Strategy Process - Publications - Faculty & Research

17 Feb 2010
First Look

First Look: Feb. 17

on consumers knowing that firms know this. This creates a distinction between strategies of targeting and personalization. Third, the effectiveness of targeting in equilibrium may (far) exceed the information contained directly in the... View Details

Keywords: Martha Lagace

15 Mar 2021
Blog Post

Be Unapologetically Yourself: Interview with Singer-Songwriter and Banking Strategist Andrea Mendoza

date and found herself drawn back to making her own music. “I had never done it though, so I turned to my brother for help coaching me through the process of writing my own songs,” she said. While working remotely for BCG by day, Mendoza... View Details

12 Oct 2016
Research & Ideas

Break the Rules of How Business is Done

letter outlines very clearly where a new hire will sit in the organization and what their first week of work will look like. They have transformed the on-boarding process by starting with the offer letter vs. waiting for a new employee to... View Details

Keywords: by Julia B. Austin

01 Apr 1996
News

HBS Alumni Association Board of Directors: President's Report

Thorborg (12th ISMP), chair This group is in the process of analyzing the results of a survey sent to all international alumni in an effort to understand their connectedness to the School as well as their needs and expectations.... View Details

Keywords: Cathy Connett

28 May 2019
News

What I Do: Gordon Medenica (MBA 1979)

always stuck with me. But the process is extremely cumbersome—the state budget-setting exercises get down into the weeds of our operation, but they only look at the cost side, not the revenue side. So it’s a challenge. We try to stay as... View Details

Keywords: Ryan Jones; Amusement, Gambling, and Recreation Industries; Arts, Entertainment

01 Sep 2018
News

An SUV Built for African Roads—by African Workers

production facility that are different from typical original equipment manufacturers (OEMs). And the vehicle’s design allows for an efficient production process at low volumes and with manual labor. Because of these innovations, Yong says... View Details

Keywords: Amy Yee

05 Mar 2013
First Look

First Look: March 5

focuses on scaling a venture's sales process and provides a methodology for identifying core customers and some implications for governance criteria and potential product changes as well as sales management. Paper: View Details

Keywords: Sean Silverthorne

01 Aug 2012
What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

cause the lack of sufficient organic growth as opposed to the growth by mergers and acquisitions. As he put it, "Toobigs are enormously complex, with massive, self defeating strategies at war within, producing a lower return."... View Details

Keywords: by James Heskett; Manufacturing; Financial Services

21 May 2001
Research & Ideas

From Tigers to Kaleidoscopes: Thinking About Future Leadership

talent will be the decisive stroke for top leaders. In Hill's essay on "Leadership as Collective Genius" in Management 21C, she spells out what the creative process entails at the collective level, as well as ways that several company... View Details

Keywords: by Martha Lagace

12 Oct 1999
Research & Ideas

Rapid Response: Inside the Retailing Revolution

together accounted for 72 percent of total dollar volume in a hctar sample of the apparel market. But in the long run, the researchers see this as an inefficient strategy for satisfying the requirements of lean retailers. Going forward,... View Details

Keywords: by James E. Aisner; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail

October 2023 (Revised November 2023)
Case

Recycle & Re-Match: The Future of Soccer Turfs

By: George Serafeim, Lena Duchene and Carlota Moniz

By August 2023, Re-Match, an artificial turf waste-to-value company, had operations in Denmark and the Netherlands and had recycled over 160,000 tons of waste and plastic fiber. With recent capital injection from the VC firm Verdane and a dual revenue business model,... View Details

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Transforming Health Care Delivery - Course Catalog

fundamental challenge of improving clinical outcomes while controlling costs. Addressing this challenge will require dramatic improvements in the processes by which care is delivered to patients. This, in turn, will involve novel... View Details

12 Oct 1999
Research & Ideas

What It Takes: Minorities in the Executive Suite

building a network of mentors to support and advise them. To uncover the processes that promote the development and advancement of minority executives, Thomas and Gabarro embarked on a six-year study analyzing promotion data and then... View Details

Keywords: by Judith A. Ross

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Digital Exhibits | Baker Library

the stories of some of the most significant entrepreneurs of the time. The interviewees speak on a common set of themes including their development as entrepreneurs, strategies for identifying opportunity, and leadership. Agents of... View Details

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Navigating Your Worth: AI, Negotiations, and the Nature of Expertise - Course Catalog

new ventures, and investors. Students will develop their strategy through simulated negotiation exercises, experience from guest speakers, and practice in the field along-side experts. Learning Objectives: To get a sense for the... View Details

March 1997 (Revised October 2017)
Case

Hospital Equipment Corporation

By: Clayton M. Christensen and Rory McDonald

Hospital Equipment Corp. is a very successful maker of hospital beds. Due to outstanding performance in new product development, it grew to dominate its primary market and is searching for other opportunities to grow through new product development. It discovers that... View Details

Keywords: Growth and Development Strategy; Innovation and Management; Opportunities; Business Processes; Product Development; Technological Innovation; Expansion; Markets; Problems and Challenges; Medical Devices and Supplies Industry; United States

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17 Apr 2007
First Look

First Look: April 17, 2007

often for two or more years. Any debtor, no matter how small, could hold up the process at any point by issuing written complaints to the court. Fernando needed to figure out whether the company was worth saving, whether it had a business... View Details

Keywords: Martha Lagace

01 Mar 2025
News

Patch Work

question was not, ‘Have you done ?’” he recalls with a laugh. “And so we kind of figured it out.” For years, those angling to influence the legislative process were eager to have lawmakers hear directly from their constituents. But doing... View Details

Keywords: Sasha Issenberg; Illustrations by Dan Bejar

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Mental Health Awareness Month | Baker Library

Edmondson further clarifies her argument around psychological safety by stating it is: not about being nice not a personality factor not just another word for trust not about lowering performance standards Black Women & Mental Health In the United States, 17% of Black... View Details

26 Apr 2004
Research & Ideas

A Clear Eye for Innovation

The Roman god Janus had two sets of eyes—one pair focusing on what lay behind, the other on what lay ahead. General managers and corporate executives should be able to relate. They, too, must constantly look backward, attending to the products and View Details

Keywords: by Charles A. O'Reilly III & Michael L. Tushman

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