Knowledge - Publications - Faculty & Research

18 Sep 2000
Research & Ideas

Getting It Done: Improving Nonprofit Performance

limit to the changes they could effect in the sector." To help these organizations do that, Grossman concludes his paper with recommendations centering on three areas: knowledge development and information sharing concerning performance... View Details

Keywords: by James E. Aisner

20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

a broad view of the market and may be less optimistically biased than internal management, but on the other hand, they may not have the depth of knowledge to understand the long-term view. So MacLeod's goal was clear: get IR-generated... View Details

Keywords: by Martha Lagace; Energy; Utilities

07 Feb 2005
Research & Ideas

How “Career Imprinting” Shapes Leaders

expertise-based efficacy or confidence in their knowledge of certain products), and cognition (e.g., top-line orientation). In the book, I describe and compare the career experiences of people who went to work for Baxter versus Abbott and... View Details

Keywords: by Mallory Stark

04 Jun 2018
Research & Ideas

Think of it as Professors in Cars Having Coffee

Oberholzer-Gee: “One of the fascinating things about newspaper economics is that, if you could magically jump into an all-digital future, you actually don’t need that big of an audience in order to survive.” Working Knowledge sat down... View Details

Keywords: by Sean Silverthorne; Education; Entertainment & Recreation

08 Apr 2015
What Do You Think?

Are Technology Companies Ripe for Disruption?

and improve knowledge and skills regularly ." Robert Soloman observed that the problem is not universal in that "companies that follow a lean methodology, where the initial focus is on a Minimum Viable Product (MVP) typically do... View Details

Keywords: by James Heskett; Computer; Technology

05 Nov 2012
Research & Ideas

What Wall Street Doesn’t Understand About International Trade

Cohen. The research team reasoned that firms would most likely export products and services to countries where they had strong informational ties—and that people with personal knowledge of those countries could help firms to form those... View Details

Keywords: by Carmen Nobel

27 Oct 2011
Research & Ideas

Horrible Boss Workarounds

"What's horrible is often in the eye of the beholder," she says. "There are many people who complain about their bosses without taking a look at themselves, and vice versa." Kanter recently sat down with HBS Working View Details

Keywords: by Carmen Nobel

10 Nov 2003
Research & Ideas

A Fast Start on Your New Job

about the first ninety days? Michael Watkins: Leaders, regardless of their level, are most vulnerable in their first few months in a new position. They lack detailed knowledge of the challenges they will face and what it will take to... View Details

Keywords: by Martha Lagace

07 Jul 2003
Research & Ideas

The Organizational Model for Open Source

for managers who do not have intimate knowledge of the content of their work. This emphasis on demonstration of capabilities is even more critical in the open source community. One earns the respect of peers by demonstrating skills and... View Details

Keywords: by Mallory Stark

21 Oct 2024
Research & Ideas

What Happens in Vegas Could Shape the Metaverse

invite all people to escape reality. You Might Also Like: Chance Encounters: What's at Stake in Return-to-Office Decisions (Virtual) Reality Check: How Long Before We Live in the 'Metaverse'? How Will the Metaverse Affect Productivity? Feedback or ideas to share? Email... View Details

Keywords: by Scott Nover; Computer; Information Technology

08 Jul 2024
Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

ChromeOS as the user-facing operating system.” You Might Also Like: Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money? How Humans Outshine AI in Adapting to Change Feedback or ideas... View Details

Keywords: by Ben Rand; Technology; Information Technology

14 Jan 2015
Research & Ideas

Thriving in the Turbulence of Emerging Markets

build successful businesses. The desire to capture the scale of this change is the ambitious goal of Harvard Business School's Creating Emerging Markets project, whose new website was profiled in HBS Working Knowledge last year. The... View Details

Keywords: by Geoffrey Jones; Manufacturing; Auto

01 Jul 2008
First Look

First Look: July 1, 2008

the customer knowledge gained from conducting market research at the front end of NPD affects which of these opportunities the firm should pursue. Pitfalls in analyzing the customer data are described, along with guidelines on how to... View Details

Keywords: Martha Lagace

24 May 2011
First Look

First Look: May 24

saliency of ethics and morality and leads to significant reductions in dishonesty. Download the paper: http://www.hbs.edu/research/pdf/11-117.pdf Using What We Know: Turning Organizational Knowledge into Team Performance Authors:Bradley... View Details

Keywords: Sean Silverthorne

15 Feb 2011
First Look

First Look: Feb. 15

intermediate markets. Our comparative analysis suggests that firms elect the strategy of vertically permeable boundaries when they face low transaction costs and high rates of product innovation, but at the same time believe there are View Details

Keywords: Sean Silverthorne

01 Apr 2014
Research & Ideas

When Do Alliances Make Sense?

firms have complementary knowledge. If that knowledge differential isn't present, an alliance may not make sense due to increased coordination costs. "If an alliance is so much better, why isn't everything done by alliance?"... View Details

Keywords: by Michael Blanding; Energy; Utilities

31 Oct 2004
What Do You Think?

Should the Wisdom of Crowds Influence Our Thinking About Leadership?

view that the term "crowd" might be a bit extreme in describing effective management processes. For example, John Baxter suggests that "a group of knowledgeable 'veterans' ... in conjunction with others from the external... View Details

Keywords: by James Heskett

22 Sep 2003
Research & Ideas

When Protestors Knock at Your Door

increasing focus and intensity. In many cases, they are well-informed, well-organized and extremely passionate about advancing their cause." HBS Working Knowledge asked Spar and LaMure to elaborate on their research.Churchwell: What... View Details

Keywords: by Cynthia Churchwell

23 Jul 2024
Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation? Can Insurance Technology Solve the Uninsured Driver Problem? Why Cutting Jobless Aid Isn't the Answer to Worker Shortages Feedback or ideas to share? Email the Working View Details

Keywords: by Rachel Layne; Health

22 Jul 2008
First Look

First Look: July 22, 2008

Improving Infant Mortality Rates: The Impact of Front-line Staff Collaboration on Neonatal Care (revised) Authors:Ingrid M. Nembhard, Anita L. Tucker, Richard M.J. Bohmer, Jeffrey D. Horbar, and Joseph H. Carpenter Abstract Front-line staff possess immense functional... View Details