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  • All HBS Web  (2,345)
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  • All HBS Web  (2,345)
    • People  (2)
    • News  (492)
    • Research  (1,576)
    • Events  (8)
    • Multimedia  (3)
  • Faculty Publications  (695)
← Page 107 of 2,345 Results →
  • 01 Jun 2018
  • News

The Long Run

Jim Langford waits for no squirrel. On a clear January morning in Atlanta, driving with considerable speed and purpose, he barrels up the hill of the Carter Center campus in a 2012 Toyota Camry. He’s talking about poetry, which he writes... View Details
Keywords: Julia Hanna; photographed by Melissa Golden
  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

Susanna Gallani, and Tatiana Sandino Abstract—We analyze the effects of a field experiment introducing a values-based 360-degree assessment system at an Indian retailer. The director intended to encourage store managers, rewarded based on... View Details
Keywords: Dina Gerdeman
  • 01 Apr 2002
  • News

Urban Evolution - HBS Research on the Inner City

inequality. We are hoping to engage more and more companies and alumni in bringing the power of the market system to the inner city." Partnering for Success A small number of key business leaders can make a big difference by leveraging... View Details
Keywords: Paul Grogan; Peter Tufano; David Crockett; Diana Barrett; Real Estate
  • 11 Jan 2016
  • Blog Post

Meet the Business and Environment Initiative

relationships between economic systems and the natural environment, and about the structures that enable firms to act productively in this arena. It develops innovative cases, teaching notes, and other... View Details
  • 07 Oct 2011
  • News

Tea’s Time

landed a job at Siebel Systems out of HBS, Rawdon was well on her way to building a portfolio of professional experiences that would, she felt, improve her chances of successfully launching a business. Within a few weeks, however, she... View Details
Keywords: Clothing and Clothing Accessories Stores; Retail Trade
  • 01 Dec 2003
  • News

Can Manufacturing Keep Its Edge?

of the NAM. More and more, businesses are providing completely assembled systems to their customers rather than individual parts, a trend confirmed by Timken. “We’ll continue to move our business out of some of the more commodity-oriented... View Details
Keywords: Julia Hanna; Manufacturing
  • 06 Nov 2000
  • Research & Ideas

The Determinants of Corporate Venture Capital Success

Coast operations and its West Coast computer people would severely affect the company. The focus for much of this division was PARC. In the 1970s, PARC was remarkably successful in developing ingenious products that would fundamentally... View Details
Keywords: by Paul Gompers & Josh Lerner
  • 20 Aug 2001
  • Research & Ideas

Making an Ally of Uncle Sam

two. Though a step in the right direction, this approach suffers because the boundary between "market" and "nonmarket" is artificial and far from clear-cut. We find it more productive to focus on the key types of games... View Details
Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar
  • 08 Nov 2023
  • Blog Post

Zone Defense: These self-driving, AI-powered drones do recon so soldiers don’t have to

idea,’” Tseng recalls his older brother, Ryan, telling him. Ryan Tseng had already started two successful companies, and where Brandon saw a business opportunity in building AI software to operate unmanned systems for the military, Ryan... View Details
Keywords: Technology; Entrepreneurship
  • 28 Nov 2012
  • What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

went even further, commenting that "When you try to institutionalize pay-for-performance you actually ruin the concept." (In fact, there is some evidence that performance pay that is not institutionalized may often be more effective than award View Details
Keywords: by James Heskett
  • 12 Jul 2021
  • News

Alumni Confront the COVID-19 Crisis

Your Life. NOVEMBER 4 Rod Harl (MBA 2000), president and CEO of Alene Candles, led the pivot of his company from candlemaking to the production of Personal Protective Equipment (PPE) in response to the pandemic. Closing just before a... View Details
  • May 16, 2016
  • Article

Food Safety Economics: The Cost of a Sick Customer

By: Dina Gerdeman and John A. Quelch
Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.

Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Keywords: Food Safety; Organic Food; Supply Chain Management; Globalization Of Food Business; Mérieux NutriSciences: Marketing Food Safety Testing; Food Safety Modernization Act 2011; Plant-Based Agribusiness; Transition; Economic Systems; Food; Health; Supply and Industry; Logistics; Practice; Problems and Challenges; Quality; Safety; Business Strategy; Corporate Strategy; Customization and Personalization; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Mexico; North America; United States; Canada
Citation
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Gerdeman, Dina, and John A. Quelch. "Food Safety Economics: The Cost of a Sick Customer." Harvard Business School Working Knowledge (May 16, 2016).
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

disaggregated "clusters" or "ecosystems" of firms has been widely recognized. But platforms and the systems in which they are embedded are very diverse. In particular, platforms may exist within firms as View Details
  • 01 Dec 1999
  • News

Covering the Issues

computer club, and the use of an interactive computer system to help place students in jobs. A 1979 article announced two new elective courses: Introduction to Computing for Managers and Management in a Computerized Environment. Personal... View Details
Keywords: Susan Young, Deborah Blagg, and Garry Emmons
  • Web

Print View - Course Catalog

productivity and effectiveness Have the skills to build and manage effective incentive systems, whether based on monetary compensation or based on other forms of rewards, that tap into people's underlying motivations and promote... View Details
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

find turnover increases for the most productive workers. We detect limited effort responses and find no evidence of different effects based on workers’ expectations of fairness or future promotion. The findings suggest that adjustment... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2018
  • What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

in September, 2000. It described the enthusiasm at that time for a "New Economy," one driven by information technology and characterized by “greater growth and lower unemployment than ever before thought possible through the advances in View Details
Keywords: by James Heskett
  • 24 Oct 2005
  • Research & Ideas

IPR: Protecting Your Technology Transfers

The competitiveness of many multinational companies depends on their ability to transfer intellectual property and other intangible assets to their worldwide production processes. These sources of competitive advantage can be anything... View Details
Keywords: by Cynthia Churchwell
  • 21 May 2008
  • Research & Ideas

Going Negative in Political Advertising

For more details, see Greater Good: How Good Marketing Makes For Better Democracy by John Quelch and Katherine Jocz (Harvard Business Press 2008). Choice sells, in politics and in the supermarket. Distinct choices on the shelf attract our attention to a View Details
Keywords: by John Quelch
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

elective that looks at changes in the ways products and services -- both new and traditional -- will be bought and sold in the emerging universe of electronic commerce. Associate Professor Gary W. Loveman studies service management... View Details
Keywords: Susan Young
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