Managing Difficult Interactions - Publications - Faculty & Research

09 Mar 2021
News

Addressing Education Inequities Exacerbated by the Pandemic

goes to education—about $800 million. Business people are also allocating a lot of private philanthropy money. JOSEPH FULLER Professor of Management Practice and Co-chair of HBS’s Managing the Future of Work... View Details

Keywords: Jennifer Gillespie

30 Oct 2018
First Look

New Research and Ideas, October 30, 2018

in data. ML methods also address several issues raised by scholars pertinent to the norms of empirical research in the fields of strategy and management (such as “p-hacking” and confounding local effects with global effects). We provide a... View Details

Keywords: Dina Gerdeman

03 Dec 2020
Blog Post

The HBS Show Must Go On

resiliency the HBS community showed during a difficult time to be able to come together and produce something truly special. Lori Ossip Prior to HBS, Lori worked in Real Estate Investment and Asset View Details

07 May 2020
News

Ensuring Student Equity

traditional educational materials since they don’t have access to the internet or computers. Grumhaus says that while NCCP has managed to find ways to still support its constituencies, it has been difficult... View Details

Keywords: Jennifer Gillespie

20 Aug 2001
Research & Ideas

Making an Ally of Uncle Sam

useful metaphor because outcomes (market share, profits) in business are the result of interactions among the strategies of a set of players. The games businesses play involve a mix of cooperation to create value and competition and... View Details

Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar

01 Dec 1996
News

Intellectual Debate: The Business of Business

Organizations and Markets unit (see Theory and Practice for a profile of the O&M unit) quickly sparked discussion in two different areas. Noting that the unit's Coordination, Control, and the Management of Organizations (CCMO) course... View Details

14 May 2019
Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

impacting people’s behavior and underlying firm culture,” he says. Accenture rethinks its code Compliance can be difficult for employees when they are faced with a 50-page document filled with generic principles and discussions of... View Details

Keywords: by Michael Blanding

01 Jun 2020
News

All Hands on Deck

start dates delayed, and those interested in hard-hit industries like hospitality and entertainment had to broaden their searches,” explains Kristen Fitzpatrick (MBA 2003), managing director of Career and Professional Development (CPD).... View Details

Keywords: Jen Mele

01 Feb 2000
News

Short Takes

evolve along this continuum, forward or backward," he says, "is a useful strategic tool for managers who are assessing what type of relationship they're in and considering if and how they should progress to the next stage." In the first,... View Details

Keywords: Nancy O. Perry

04 Jul 2016
Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

the Organizational Behavior unit at Harvard Business School, who spent five years as a management consultant at the Boston Consulting Group (BCG) before joining the HBS faculty. “And so we have this sort of binge diet kind of process of... View Details

Keywords: by Carmen Nobel

06 Jun 2005
Research & Ideas

Don’t Listen to “Yes”

recognize that expressing dissent can be very difficult and uncomfortable for lower-level managers and employees. Therefore, leaders cannot wait for dissent to come to them; they must actively go seek it out... View Details

Keywords: by Martha Lagace

23 Aug 2019
Sharpening Your Skills

Has the Corporate Mission Just Been Disrupted?

state of failure? Michael Porter and Katherine Gehl find a rigged American political system that limits competition and works against the public interest. Green Businesses Are Incredibly Difficult to Make Profitable. Try It AnywayMaking a... View Details

Keywords: by Sean Silverthorne; Green Technology

30 Sep 2002
What Do You Think?

Are Business Schools Really Important “Crucibles of Leadership?”

difficult for a school to create the equivalent of a tough childhood, a religious revelation, or a life and death experience." Setting aside the issue, Shaun Greene even questioned the importance of crucibles of leadership, raising... View Details

Keywords: by James Heskett

Profile

Hiroshi Mikitani

startup venture is almost unheard of. Needless to say, in 1996, when Mikitani made his decision to quit IBJ and found Rakuten, his family, friends and colleagues were astonished. What would shock them far more, however, was what Mikitani View Details

15 Oct 2024
Research & Ideas

We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?

repercussions for failing to achieve a goal, such as committing to donating to a charity—perhaps even a cause the person disagrees with. “The idea is that to be self-controlled, you have to put aside activities you’d rather be doing, which can be View Details

Keywords: by Michael Blanding

09 Oct 2001
Research & Ideas

Five Questions for Paul Lawrence and Nitin Nohria

memory that the product was safe to drink. Q: What can any manager or business leader take away from reading Driven? A: All managers and business leaders need to get things done through people. It is hard to... View Details

Keywords: by Sean Silverthorne

Web

Leadership Execution and Action Planning (LEAP) - Course Catalog

particularly post-merger integration, are among the most difficult of leadership challenges business managers face in their careers. Even seasoned merger experts make catastrophic (and career-sabotaging)... View Details

01 Dec 2018
News

Alumni and Faculty Books for December 2018

(MBA 1980) Crown This book is a fresh, intimate look at a series of American Presidents who took the nation into war and mobilized the country for victory. It brings us into the room as they make the most difficult decisions that face any... View Details

01 Dec 2017
News

2017 in Education: Investing in the Next Generation of Workers

scale. Offerings such as MOOCs (massive open online courses) have wide reach but relatively low engagement, while approaches that offer faculty interaction result in high engagement but don’t scale. The answer may lie in shifting... View Details

Keywords: Amy McIntosh (MBA 1984) , associate vice chancellor for academic strategy, The City University of New York

01 Jun 2000
News

The Right Connections

backgrounds or experience levels of the top management team -- the CEO, CFO, and chief scientific officer, in particular -- aren't really the deciding factors for investment bankers," explains HBS associate professor Monica C. Higgins,... View Details

Keywords: Judith A. Ross

Publications