2011; Plant-Based Agribusiness; Transition; Economic Systems; Food; Health; Supply and Industry; Logistics; Practice; Problems and Challenges; Quality; Safety; Business Strategy; Corporate Strategy; Customization and Personalization; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Mexico; North America; United States; Canada
Gerdeman, Dina, and John A. Quelch. "Food Safety Economics: The Cost of a Sick Customer." Harvard Business School Working Knowledge (May 16, 2016).
- 16 Sep 2008
- First Look
First Look: September 16, 2008
disaggregated "clusters" or "ecosystems" of firms has been widely recognized. But platforms and the systems in which they are embedded are very diverse. In particular, platforms may exist within firms as View Details
- 01 Dec 1999
- News
Covering the Issues
computer club, and the use of an interactive computer system to help place students in jobs. A 1979 article announced two new elective courses: Introduction to Computing for Managers and Management in a Computerized Environment. Personal... View Details
- Web
Print View - Course Catalog
productivity and effectiveness Have the skills to build and manage effective incentive systems, whether based on monetary compensation or based on other forms of rewards, that tap into people's underlying motivations and promote... View Details
- 01 May 2018
- First Look
First Look at New Research and Ideas, May 1, 2018
find turnover increases for the most productive workers. We detect limited effort responses and find no evidence of different effects based on workers’ expectations of fairness or future promotion. The findings suggest that adjustment... View Details
Keywords: Sean Silverthorne
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
in September, 2000. It described the enthusiasm at that time for a "New Economy," one driven by information technology and characterized by “greater growth and lower unemployment than ever before thought possible through the advances in View Details
Keywords: by James Heskett
- 24 Oct 2005
- Research & Ideas
IPR: Protecting Your Technology Transfers
The competitiveness of many multinational companies depends on their ability to transfer intellectual property and other intangible assets to their worldwide production processes. These sources of competitive advantage can be anything... View Details
Keywords: by Cynthia Churchwell
- 21 May 2008
- Research & Ideas
Going Negative in Political Advertising
For more details, see Greater Good: How Good Marketing Makes For Better Democracy by John Quelch and Katherine Jocz (Harvard Business Press 2008). Choice sells, in politics and in the supermarket. Distinct choices on the shelf attract our attention to a View Details
Keywords: by John Quelch
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
elective that looks at changes in the ways products and services -- both new and traditional -- will be bought and sold in the emerging universe of electronic commerce. Associate Professor Gary W. Loveman studies service management... View Details
Keywords: Susan Young