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Show Results For
- All HBS Web
(2,971)
- People (3)
- News (470)
- Research (2,155)
- Events (24)
- Multimedia (16)
- Faculty Publications (1,525)
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
survival of only the most productive domestic firms. We investigate the roles of the two different mechanisms in determining the aggregate productivity gains by exploring their distinct predictions on the distributions of domestic firms:... View Details
Keywords: Sean Silverthorne
- 15 Jan 2013
- First Look
First Look: January 15
circumscribe citizen-employees, and they engage in production and trade. But individual corporations are no longer adequate to serve as the primary unit of analysis. Over the years, systems of distributed innovation-so-called business... View Details
Keywords: Sean Silverthorne
- March 2014
- Teaching Note
Oral Rehydration Therapy
By: Nava Ashraf and Natalie Kindred
This Teaching Note accompanies the case "Oral Rehydration Therapy" (911-035). The case highlights the puzzlingly high rate of diarrhea-related child mortality in developing countries despite the existence of a simple, effective treatment: oral rehydration therapy... View Details
- October 2003 (Revised January 2005)
- Case
Shared Decision Making
By: Richard M.J. Bohmer, Karen Sepucha and Laura Feldman
The Foundation for Informed Medical Decision-Making has created an interactive videodisc system that provides patients with customized support regarding medical treatment or screening decisions when they face a choice between two equally effective courses of action.... View Details
Keywords: Decision Choices and Conditions; Borrowing and Debt; Health Care and Treatment; Innovation Strategy; Technological Innovation; Product Marketing; Distribution Channels; Production; Partners and Partnerships; Research and Development; Information Technology
Bohmer, Richard M.J., Karen Sepucha, and Laura Feldman. "Shared Decision Making." Harvard Business School Case 604-001, October 2003. (Revised January 2005.)
- November 2011
- Case
Comfort Class Transport: Does Customer Service Need an Overhaul?
By: Michael J Roberts and Paul E. Morrison
The general manager of a chauffeured limousine transport company is concerned about underperformance at the company's customer service call center. The eight-person call center handles almost all customer interaction including discussing company services with... View Details
Keywords: Capacity Utilization; Supply ＆ Demand; Operations Management; Customer Service; Management; Demand and Consumers; Service Operations; Order Taking and Fulfillment; Performance Capacity; Customer Satisfaction; Transportation Industry
Roberts, Michael J., and Paul E. Morrison. "Comfort Class Transport: Does Customer Service Need an Overhaul?" Harvard Business School Brief Case 114-374, November 2011.
- 21 Apr 2003
- Research & Ideas
Will American Brands Be a Casualty of War?
talented managers around the world will want to work for them. Fewer distributors will feel obliged to stock them. And new products that have been accustomed to gaining distribution on the back of their companies' global brands will find... View Details
Keywords: by Sean Silverthorne
- Web
Buy Now, Pay Later: Credit and Information Technology
enormous handwritten ledgers kept at the firm’s New York headquarters. The information in these ledgers was condensed into a “Reference Book” that was printed and distributed regularly; full information would be available to subscribers... View Details
- Web
1.2 MBA Honor Code | MBA
use of notes includes: Distribution or use of notes by students other than as the basis for their own small-group discussion. Sharing or receiving notes or write-ups from students who have participated in the relevant class discussion... View Details
- 01 Feb 1997
- News
Merton Discusses Risk Management at Dean's Seminar
increases - instead, the institution will bear the risk. Corporations are also using contract technologies for strategic purposes. To illustrate, Merton cited a hypothetical example of a company with widespread crude-oil reserves and a major View Details
Keywords: Elizabeth McNair
- 01 Feb 2001
- News
New Fitzhugh Professorship Celebrated
position by establishing the black community as a lucrative mass market and by developing the concept of targeted marketing in corporate America. Known throughout his life as a gifted mentor, Fitzhugh continued his practice of helping others during his years at Pepsi.... View Details
- November 2010 (Revised February 2013)
- Supplement
Energy Security in Europe (B): The Southern Corridor
By: Rawi E. Abdelal and Sogomon Tarontsi
Nabucco natural gas pipeline, initiated by a group of European energy companies, was intended to connect the broad gas-rich region of the Middle East and Central Asia to Europe for the first time, which would diversify supply sources. At the same time, an... View Details
Keywords: Non-Renewable Energy; Governing Rules, Regulations, and Reforms; Policy; Distribution; Business and Government Relations; Conflict and Resolution; Energy Industry; Russia; European Union
Abdelal, Rawi E., and Sogomon Tarontsi. "Energy Security in Europe (B): The Southern Corridor." Harvard Business School Supplement 711-033, November 2010. (Revised February 2013.)
- 01 Dec 2004
- News
Wyss Gift Supports HBS Doctoral Programs
the development, production, and distribution of orthopedic instruments and implants. Involved in a number of HBS initiatives in the past, Wyss has facilitated the development of environmental management cases for the MBA Program and... View Details
- 01 Feb 2001
- News
Drilling Down
The news last October of Chevron's proposed acquisition of Texaco for $36 billion in stock was hardly surprising to industry analysts. The planned merger — which would streamline projects and save some $1.2 billion annually — was considered the most logical path for... View Details
- 27 Apr 2022
- News
Following the Flow of Aid
and areas in Africa—some of which were already experiencing devastating drought and food insecurity—also rely on crops to flow from Russia and Ukraine. As the world's attention is understandably focused on Europe, people in Africa are experiencing the consequences of... View Details
- 05 Dec 2013
- What Do You Think?
Is Walmart Defying Economic Gravity?
two seconds added up the savings delivered to Walmart's customers over the company's lifetime. How you feel about Walmart's future may depend on how you feel about its policies and business model. Clearly, leadership has chosen to View Details
- 19 Sep 2012
- News
On a Sound Track
Zurich and secured European distribution rights for our products, set up a joint venture with a partner in Mexico to build our brand there, and purchased Astro Gaming, a California-based gaming accessories company. Our office in southern... View Details
- 01 Jun 2015
- News
Screen Grab
passionate about you,” said creator Jill Soloway, herself the daughter of a transgender father, adding Amazon “has been wonderful.” That moment, transformative in more ways than one, follows in the wake of numerous successes represented by shows View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment
- Profile
Omowale Casselle
distribution platform, in high traffic retail locations, that will help consumers trial, discover, and ultimately make more informed choices about their most important purchase decisions in health, wellness, beauty, and household—and now... View Details
- Web
VBHCD Initiative - Institute For Strategy And Competitiveness
distribute the costs of ancillary, indirect, and support departments, including Radiology and Billing. VBHCD Project Sites The VBHCD model is being implemented around the globe. VBHCD project sites include: American Society of... View Details
- 01 Jun 2001
- News
Group Therapy: The Role of Business Groups in Emerging Economies
nation’s infrastructure. They boost entrepreneurship by supplying seed capital for budding entrepreneurs, providing a range of support activities, and assisting in the distribution and marketing of goods and services. And if an... View Details