Service Models - Publications - Faculty & Research

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Dean Srikant Datar’s 2023 Commencement Remarks | About

boys and men. For Raymond McGuire , acts of courage include pursuing a career in investment banking at a time when there were no role models who looked like him, and quitting his job to run for mayor of New York City. As the prime... View Details

12 Jan 2010
First Look

First Look: Jan. 12

Zhang, Paul W. Farris, John W. Irvin, Tarun Kushwaha, Thomas J. Steenburgh, and Barton A. Weitz Publication:Journal of Interactive Marketing (forthcoming) Abstract Multichannel retailing is the set of activities involved in selling merchandise or View Details

Keywords: Martha Lagace

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Art Nature Business

innovative industry, and can also be a model for 21st-century entrepreneurs investing in new technologies and experimenting with novel ways to use natural resources. The Tudor Company Records are held in Baker Library Special Collections.... View Details

21 Sep 2009
Research & Ideas

Excessive Executive Pay: What’s the Solution?

little of corporate leaders beyond the aggressive pursuit of short-term self-interest. For two decades, this model has formed the core paradigm taught to our business school students. 'Shareholder value' was of utmost importance. Notions... View Details

Keywords: by Roger Thompson

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2023 Symposium - Race, Gender & Equity

she has had as a praxivist doing service all over the world. Rosabeth Moth Kanter Ernest L. Arbuckle Professor of Business Administration, Harvard Business School Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard... View Details

26 Sep 2017
First Look

First Look at New Research and Ideas, September 26, 2017

policymakers with information that facilitates evaluation and adjustment of patent-system performance. This article uses multiple economic models to show the likely benefits of early stage administrative review. Nonetheless, because of... View Details

Keywords: Sean Silverthorne

24 Jan 2012
First Look

First Look: Jan. 24

We drew on theories of knowledge-intensive firms, communities of practice, and professional service firms to analyze multiple cases of new practice area creation in management consulting firms. Our qualitative analysis identified four... View Details

Keywords: Sean Silverthorne

01 Jun 2020
News

Prognosis

delivery systems take advantage of new approaches for interacting with patients. Historically, telemedicine has been seen by many health care systems as a source of competition; my hope is that more systems will start to think about telemedicine as a View Details

Keywords: Jen McFarland Flint; COVID-19; Hospitals; Health, Social Assistance

03 Mar 2020
News

Can This Man Change the American Diet?

make the font, where to put the prices on the menu, and what level of descriptions we should have, whether we should have pictures on the menu or not, we’ve experimented with other aspects of the service model, how we should make the... View Details

Keywords: Agriculture

Publications