Publications

17 Nov 2003
Research & Ideas

Lessons from a Nasty Trade Dispute

billion in sanctions.—Ed.] Q: What course of action should managers take before seeking the involvement of the government or international organizations? A: First, managers should try View Details

Keywords: by Cynthia Churchwell

27 Jan 2009
First Look

First Look: January 27, 2009

Obama versus Clinton: The YouTube Primary Harvard Business School Case 509-032 What was the role of the Internet in the contest for the Democratic presidential nomination between Senators Obama and Clinton?... View Details

Keywords: Martha Lagace

23 Feb 2023
News

In My Humble Opinion: Hometown Reboot

thing: “Sports. Pirates, Steelers, Penguins, anything black and gold. Pittsburgh just reverberates around its sports teams.” Life lesson: Learned in HBS professor Rosabeth Moss Kanter’s class. “The real engine behind being successful is figuring out how to work with... View Details

Keywords: April White

09 May 2018
Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

factories in the US,” Toffel says. Timing is everything Previous research showed that the accuracy of third-party audits is affected by factors such as the inspector’s gender and work experience. Ibáñez and... View Details

Keywords: by Carmen Nobel; Food & Beverage; Service

June 1981 (Revised May 1988)
Case

L.L. Bean, Inc.: Corporate Strategy

By: Hirotaka Takeuchi

L.L. Bean, Inc., a Maine-based manufacturer and mail-order retailer of sporting goods and apparel, has grown from $3 million in sales (1967) to over $120 million (1980). Current projections predict an annual compounded growth of 25% through 1985. Management must decide... View Details

Keywords: Globalization; Growth and Development; Growth Management; Production; Quality; Sales; Situation or Environment; Corporate Strategy; Internet and the Web; Apparel and Accessories Industry; Retail Industry

27 Jul 2015
Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

Companies change strategy, operational processes, and policies all the time, each shift creating a new group of winners and losers. When Steve Jobs became CEO of Apple for the second time, the culture... View Details

Keywords: by Roberta Holland

December 2008 (Revised June 2009)
Case

Ad Classification at Right Media

By: Benjamin Edelman

Right Media considers systems and policies to make sure that ads are only shown on web sites where they are appropriate, and vice versa. Setting standards is particularly challenging given the large and growing marketplace, the numerous participants, their diverse... View Details

Keywords: Digital Marketing; Governing Rules, Regulations, and Reforms; Policy; Market Participation; Standards; Internet and the Web

25 Nov 2014
First Look

First Look: November 25

position in Boston-area news broadcasting through its embrace of an innovative format and for affiliating with NBC. Since the early 2000s, however, other news programs had copied their format, and young audiences had begun to use the... View Details

Keywords: Carmen Nobel

July 2008 (Revised June 2011)
Case

mixi (A)

By: Mikolaj Jan Piskorski, Masaru Nomura and Kanako Miyoshi

Kasahara, the founder and CEO of mixi, the most successful Japanese on-line social network, is deciding between two strategic options: (i) B2C or (ii) C2C to leverage the power of the social network. In the B2C option, mixi would become a portal for on-line shopping... View Details

Keywords: Decision Choices and Conditions; Digital Platforms; Social and Collaborative Networks; Business Strategy; Mobile and Wireless Technology; Internet and the Web; Japan

15 Dec 2015
News

The Year in Ideas 2015

1991): to provide continuous Internet access to the planet’s unconnected billions through, in Cassidy’s words, a “complex choreography where thousands of balloons are being steered and programmed all in an... View Details

Keywords: Julia Hanna, Christine Lejeune, Dan Morrell, and April White

19 Jul 2011
First Look

First Look: July 19

China, Russia, Poland, Venezuela, Argentina, Chile, Turkey) is provided to over 650 institutional clients, including J.P. Morgan, Deutsche Morgan Grenfell, KPMG, and ING Barings. After ruling out seeking another round of VC financing, the... View Details

Keywords: Sean Silverthorne

September 2020 (Revised July 2022)
Case

Tulsa Remote: Moving Talent to Middle America

By: Prithwiraj (Raj) Choudhury, Emma Salomon and Brittany Logan

Tulsa Remote sought to attract a diverse group of remote workers to the city of Tulsa, Oklahoma—and was willing to put its money where its mouth was, offering $10,000 and a range of wraparound services for its program participants. After a successful pilot year, which... View Details

Keywords: Remote Work; Relocation; COVID-19 Pandemic; Community; Employment; Internet and the Web; Geographic Location; Programs; Employees; Diversity; Recruitment; Oklahoma; Tulsa

12 Jun 2014
News

The First Five Years: Minal Mehta (MBA 2011)

work with agencies to execute marketing campaigns, with BollyX, I find myself doing everything from social media posts, website copywriting, event planning, and cold calling, to strategic planning and project managing. Without a huge... View Details

Keywords: fitness; Arts, Entertainment

25 Oct 2024
Blog Post

Harvard Business School Announces Latest RISE Fellows

As part of the Harvard Business School (HBS) Advancing Racial Equity action plan, 26 students from the MBA Classes of 2025 and 2026 have been named recipients of a Recognizing... View Details

07 Jul 2003
Research & Ideas

The Organizational Model for Open Source

received a grant from the Mellon Foundation to further their work for educational environments. I doubt that nonprofit foundations will define the future of software development, but all evidence would indicate that they will continue to... View Details

Keywords: by Mallory Stark

06 Mar 2006
What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

Summing Up The jury is in. Nearly all respondents to this month's column would advise U.S. firms such as Yahoo, Google, Cisco, and Microsoft to continue to operate in China despite the government's possible use of their content or... View Details

Keywords: by James Heskett; Technology

2009
Working Paper

Why Do Intermediaries Divert Search? - Companion Paper

By: Andrei Hagiu and Bruno Jullien

This companion paper contains several extensions of the model presented in our main paper - Hagiu and Jullien (2009). View Details

Keywords: Market Intermediation; Search; Two Sided Markets; Platform Design; Demand and Consumers; Motivation and Incentives; Internet and the Web; Digital Platforms; Distribution Channels; Business Strategy; Retail Industry