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All HBS Web
(3,103)
- People (2)
- News (475)
- Research (2,249)
- Events (8)
- Multimedia (29)
- Faculty Publications (1,814)
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- 12 Oct 1999
- Research & Ideas
Media Metamorphosis: Advertising in the Technology Age
horizontal integration," Silk explains. To better understand the dynamics that mold the media industry from within, Silk and his coauthors adapted the "five forces" model of competitiveness developed by HBS professor...
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- 13 Aug 2024
- Op-Ed
Can AI Save Physicians from Burnout?
Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters How Humans Outshine AI in Adapting to Change Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge Feedback or ideas to share? Email the...
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- 24 Jan 2012
- First Look
First Look: Jan. 24
firms, is to adapt appropriately to market and institutional demands. Central to this challenge are decisions about how best to organize the expertise they marshal to compete. Expertise is organized at two levels: at a micro level through...
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Keywords:
Sean Silverthorne
- March–April 2021
- Article
Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others.
By: Gerald C. Kane and Lynn Wu
Organizations have long sought to improve employee performance by managing knowledge more effectively. In this paper, we test whether the adoption of digital tools for expertise search and access within an organization, often referred to as a support to an...
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Keywords:
Digital Tools;
Social Media;
Social Networks;
Transactive Memory Systems;
Augmented Intelligence;
Artificial Intelligence;
Social and Collaborative Networks;
Gender;
Equality and Inequality;
Technology Adoption;
Knowledge Management;
Performance Improvement;
Power and Influence;
Organizational Change and Adaptation
Kane, Gerald C., and Lynn Wu. "Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others." Organization Science 32, no. 2 (March–April 2021): 273–292.
- February 2019
- Supplement
KITEA: Democratizing Furniture in Morocco (PowerPoint supplement)
This PowerPoint accompanies the KITEA cases and the associated teaching note. The KITEA series of cases (A-F) details how the Moroccan furniture company KITEA prepared for the entry of IKEA into the Moroccan market and describes the outcome of that entry.
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Keywords:
KITEA;
IKEA;
Furniture;
Furniture Industry;
Entry Strategy;
Responding To Entry;
Localization;
Competitive Interaction;
Private Sector;
For-Profit Firms;
Business Model;
Business Strategy;
Strategic Planning;
Competitive Strategy;
Competitive Advantage;
Adaptation;
Corporate Strategy;
Retail Industry;
Africa;
North Africa;
Morocco
- October 2015
- Supplement
The National Geographic Society (B)
By: David A. Garvin
This case was written as an update to the case "The National Geographic Society," HBS No. 311-002, published in 2011. The (B) case describes the 2015 creation of National Geographic Partners, a for-profit joint venture between the National Geographic Society and 21st...
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Keywords:
Business Model;
Information Publishing;
Leadership Style;
Leading Change;
Growth and Development Strategy;
Managerial Roles;
Organizational Change and Adaptation;
Organizational Culture;
Organizational Structure;
Internet;
Publishing Industry;
Media and Broadcasting Industry
Garvin, David A. "The National Geographic Society (B) ." Harvard Business School Supplement 316-084, October 2015.
- November 2012
- Case
Teaming at GE Aviation
Describes the challenges and successes encountered by GE's Aviation business in implementing a teaming work structure and culture in plants across its supply chain. GE Aviation leadership had seen dramatic gains in productivity, quality, and worker satisfaction in...
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Keywords:
Organizational Behavior;
Aviation And Aerospace;
Capacity Management;
Competitiveness;
Corporate Culture;
Corporate Structure;
Labor Relations;
Manufacturing;
Production Planning;
General Electric;
Teaming;
Managing Change;
Transformation;
Labor Unions;
Organizational Change and Adaptation;
Organizational Culture;
Organizational Structure;
Performance Productivity;
Leading Change;
Management Style;
Job Design and Levels;
Aerospace Industry;
Manufacturing Industry;
United States
Khurana, Rakesh, Jeffrey Polzer, Willy Shih, and Eric Baldwin. "Teaming at GE Aviation." Harvard Business School Case 413-074, November 2012.
- November 2009 (Revised June 2012)
- Supplement
Crisis and Reform in Japan's Banking System (B)
By: Thierry Porte, Rawi E. Abdelal, Laura Alfaro and Jonathan Schlefer
In 1997, amidst Japan's ongoing financial problems, Prime Minister Ryutaro Hashimoto sought to restructure the financial sector to make it more transparent and globally competitive. He hoped that this effort, dubbed the "Big Bang" after the British financial...
