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10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

group life." Moreover, she sang the virtues of difference and conflict in organizational life. In the 1920s she was encouraging leaders to replace bureaucracy with empowered group networks with a common purpose. [ ] Now, with the... View Details

Keywords: by Martha Lagace; Education

16 Apr 2018
Research & Ideas

Can Consumers Be Saved From Their Misguided Decisions?

deductible or copay—work in the first place. For health insurance consumers, it could be wise to ask: Do I actually understand what a provider network is? What are my assumptions going into the problem? Why am I making the choice the way... View Details

Keywords: by Rachel Layne; Consulting; Retail

10 Dec 2014
Working Paper Summaries

Multi-sided Platforms

Keywords: by Andrei Hagiu & Julian Wright; Technology

December 2020
Case

XP: Dual Track Financing Alternatives

By: Marco Di Maggio, Pedro Levindo and Carla Larangeira

XP, an investment platform, was on the verge of defining whether to do an IPO or selling off a majority stake to Itaú Unibanco, Brazil´s largest financial conglomerate. Under the leadership of Guilherme Benchimol, XP´s co-founder and CEO, XP had risen to become the... View Details

Keywords: Financing Decisions; Expansion; Decision Choices and Conditions; Latin America; Brazil

February 2009 (Revised July 2012)
Case

Jieliang Phone Home! (A)

By: Willy Shih, Ethan Bernstein and Nina Bilimoria

At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have... View Details

Keywords: Compensation and Benefits; Job Design and Levels; Business Processes; Behavior; Motivation and Incentives; Manufacturing Industry; China

Research Summary

Overview

By: Eva Ascarza

Professor Ascarza’s research primarily focuses on providing researchers and marketers a better understanding of how to manage customer retention so as to reduce churn and increase firm’s profitability. She addresses these issues by building empirical models of customer... View Details

April 2018 (Revised July 2018)
Case

Maersk: Betting on Blockchain

By: Rajiv Lal and Scott Johnson

In March 2018, international shipping giant Maersk is getting ready to debut a trade digitization platform. Maersk hopes the platform will help streamline global trade since shipping goods internationally is an extraordinarily complicated and inefficient process.... View Details

Keywords: Maersk; IBM; Blockchain; Shipping; Shipping Line; Trade; Bitcoin; Digitization; Container Shipping; Joint Ventures; Ship Transportation; Transportation Networks; Digital Platforms; Information Technology; Technology Adoption; Applications and Software; Shipping Industry; Technology Industry

03 May 2023
Blog Post

Five Ways to Build Community at HBS

you can build a remarkable network here. Although the roughly 92 section mates are key to the experience, the ~1000 classmates in total offer a wider range of affinity groups and interests for you to explore. Taking the time to widen your... View Details

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Online Entrepreneurship & Innovation Courses | HBS Online

worldview. Social Join a global community of business professionals. Learn from and network with peers before, during, and after your course. Ask questions, collaborate, give feedback, and share experiences and expertise across industries... View Details

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Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015) - Recruiting

How do you create healthcare systems that work? Those are really hard things to do that no one has figured out yet. So, I felt like if I could contribute to figuring it out, even as a part of the solution, I would have more personal fulfillment.” Building a View Details

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Leadership Transitions | Baker Library | Bloomberg Center | Harvard Business School

an increasingly vulnerable position. Large bonuses given to employees who achieved high returns (with no consequences if the firm did poorly) also contributed to a culture of rewarding risk. In the early 2000s, Lehman Brothers established employee View Details

January 2010 (Revised April 2011)
Case

Google Inc.

By: Benjamin Edelman and Thomas R. Eisenmann

Describes Google's history, business model, governance structure, corporate culture, and processes for managing innovation. Reviews Google's recent strategic initiatives and the threats they pose to Yahoo, Microsoft, and others. Asks what Google should do next. One... View Details

Keywords: Digital Marketing; Business Model; Growth and Development Strategy; Network Effects; Mission and Purpose; Expansion; Internet and the Web; Information Technology Industry