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  • All HBS Web  (2,490)
    • People  (2)
    • News  (547)
    • Research  (1,701)
    • Events  (3)
    • Multimedia  (9)
  • Faculty Publications  (947)
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  • 18 May 2010
  • First Look

First Look: May 18

role of the American Economic Association (AEA) in the market and focuses in particular on two mechanisms adopted in recent years at the suggestion of our committee. First, job market applicants now have a signaling service to send an... View Details
Keywords: Martha Lagace
  • 13 Mar 2014
  • Research & Ideas

Can We Get To Where We Need To Go?

first time a wide range of top industry CEOs, government leaders, and customers of transportation services, was designed to help provide that purpose by assessing the state of the industry, identifying innovations both in technology and... View Details
Keywords: by Dina Gerdeman; Transportation; Air Transportation; Auto
  • Web

Demo Day | New Venture Competition

providers. Furca Amna Hashmi (MBA 2025) Furca is a simple referral management platform for dental service organizations. Furca provides one workflow for all their referrals with minimal staff training and practice onboarding to boost... View Details
  • Web

Past Projects | Social Enterprise | Harvard Business School

have workers who can do the job openings at a time when millions of Americans are looking for work That's inexcusable." 2 Eureka Ed, Inc. focuses on closing the gap in American STEM (science, technology, engineering, and math) education. Our View Details
  • 01 Sep 2011
  • News

Coming Full Circle

Image by John Weber Related Links Featured research: "Think Customers Hate Waiting? Not so Fast..." Read Director John Korn's blog Did you know? HBS alumni include... As an assistant professor at Columbia Business School, Modupe Akinola... View Details
Keywords: Julia Hanna; Educational Services; Educational Services
  • 31 Aug 2010
  • First Look

First Look: August 31

interpersonal team diversity. Using detailed project—and individual-level data from an Indian software services firm, we find that the interaction of task change with intrapersonal diversity is related to improved project performance,... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2018
  • News

Case Study: A Good Fit

employer would be interested. —Harry McCracken (AMP 114, 1994) A highly competitive market with one-year sales cycles on the one hand; a pilot customer in a less-competitive niche with a massive opportunity to create value for insurers on... View Details
Keywords: Jen McFarland Flint
  • 24 Sep 2021
  • Blog Post

Alumni Spotlight: Career Advice from Alums Working in Climate

into catalyzing and scaling sustainable solutions. Moreover, the nature of environmental challenges requires problem solving that is no longer strictly in a public or private domain, which makes public service and nonprofits a really... View Details
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

growing rapidly in importance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52240 forthcoming Management Science Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R.... View Details
Keywords: Sean Silverthorne
  • 04 Sep 2019
  • News

Advancing Diagnostics that Can Save Lives

facilities detect and control outbreaks of health care–associated infections. Lee notes that services like epiXact are not DZD’s primary objective, but they are critical to “developing customer instincts and... View Details
Keywords: Susan Young
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

Forecasting Author:Walter A. Friedman Abstract The Harvard Economic Service pioneered in the business of economic forecasting by publishing a quarterly journal on economic statistics and, starting in 1922, a weekly letter on economic... View Details
Keywords: Martha Lagace
  • 01 Mar 2015
  • News

We Have Liftoff

phone, see your bill, and pay in seconds with SplitNGo. No app required. When your workday ends: When it finally gets slow at our pilot restaurant, and we get to head home after busing tables and talking to customers all night. Your... View Details
Keywords: Dan Morrell; Rental and Leasing Services; Rental and Leasing Services
  • 20 Feb 2007
  • First Look

First Look: February 20, 2007

in Executive Education in Business Marketing Author:Das Narayandas Periodical:Journal of Business-to-Business Marketing 14, no. 1 (2007) Abstract Business marketers in the 21st century are grappling with the harsh, tough demands of a consolidated View Details
Keywords: Martha Lagace
  • 20 Dec 2016
  • First Look

December 20, 2016

managers a way to illustrate the cause-effect relationship between company goals and the overall business strategy. Using an internal value chain model, we discuss how the balanced scorecard can support and enable customer management,... View Details
Keywords: Carmen Nobel
  • 01 Apr 2014
  • First Look

First Look: April 1

914-014 Ford Asia Pacific & Africa: The E-coating Facility Decision in Gujarat, India (A) In April 2013, Ford Asia Pacific & Africa (FAPA) was examining its options for e-coating service metal parts for the Ford View Details
Keywords: Sean Silverthorne
  • 22 Jul 2002
  • Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

applications was provided by interservice competition in the U.S. military after World War II. In this period, American military leaders found themselves debating the arrangements that would best protect legitimate competition between military View Details
Keywords: by Pankaj Ghemawat
  • 09 May 2005
  • Research & Ideas

Hold or Fold? Sizing Up Business Risk

brought in. You are now seeing budgets and deadlines being hit, and customer feedback is more enthusiastic. The kinds of results you want—financial returns—haven't changed. The next round of financing is coming up and you have been asked... View Details
Keywords: by Eileen C. Shapiro & Howard H. Stevenson
  • 05 Apr 2022
  • Blog Post

The HBS New Venture Competition Turns 25: Celebrating A Quarter Century of Innovation and Entrepreneurship

for the $10,000 Tough Technology Prize (pdf). “Entrepreneurship is an integral component of the HBS experience, as it gives students and alumni a chance to create a product or service that can effect real change,” said HBS Dean Srikant... View Details
  • 01 Jun 2014
  • News

Case Study: A Souped-Up Strategy

the model before tackling the more competitive cities that the traveler-oriented services are blanketing. Testing a few big markets periodically will help confirm whether the return is greater by sticking to small and medium in the near... View Details
  • 06 Aug 2014
  • Research & Ideas

Climbing Down from the Ivory Tower

police to protect the citizens. Olstrom dubbed the phenomenon "co-production." Since then, it has become common for organizations to treat consumers as production partners. Many high-tech firms hire existing customers to beta-test early... View Details
Keywords: by Carmen Nobel; Education; Health
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