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Show Results For
- All HBS Web
(3,605)
- People (4)
- News (685)
- Research (2,284)
- Events (12)
- Multimedia (11)
- Faculty Publications (1,111)
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- 16 Jun 2014
- Research & Ideas
The Unfulfilled Promise of Educational Technology
the Public Education Leadership Project (PELP), a joint project of HBS and Harvard Graduate School of Education. He is also founder and CEO of the District Management Council, an organization that works with school districts to improve... View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call center well, effectively linking a triad of service, information... View Details
- May 2018
- Case
The Multiple Myeloma Research Foundation's Answer Fund
By: Richard G. Hamermesh and Matthew G. Preble
Keywords: Data Analytics; Customer Focus and Relationships; Customer Relationship Management; Cost vs Benefits; Investment Return; Health Care and Treatment; Innovation Leadership; Intellectual Property; Knowledge Sharing; Knowledge Dissemination; Leadership; Leading Change; Resource Allocation; Goals and Objectives; Marketing Communications; Performance; Programs; Projects; Business and Community Relations; Business and Stakeholder Relations; Networks; Partners and Partnerships; Research and Development; Genetics; Behavior; Motivation and Incentives; Social and Collaborative Networks; Nonprofit Organizations; Strategy; Health Industry; Pharmaceutical Industry; Biotechnology Industry; United States
- 16 Jul 2013
- First Look
First Look: July 16
some promising young managers to lead them; locate them safely away from the established businesses-is a recipe for failure, according to the authors. Meanwhile, CEOs spend too much time on managing today's... View Details
Keywords: Anna Secino
- 10 Jul 2000
- Research & Ideas
IT Links for Boundaryless Companies
this?" He noted three different models for developing these standards: an industry leader setting the standard, to their own benefit but for the good of the industry, as well; a more collaborative, but very slow, industry association... View Details
Keywords: by Kenneth Liss
- 09 Aug 2011
- First Look
First Look: August 9
investigate how changes in the management of the organ waiting list might impact the donation rate. We find that an organ allocation policy giving priority on waiting lists to those who previously registered as donors has a significant... View Details
Keywords: Sean Silverthorne
- December 2020 (Revised February 2021)
- Teaching Note
The Tulsa Massacre and the Call for Reparations
By: Mihir A. Desai and Suzanne Antoniou
How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government... View Details
Keywords: Cost vs Benefits; Decision Choices and Conditions; Decisions; Judgments; Race; Fairness; Moral Sensibility; Values and Beliefs; Corporate Accountability; Corporate Governance; Policy; Governing Rules, Regulations, and Reforms; Government Legislation; Government and Politics; Government Administration; Lawsuits and Litigation; Legal Liability; Leading Change; Mission and Purpose; Corporate Social Responsibility and Impact; Conflict and Resolution; Conflict Management; Loss; Motivation and Incentives; Perspective; Prejudice and Bias; Civil Society or Community; Social Issues; Welfare; Tulsa; Oklahoma; United States
- 08 Dec 2015
- First Look
December 8, 2015
Argentina and Chile over recent decades. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50182 forthcoming Management Science Creating Reciprocal Value Through Operational Transparency By: Buell, Ryan W., Tami Kim, and... View Details
Keywords: Sean Silverthorne
- 17 Apr 2007
- First Look
First Look: April 17, 2007
other's beliefs about demand. Thus, in this paper's setting, improved communication can induce alignment even if no economic incentives are changed. While consistent with the predominant view in organizational behavior (OB), this is a fundamental departure from the... View Details
Keywords: Martha Lagace
- 20 Aug 2012
- Research & Ideas
The Acquirers
Management Unit, said his research with Marc Martos-Vila (UCLA Anderson School of Management), and Jarrad Harford (University of Washington) revealed unexpected theories about when and why companies merge or acquire other firms—and how... View Details
- 11 Mar 2001
- Research & Ideas
Digital Designs on the Inner City
businesses can benefit from working for a company and observing how the company sets prices and adjusts to market changes. "One of the biggest destroyers of wealth is somebody who starts a business too soon, without the proper... View Details
Keywords: by Dina Gerdeman
- 29 Sep 2015
- Research & Ideas
Work 3.0: Redefining Jobs and Companies in the Uber Age
protect against a company’s having extensive control over its workforce without paying for employee benefits and social security taxes. Until recently, Work 2.0 worked. Now the Work 3.0 era has dawned, prompted by the rapid rise of... View Details
- 15 Jul 2015
- Research & Ideas
Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday
billion in revenue during the 24-hour sale. Another e-tailing competitor, India's Flipkart, hosted its own "Big Billion Day Sale" in October of 2014 and managed to attract 1.5 million shoppers and top $100 million in sales in... View Details
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
increasing their value. Denise Rickman grabs a magazine from the rack while in the supermarket checkout lane. Imran Jafar rides his scooter to work, enjoying the benefits of close-to-the-road transportation, exercise, and what sounds a... View Details
Keywords: by James Heskett
- 02 Jan 2001
- Research & Ideas
Can Japan Compete? [Part One]
former HBS professor who is now dean at the new Graduate School of International Corporate Strategy at Tokyo's Hitotsubashi University; and Sakakibara, a former Ministry of Trade and Industry (MITI) official with a doctorate from Harvard who is now an assistant... View Details
Keywords: by Martha Lagace & Hilah Geer
- 27 Nov 2006
- Research & Ideas
Manly Men, Oil Platforms, and Breaking Stereotypes
each of these indices of safety and performance, they were exemplars of the company's efforts to create a new kind of offshore operating environment. Our discussions with senior managers led us to believe that organizational features of... View Details
- 24 Jul 2019
- Lessons from the Classroom
Can These Business Students Motivate Londoners to Do the Right Thing?
this is relevant in many contexts. For example, suppose that you noticed that most of your employees weren’t enrolling in your company’s 401k plan. One interpretation would be that the employees have thought carefully about the decision and aren’t enrolled because they... View Details
Keywords: by Dina Gerdeman
- 13 Oct 2011
- Lessons from the Classroom
Building a Business in the Context of a Life
Devil Wears Prada, who is ambitious and gets sucked into a cutthroat job that starts to change her for the worse. "This kind of thing happens. You take a job because you want to pay back student loans and earn some management exposure,... View Details
- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
originated. “We are using data from regulators, writing studies, but seldom going back to the regulators to say, ‘This is what we learned,’” says Harvard Business School Professor Michael W. Toffel, whose research examines companies’ environmental and occupational... View Details
Keywords: by Michael Blanding
- 17 Jan 2017
- First Look
First Look at New Research: January 17
instrumented elasticity of export growth on the intensive margin with respect to the exporter's productivity growth is between 1.6 and 2.4 depending upon weighting. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52089 forthcoming Strategic View Details
Keywords: Sean Silverthorne