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Keywords:
History;
Adaptation;
Policy;
Globalized Markets and Industries;
Financial Crisis;
Business and Government Relations;
Macroeconomics;
Restructuring;
Global Strategy;
Banks and Banking;
Banking Industry;
Japan
Porte, Thierry, Rawi E. Abdelal, Laura Alfaro, and Jonathan Schlefer. "Crisis and Reform in Japan's Banking System (B)." Harvard Business School Supplement 710-037, November 2009. (Revised June 2012.)
- March 2008 (Revised March 2009)
- Case
The Home Depot, Inc.
For its first 20 years, Home Depot was known for its entrepreneurial spirit and focus on customer service. Merchandising, purchasing, and store operations were all decentralized. When the company hit $45 billion in sales, many believed that a more disciplined approach...
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Keywords:
Customer Focus and Relationships;
Profit;
Leading Change;
Six Sigma;
Service Operations;
Business Processes;
Organizational Change and Adaptation;
Organizational Culture;
Retail Industry
Ton, Zeynep, and Catherine Ross. "The Home Depot, Inc." Harvard Business School Case 608-093, March 2008. (Revised March 2009.)
- December 2004 (Revised October 2005)
- Case
Innovation Corrupted: The Rise and Fall of Enron (A)
Presents a brief historical overview of Enron's rise, its strategic successes and failures, the evolution of its business model, and the organizational processes relied upon by Enron's management to drive and monitor the business. A rewritten version of an earlier...
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Keywords:
Adaptation;
Success;
Business Model;
Business History;
Growth Management;
Governance Controls;
Innovation and Management;
Failure;
Business Processes;
Energy Industry;
United States
Salter, Malcolm S. "Innovation Corrupted: The Rise and Fall of Enron (A)." Harvard Business School Case 905-048, December 2004. (Revised October 2005.)
- April 1996 (Revised June 2001)
- Case
Partners HealthCare System, Inc. (B): Cardiac Care Improvement
By: Gary P. Pisano and Maryam Golnaraghi
Explores the challenges confronting the CEO at the Brigham and Women's Hospital in the wake of radical changes in the health care environment. As pressures have risen for cost containment in health care, the hospital has embarked on a series of reengineering efforts to...
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Keywords:
Consolidation;
Health Care and Treatment;
Mergers and Acquisitions;
Organizational Change and Adaptation;
Change Management;
Management Teams;
Operations;
Innovation and Invention;
Cost Management;
Health Industry;
Massachusetts
Pisano, Gary P., and Maryam Golnaraghi. "Partners HealthCare System, Inc. (B): Cardiac Care Improvement." Harvard Business School Case 696-063, April 1996. (Revised June 2001.)
- 15 Oct 2012
- Research & Ideas
Why Business IT Innovation is so Difficult
Harvard Business School professor Kristina Steffenson McElheran studies the effect of information technology on business process innovation. It's a topic, she is sometimes told, that is, well, less than exciting. "I've had people say to me that studying IT use is like...
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Keywords:
by Maggie Starvish
- March 2019
- Teaching Note
KITEA (A)—(F)
By: Ramon Casadesus-Masanell and Karen Elterman
This Teaching Note accompanies the KITEA series of cases, which details how the Moroccan furniture company KITEA prepared for the entry of IKEA into the Moroccan market and describes the outcome of that entry.
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- January 2010 (Revised April 2010)
- Case
Credit Suisse Group: Managing Equity Research as a Business
By: Boris Groysberg, Paul M. Healy and Sarah Abbott
In 2003, in the midst of industry turmoil and company-specific challenges, Stefano Natella was named Global Head of Equity Research at Credit Suisse. Over a six-year period, Natella implemented and refined a new methodology for valuing equity research analysts, both...
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Keywords:
Business Model;
Change Management;
Customer Satisfaction;
Compensation and Benefits;
Selection and Staffing;
Balanced Scorecard;
Organizational Change and Adaptation;
Financial Services Industry
Groysberg, Boris, Paul M. Healy, and Sarah Abbott. "Credit Suisse Group: Managing Equity Research as a Business." Harvard Business School Case 410-073, January 2010. (Revised April 2010.)
