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  • March 2022 (Revised March 2024)
  • Case

DaVita Responds to COVID

By: Susanna Gallani and David Lane
Early in August 2021, DaVita CEO Javier Rodriguez was assessing the ongoing impact of the COVID-19 pandemic on his firm, which provided life-sustaining kidney dialysis to roughly 240,000 people. Effective infection control practices and information sharing had ensured... View Details
Keywords: COVID-19 Pandemic; Change Management; Communication; Talent and Talent Management; Fairness; Values and Beliefs; Corporate Accountability; Health Care and Treatment; Health Pandemics; Human Resources; Employee Relationship Management; Retention; Wages; Working Conditions; Leadership Style; Crisis Management; Organizational Culture; Health Industry; United States
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  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

"dashboard," and the Performance Manager. Provides students with an opportunity to identify key design principles for health care information systems, and to discuss the unique implementation... View Details
Keywords: Martha Lagace
  • 10 Oct 2000
  • Research & Ideas

Cross-Sector Collaboration: Lessons from the International Trachoma Initiative

The aim, write the authors, is "to deepen our understanding of the process of cross-sector collaboration in the public health arena and the factors contributing to effective partnering." They begin with brief descriptions of... View Details
Keywords: by Diana Barrett, James Austin & Sheila McCarthy
  • May 1983
  • Article

Curative Factors in Group Psychotherapy: A Review of the Recent Literature

By: Timothy Butler and Adelaide Fuhriman
Keywords: Health Care and Treatment; Information; Groups and Teams
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  • 14 Jan 2015
  • Research & Ideas

Thriving in the Turbulence of Emerging Markets

business in India during the decades of the 1970s and 1980s. Bajaj Auto, the leading two-wheeler manufacturer in India, for a long period could do little to fight a slow-moving bureaucracy in a highly regulated country deeply suspicious... View Details
Keywords: by Geoffrey Jones; Manufacturing; Auto
  • 23 Dec 2014
  • First Look

First Look: December 23

with pediatric hospitals in Temple, San Antonio, and Mexico City, and how to structure these partnerships was under active discussion. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/714507-PDF-ENG Harvard Business School Case 514-122 Note on Mobile View Details
Keywords: Carmen Nobel
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

School Case 317-073 Prevent Senior: A New Paradigm for Growth in the Health Care Sector? No abstract available. Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/317073 Harvard Business School Case... View Details
Keywords: Dina Gerdeman
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

June 2012 working paper, Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program. Tucker is an associate professor in the Technology and Operations Management unit, and the Marvin Bower Fellow at HBS. Singer is an assistant... View Details
Keywords: by Paul Guttry
  • 23 Mar 2010
  • First Look

First Look: March 23

Publications "From Visible Harm to Relative Risk: Centralization and Fragmentation of Pharmacovigilance Author: Arthur A. Daemmrich Publication: Chap. 13 in The Fragmentation of U.S. Health Care, Oxford University Press, 2010... View Details
Keywords: Martha Lagace
  • 15 Dec 2015
  • First Look

December 15, 2015

as opposed to an agency cost. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50200 October 19, 2015 Harvard Business Review Getting Bundled Payments Right in Health Care By: Kaplan, Robert... View Details
Keywords: Carmen Nobel
  • August 2013 (Revised October 2013)
  • Case

MedImmune Ventures

By: Richard G. Hamermesh and David Lane
Ron Laufer is the new Senior Managing Director of MedImmune Ventures, the corporate venture capital arm of AstraZeneca, a leading pharmaceuticals firm. Laufer has to decide whether to pursue a high-potential, but very risky, early-stage investment. The decision Laufer... View Details
Keywords: MedImmune; MedImmune Ventures; AstraZeneca; NeuProtect; Corporate Venturing; Biotechnology; Venture Investing; Venture Capital; Health Care and Treatment; Pharmaceutical Industry; Financial Services Industry; Biotechnology Industry; United States; Australia; Europe; London
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  • December 2005 (Revised April 2010)
  • Teaching Note

Leerink Swann & Co.: Creating Competitive Advantage (TN)

By: Boris Groysberg and Andrew N. McLean
Keywords: Health Care and Treatment; Capital Markets; Banking Industry
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  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

Implementing Patient-Focused Care (A) (Abridged) Harvard Business School Case 608-070 Reading Rehab Hospital has experimented with a popular concept in health care—patient-focused care—intended to increase... View Details
Keywords: Martha Lagace
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

The widespread use of pricing algorithms is reshaping the nature of competition in online markets and potentially driving up the prices of retail goods, according to recent research. These automated, price-adjusting software programs may also be catching the eye of... View Details
Keywords: by Kristen Senz; Retail
  • 01 Oct 2008
  • Research & Ideas

How Much Time Should CEOs Devote to Customers?

business and the company's strategy. In a service business like Tesco's, the health of the brand depends heavily on the quality of the millions of daily transactions between shoppers and staff. Motivating the front-line personnel is... View Details
Keywords: by John Quelch
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

Bowes adapted its approach to employee health amid rising health care costs, shifting employer attitudes towards health benefits and a rapidly... View Details
Keywords: Martha Lagace
  • March 1990 (Revised March 1992)
  • Case

New York Against AIDS (A): The Saatchi & Saatchi Compton Advertising Campaign

By: V. Kasturi Rangan and Sohel Karim
Describes the background leading to the development of an advertising campaign to help prevention of AIDS in New York City. The three television networks, however, for various reasons reject the campaign, to the dismay of Saatchi & Saatchi executives. View Details
Keywords: Advertising Campaigns; Growth and Development; Health Care and Treatment; Marketing Communications; Failure; Advertising Industry; New York (city, NY)
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  • 09 Sep 2009
  • First Look

First Look: September 9

communication and engagement practices, can encourage frontline workers to conduct problem solving. We test our hypotheses in the health care context, in which the use of incident reporting systems to... View Details
Keywords: Martha Lagace
  • 26 Aug 2008
  • First Look

First Look: August 26, 2008

b01/en/common/item_detail.jhtml?id=208126 Patient Flow at Meldon Hospital (B) Harvard Business School Supplement 608-172 This case is an e-mail that follows up on the original case, which describes a day at Meldon Hospital when the Medical Intensive View Details
Keywords: Sean Silverthorne
  • 01 Dec 2011
  • What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

rigidity, unthinking application of age-old rules (vs.) careful reflective thought on matters that need intelligent application of criteria." Just how to promote slow thinking where it is appropriate stimulated an interesting and... View Details
Keywords: by James Heskett

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