Publications

25 Jul 2016
Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

found six managerial barriers that hindered communication from lower levels getting to the top, among them ineffectiveness of the leadership team. “Unvarnished employee and stakeholder feedback is key in uncovering those barriers so that... View Details

Keywords: by Roberta Holland; Education

23 Mar 2023
Blog Post

Arla Foods: How Sustainable Can A Dairy Company Be?

2025 and carbon net zero by 2050. These goals have been set and communicated by Arla’s central corporate sustainability team in collaboration with sustainability experts embedded throughout other corporate functions. At every step of goal setting and strategy, Arla’s... View Details

January 2023 (Revised June 2024)
Case

Elon Musk at Tesla

By: George Serafeim and Amram Migdal

This case gives an overview of Elon Musk’s career arc through the lens of the 2003 founding of Tesla and its growth through 2022. Background information is included on Tesla’s unique strategic decisions, its operational and reputational struggles and successes, and the... View Details

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

much too modest. She is an excellent role model for how to manage our careers if we hope to move into ever more important managerial positions. From her story, we see that leadership can be an exciting but arduous journey of... View Details

Keywords: by Linda Hill

March 2021
Case

Founders Factory

By: Jeffrey F. Rayport and James Barnett

In January 2020, Founders Factory (FF) Executive Chairman Brent Hoberman and CEO Henry Lane Fox were considering FF’s expansion strategy. FF operated as a venture capital (VC) fund built around an accelerator and incubator, and organized around sectors within... View Details

01 Jun 2024
News

Leveraging Generative AI

one student’s comment that “This is going to change the way I view my entire career.” Moments of insight like this are happening now at HBS and, Weiss observes, “There’s a role for the School and its faculty to play in helping members of... View Details

Keywords: Jennifer Gillespie

Web

A Pathway to Pursue Aspirations | Social Enterprise | Harvard Business School

A Pathway to Pursue Aspirations While Mizuho Kanai (MBA 2018) was fulfilling her summer internship at NPR, her manager recommended that she read an HBS case study about how the Sesame Workshop CEO, Jeff Dunn (MBA 1981), was changing the... View Details

September 2020
Case

West Side United: Hospitals Tackle the Racial Health and Wealth Gap

By: Rosabeth Moss Kanter and Paul Stramaglia

During the COVID-19 pandemic, Dr. David Ansell, Darlene Hightower, and Ayesho Jaco, leaders of West Side United (WSU), a coalition of Chicago hospitals, community residents, banks, and small businesses conceived in 2016, reviewed progress toward WSU’s goal of ending... View Details

Keywords: COVID; COVID-19; Hospital; Coalition; Health Pandemics; Race; Health; Wealth and Poverty; Equality and Inequality; Change; Leadership; Chicago

March 2015 (Revised August 2020)
Case

Putting the Guiding Principles into Action: Human Rights at Barrick Gold (A)

By: Rebecca Henderson and Nien-he Hsieh

In 2010, Human Rights Watch, a well-regarded international NGO, approached Barrick Gold asserting that members of the company’s security force at the Porgera Gold Mine in Papua New Guinea had on multiple occasions raped women who were trespassing onto the mine’s waste... View Details

Keywords: Human Rights; Business And Society; Rights; Policy; Leading Change; Corporate Social Responsibility and Impact; Business and Government Relations

March 2011 (Revised April 2011)
Case

State Bank of India: Transforming a State Owned Giant

By: Rajiv Lal and Rachna Tahilyani

February 2011: O.P. Bhatt reflected contentedly on his five-year term as Chairman of State Bank of India (SBI), India's largest commercial bank. He had led SBI on a journey of transformation from an old, hierarchical, transaction oriented, government bank to a modern,... View Details

Keywords: Transformation; Customer Relationship Management; Commercial Banking; Leading Change; Growth and Development Strategy; Marketing; Organizational Change and Adaptation; Banking Industry; India

29 Feb 2024
Blog Post

African American Student Union Spotlight on Social Enterprise

Leadership Academy in Johannesburg, South Africa. Following this experience, I joined Deloitte as a consultant, supporting the public sector and providing pro bono services to global social enterprises through Halcyon and FINCA... View Details

Web

Request more information | HBS Courses | HBS Online

correctly. Topics of Interest Business Essentials Leadership & Management Entrepreneurship & Innovation Strategy Finance & Accounting Business in Society I am interested in the for-credit version of CORe I am interested in the for-credit... View Details

2022
Book

Win from Within: Build Organizational Culture for Competitive Advantage

By: James Heskett

There is significant evidence that an effective organizational culture provides a major competitive edge—higher levels of employee and customer engagement and loyalty translate into higher growth and profits. Many business leaders know this, yet few are doing much to... View Details

Keywords: Organizational Culture; Competitive Advantage; Organizational Change and Adaptation; Leadership

Find at Harvard

01 Dec 2022
News

Future Vision

significantly change the trajectory of their lives. I loved being part of that. You’ve talked about the pandemic as the gateway to the School’s future. What opportunities for HBS do you see ahead? I say this in the spirit of finding the... View Details

Keywords: Brian Kenny; Educational Support Services; Educational Services

01 Jun 2023
News

Cultivating Prosperity in Afghanistan

entrepreneur, advised them in his role as a Harvard i-lab mentor. “We are in debt to him because he changed the trajectory for us,” says Jung. She adds that working at the i-lab with a network of advisors, faculty, and staff was critical... View Details

Keywords: Jennifer Gillespie

August 2023
Supplement

Reimagining Hindustan Unilever (B)

By: Sunil Gupta and Rachna Tahilyani

In April 2023, as the CEO and MD of Hindustan Unilever (HUL), India’s largest fast-moving consumer goods (FMCG) firm, prepared to hand over the firm’s reins to his successor, he proudly reflected on the last decade. His quest to digitally transform HUL into an... View Details

Keywords: Experimentation; Digital Transformation; Digital Strategy; Leading Change; Organizational Change and Adaptation; Business Strategy; Marketing; Performance; Competition; E-commerce; Consumer Behavior; Transformation; Distribution; Decisions; Consumer Products Industry; Asia; India