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  • All HBS Web  (7,061)
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    • News  (1,987)
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  • April 2021 (Revised June 2021)
  • Case

IBM: Design Thinking

By: Srikant M. Datar, Amram Migdal and Paul Hamilton
This case describes the 2012-2020 effort at IBM to implement design thinking throughout the company and hire thousands of designers to serve on every product team alongside technical engineers and developers and product managers. IBM’s design transformation is told... View Details
Keywords: Business Ventures; Business Divisions; Business Units; Business Organization; Change; Change Management; Transformation; Competency and Skills; Talent and Talent Management; Design; Human Resources; Recruitment; Selection and Staffing; Innovation and Invention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Jobs and Positions; Job Design and Levels; Leading Change; Management; Business or Company Management; Goals and Objectives; Management Practices and Processes; Operations; Product; Product Design; Product Development; Organizations; Business Processes; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Strategy; Adaptation; Adoption; Technological Innovation; Information Infrastructure; Information Technology; Technology Industry; Information Technology Industry; United States
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Datar, Srikant M., Amram Migdal, and Paul Hamilton. "IBM: Design Thinking." Harvard Business School Case 121-007, April 2021. (Revised June 2021.)
  • 05 Jul 2016
  • First Look

July 5, 2016

Influencing Human Behavior By: Reddy, Sheila M., Jensen Montambault, Yuta J. Masuda, Ayelet Gneezy, Elizabeth Keenan, William Butler, Jonathan R. Fisher, and Stanley T. Asah Abstract—Behavioral sciences can advance conservation by... View Details
Keywords: Sean Silverthorne
  • May 2009 (Revised August 2010)
  • Case

The Jenner Situation

By: Richard G. Hamermesh, Andy Whittemore and Eliot Sherman
Dr. Bill Lemont is the new chief medical officer of a large academic medical center. During his first week on the job he has become aware of the abusive behavior and temper outbursts of a prominent orthopedic surgeon. How Dr. Lemont handles the situation will be... View Details
Keywords: Interpersonal Communication; Employee Relationship Management; Managerial Roles; Behavior; Conflict Management; Health Industry
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Hamermesh, Richard G., Andy Whittemore, and Eliot Sherman. "The Jenner Situation." Harvard Business School Case 809-070, May 2009. (Revised August 2010.)
  • 22 Apr 2022
  • Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

Employers looking to fill critical job vacancies may want to turn to a largely untapped pool of willing workers: people with criminal records. Employers are often wary of hiring workers with past convictions, leading to double-digit unemployment rates for formerly... View Details
Keywords: by Jay Fitzgerald
  • 27 Sep 2021
  • Research & Ideas

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

Organizations and Human Resources at Université du Québec à Montréal; and Wharton doctoral candidate Serenity Lee. "Sharing information about one’s personal lifestyle and beliefs online with the wrong colleague may expose employees to... View Details
Keywords: by Rachel Kim Raczka
  • June 2013
  • Case

Ron Ventura at Mitchell Memorial Hospital

By: Frank V. Cespedes and Heide Abelli
Mitchell Memorial Hospital is a 750-bed regional academic medical center in Ohio. Andy Prescott, Chief of the Cardiovascular Center, is reviewing the performance evaluations of his star vascular surgeon Ron Ventura. The evaluations, the result of a 360-degree... View Details
Keywords: Performance Expectations; Conflict Management; Behavior; Groups and Teams; Organizational Culture; Resignation and Termination; Health Care and Treatment; Performance Evaluation; Health Industry; Ohio
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Cespedes, Frank V., and Heide Abelli. "Ron Ventura at Mitchell Memorial Hospital." Harvard Business School Brief Case 913-572, June 2013.
  • June 2012
  • Article

Leadership Is a Conversation

By: Boris Groysberg and Michael Slind
Globalization and new technologies have sharply reduced the efficacy of command-and-control management and its accompanying forms of corporate communication. In the course of a recent research project, the authors concluded that by talking with employees, rather than... View Details
Keywords: Employees; Management Style; Interpersonal Communication; Leadership; Cooperation; Partners and Partnerships
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Groysberg, Boris, and Michael Slind. "Leadership Is a Conversation." Harvard Business Review 90, no. 6 (June 2012).
  • 04 Nov 2010
  • What Do You Think?