- January 1998 (Revised February 1998)
- Case
Sideco Americana S.A. (A)
By: Lynn S. Paine and Harold F. Hogan Jr
This case focuses on a decision the Sideco management team faces when customers of its newly acquired and privatized water and sewer company neglect to pay its bills. Describes the effort to transform an old-style Argentine construction and engineering company into a...
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Keywords:
Organizational Change and Adaptation;
Organizational Culture;
Organizational Structure;
Corporate Social Responsibility and Impact;
Business and Government Relations;
Transformation;
Business or Company Management;
Values and Beliefs;
Argentina
Paine, Lynn S., and Harold F. Hogan Jr. "Sideco Americana S.A. (A)." Harvard Business School Case 398-081, January 1998. (Revised February 1998.)
- June 1995
- Case
Northern Telecom and Netas (B): Transferring Technology to Central Asia
By: Rosabeth M. Kanter, Kalman D. Applbaum and Pamela A. Yatsko
In the early 1990s, the Turkish telecommunications firm, Netas, established joint ventures in Azerbaijan and Kazakhstan as miniature replications of Netas's own experience on the receiving end of technology transfer with Netas's 51% owner, Northern Telecom. This case...
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Keywords:
Joint Ventures;
Mobile and Wireless Technology;
Change Management;
Transition;
Developing Countries and Economies;
Organizational Change and Adaptation;
Learning;
Technology Adoption;
Telecommunications Industry;
Turkey;
Kazakhstan;
Azerbaijan
Kanter, Rosabeth M., Kalman D. Applbaum, and Pamela A. Yatsko. "Northern Telecom and Netas (B): Transferring Technology to Central Asia." Harvard Business School Case 395-088, June 1995.
- April 2022
- Case
Gender Equality in Business: 100 Years of Progress?
By: Boris Groysberg and Colleen Ammerman
"Gender Equality in Business: 100 Years of Progress?" traces the history of women in management from the early 20th to early 21st century through analysis of Harvard Business Review's coverage of women and gender. The case identifies six distinct phases in the...
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Keywords:
History;
Business History;
Gender;
Management;
Employees;
Leadership;
Organizational Change and Adaptation;
Work-Life Balance;
Prejudice and Bias;
Social Issues;
Diversity;
Equity;
United States
Groysberg, Boris, and Colleen Ammerman. "Gender Equality in Business: 100 Years of Progress?" Harvard Business School Case 422-066, April 2022.
- February 2010
- Supplement
Organization and Strategy at Millennium (B)
By: Julie M. Wulf and Scott Waggoner
This case examines Millennium's strategic and organizational responses to the rapid evolution of the biopharmaceutical industry. In the early 2000s, as Millennium's competitive advantage in early-stage research slipped away and its losses mounted, founder CEO Mark...
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Keywords:
Leading Change;
Transformation;
Decision Choices and Conditions;
Crisis Management;
Competitive Advantage;
Commercialization;
Selection and Staffing;
Product Development;
Organizational Change and Adaptation;
Pharmaceutical Industry
Wulf, Julie M., and Scott Waggoner. "Organization and Strategy at Millennium (B)." Harvard Business School Supplement 710-418, February 2010.
- February 1996 (Revised November 1996)
- Case
Wainwright Industries (A): Beyond the Baldrige
By: Rosabeth M. Kanter and Norman Klein
Traces the growth of Wainwright, a small automotive supply company, focusing on its commitment to quality in 1981 and the evolution of its quality culture. Breakthrough programs that stress "trust and belief" in the workforce and commitment to customers result in...
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Keywords:
Quality;
Customer Satisfaction;
Customer Relationship Management;
Ethics;
Business or Company Management;
Standards;
Machinery and Machining;
Organizational Change and Adaptation;
Organizational Culture;
Auto Industry;
Missouri
Kanter, Rosabeth M., and Norman Klein. "Wainwright Industries (A): Beyond the Baldrige." Harvard Business School Case 396-219, February 1996. (Revised November 1996.)
- 03 Jul 2012
- First Look
First Look: July 3
and Michael Slind show how trusted and effective leaders are adapting the principles of face-to-face conversation in order to pursue a new form of organizational conversation. They explore the promise of conversation-powered...
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Keywords:
Sean Silverthorne