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  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

but an insufficient grasp of the details, and CMOs (chief marketing officers) often view go-to-market decisions as being tactical. What passes for channel strategy often rests with sales divisions, but their... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

mainstream (i.e., not SRI funds) investment organizations, we provide insights into why and how investors use reported environmental, social, and governance (ESG) information. The primary reason survey... View Details
Keywords: Sean Silverthorne
  • 23 Apr 2001
  • Research & Ideas

The Gulf: It’s a Family Affair

A: Make sure that the family is open to really including the non-family managers in important management decisions. Quite often in the family they get together on Sunday afternoon for dinner and make important View Details
Keywords: by Wendy Guild & Andrea Schulman
  • 20 Jan 2017
  • Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

the organization for which that person is responsible. Government leaders make choices affected by laws and the founding documents of a nation; judges issue decisions anchored... View Details
Keywords: by Christina Pazzanese
  • April 2009
  • Teaching Note

First National Bank's Golden Opportunity (TN)

By: Shawn A. Cole
Teaching Note for [208072]. View Details
Keywords: Saving; Product; Interest Rates; Personal Finance; Cost vs Benefits; Risk and Uncertainty; Investment; Problems and Challenges; Demand and Consumers; Product Launch; Banks and Banking; Banking Industry; South Africa
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Cole, Shawn A. "First National Bank's Golden Opportunity (TN)." Harvard Business School Teaching Note 209-123, April 2009.
  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

services. Health plans will eliminate their restrictive networks, allowing members to choose in a competitive (and regional or even national) marketplace the providers that offer the best value for their condition. Plans will help patients make the best View Details
Keywords: by Michael E. Porter; Health
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

punctuated by bursts of progress until an agreement is reached or breakdown occurs. Decision makers make hard choices (such as to make an unfavorable concession) only when they lack more attractive... View Details
Keywords: by Michael Watkins
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

disciplined firms are at the market and segment levels if the same focus and precision don't exist in customer choice as well," Narayandas points out. In the second phase,... View Details
Keywords: by Peter K. Jacobs
  • 23 Jul 2001
  • Research & Ideas

How Relationships are Building Biotech

personal work satisfaction, the decision to change careers, professional advancement, and the like. All are valid areas for study because they help employers figure out how to best select, train, View Details
Keywords: by Martha Lagace & Mallory Stark
  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

the role of organization in regard to a business unit's success, or in the choice of which structure to use, is intertwined with a large number of other important factors. These include the strategy of the business, the quality of its... View Details
Keywords: by Robert Simons
  • 09 Mar 2016
  • Lessons from the Classroom

In This Classroom, Beer Can Improve Your Grade

two-and-a-half-day simulation puts students in charge of a brewery for 7 fictitious financial quarters. Working in four- to five-person teams, players make decisions on everything for running their business: types of ingredients to use,... View Details
Keywords: by Roberta Holland; Education; Food & Beverage
  • 06 Mar 2006
  • What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

in the name of profits, and forcing a society in need of one's services to alter its views regarding privacy. To this list one might also add the reduced cost of dealing with protests and bad press resulting... View Details
Keywords: by James Heskett; Technology
  • 15 Sep 2003
  • Research & Ideas

The Lessons of New-Market Disruption

test systems. HP experienced both a financial loss and a morale loss, while Teradyne capitalized on an opportunity and preempted a market migration away from its products. Ultimately, financial expectations... View Details
Keywords: by Clark Gilbert; Technology
  • 06 Sep 2017
  • What Do You Think?

Summing Up: What Are the Limits of CEO Activism?

CEOs face difficult choices when deciding to speak out under the company's brand. Credit:  fizkes Summing Up: Should Boards Specify Limits on CEO Activism? Opinions about suitable CEO activism—taking public positions View Details
Keywords: by James Heskett
  • 25 Aug 2003
  • Research & Ideas

Studying Japan from the Inside

deep financial distress and had no choice but seek a foreign partner. Ghosn, who had never worked in Japan but had extensive experiences in other parts of the world, motivated the middle management at Nissan... View Details
Keywords: by Cynthia Churchwell
  • 18 Sep 2013
  • Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

Many institutions promote and even mandate moral behavior and values among their members, but how they do it differs greatly. Some organizations such as religious groups may proscribe very specifically what... View Details
Keywords: by Sean Silverthorne; Education
  • 02 May 2016
  • Research & Ideas

Why People Don’t Vote--and How a Good Ground Game Helps

Democracy has a dirty little secret. Despite the fever pitch over presidential primaries this year, the truth is there are few people actually voting. Before the most recent round of voting, only some 11 percent of eligible Democrats voted in the primaries, View Details
Keywords: by Michael Blanding; Communications; Public Relations
  • 16 Sep 2015
  • Research & Ideas

Can Applied Economics Save Homeless Puppies?

matching system for New England, correcting public school choice programs in New York and Boston, and tackling markets for new medical residents, economists, View Details
Keywords: by Carmen Nobel; Retail
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