Why Do We Chase Stars?

Summing Up Three themes appear to characterize many of the responses to this month's column: (1) leadership talent is portable, (2) the reasons that we chase stars are traceable to human nature, and (3) women have qualities that explain... View Details
Keywords: by Jim Heskett
  • 15 Aug 2022
  • Book

University of the Future: Finding the Next World Leaders in Higher Ed

at least from its public institutions, China has shown an unmatched ambition to build more of the best, ‘world-class’ universities than anyone else. To this effort it has mobilized both state and private resources, and it has at hand more of the best View Details
Keywords: by Dina Gerdeman; Education
  • 31 Jul 2023
  • News

Striving for Imperfection

beginning of the book is this idea that more new information has been created since 2010 than in all of previous human history, which is staggering to think about. And you write that even though we’re awash in all of this information,... View Details
Keywords: Management of Companies and Enterprises; Management
  • 24 Aug 2012
  • Working Paper Summaries

Equalizing Outcomes vs. Equalizing Opportunities: Optimal Taxation when Children’s Abilities Depend on Parents’ Resources

Keywords: by Alexander Gelber & Matthew Weinzierl
  • 11 Feb 2015
  • HBS Seminar

EVENT POSTPONED - Ohad Barzilay, Tel Aviv University

  • 03 Apr 2025
  • HBS Seminar

Ziad Obermeyer, UC Berkeley School of Public Health

  • 14 Nov 2018
  • HBS Seminar

Lindsey Cameron, University of Michigan Ross School of Business

  • August 1975 (Revised July 1983)
  • Case

Lincoln Electric Co.

By: Norman A. Berg
Covers the strategy and management practices of the world's largest manufacturer of welding equipment. Discusses the compensation system and company culture, and the leadership style of management. View Details
Keywords: Construction; Compensation and Benefits; Leadership Style; Business or Company Management; Organizational Culture; Business Strategy; Manufacturing Industry
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Berg, Norman A. "Lincoln Electric Co." Harvard Business School Case 376-028, August 1975. (Revised July 1983.)
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

resource-based view and identification of core competencies are effective frameworks for strategy formulation. If the company has a great human capital base, with skilled, experienced, and highly motivated employees, then striving to... View Details
Keywords: by Martha Lagace

    Dorothy A. Leonard

    Dorothy Leonard*, the William J. Abernathy Professor of Business Administration Emerita, joined the Harvard faculty in 1983 after teaching for three years at the Sloan School of Management, Massachusetts Institute of Technology. She has taught MBA courses in... View Details

    Keywords: computer; consulting; education industry; electronics; federal government; high technology; information technology industry; software; venture capital industry
    • May 1992 (Revised June 1993)
    • Case

    Jan Carlzon: CEO at SAS (A)

    By: Christopher A. Bartlett
    Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's development as a manager, it focuses on the way in which he developed, then communicated a clear and motivating... View Details
    Keywords: Communication; Financial Crisis; Employee Relationship Management; Knowledge; Leadership Development; Crisis Management; Motivation and Incentives; Business Strategy; Aerospace Industry
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    Bartlett, Christopher A. "Jan Carlzon: CEO at SAS (A)." Harvard Business School Case 392-149, May 1992. (Revised June 1993.)
    • 19 Nov 2010
    • Working Paper Summaries

    Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans

    Keywords: by Doug J. Chung, Thomas Steenburgh & K. Sudhir
    • October 2003
    • Case

    Henry Tam and the MGI Team

    By: Jeffrey T. Polzer, Ingrid Vargas and Hillary Anger Elfenbein
    Within a short time frame, seven diverse team members assemble to write a business plan for a new company and struggle to define their roles, make decisions together, and resolve conflict. Henry Tam, a second-year Harvard MBA student, who joins an aspiring start-up... View Details
    Keywords: Interpersonal Communication; Business Plan; Groups and Teams; Decision Making; Jobs and Positions; Leadership Style; Human Resources; Management Teams; Conflict and Resolution; Diversity
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    Polzer, Jeffrey T., Ingrid Vargas, and Hillary Anger Elfenbein. "Henry Tam and the MGI Team." Harvard Business School Case 404-068, October 2003.
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