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Show Results For
-
All HBS Web
(3,027)
- People (2)
- News (475)
- Research (2,261)
- Events (8)
- Multimedia (29)
- Faculty Publications (1,814)
- December 1986 (Revised February 1993)
- Case
Scandinavian Airlines System
Discusses the fostering of entrepreneurship and innovation in the large corporation. It traces the development and history of Scandinavian Airlines System (SAS) from 1946 to the present with particular emphasis on the leadership of Jan Carlzon, CEO from 1981 to the...
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Keywords:
Organizational Change and Adaptation;
Leading Change;
Innovation and Management;
Corporate Entrepreneurship;
Organizational Culture;
Air Transportation Industry;
Scandinavia
Kao, John J. "Scandinavian Airlines System." Harvard Business School Case 487-041, December 1986. (Revised February 1993.)
- 01 Dec 2017
- News
2017 in Education: Investing in the Next Generation of Workers
Business needs to care about the performance of students in the public education system, from preschool through college. It is the primary source of future employees for every business. It’s also where the vast majority of teachers of their future employees will come...
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- 23 Apr 2016
- News
Tipping His Cap to Open Source
As COO at Delta Airlines, Jim Whitehurst (MBA 1994) helped bring the legacy carrier back from the brink of bankruptcy in 2006 while fending off a takeover bid by US Airways. That feat accomplished, he moved on to lead Red Hat, which builds open-source software products...
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- 15 May 2017
- Working Paper Summaries
Flexing the Frame: TMT Framing and the Adoption of Non-Incremental Innovations in Incumbent Firms
- September 2019 (Revised September 2020)
- Case
SOFWERX: Innovation at U.S. Special Operations Command (Abridged)
By: Herman Leonard, Mitch Weiss, Jin Hyun Paik and Kerry Herman
James "Hondo" Geurts, the Acquisition Executive for U.S. Special Operations Command was in the middle of his Senate confirmation hearing in 2017 to become Assistant Secretary of the Navy for Research, Development and Acquisition. Overseeing acquisitions in one of the...
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Keywords:
Open Innovation;
Crowdsourcing;
Prototyping;
Navy;
Entrepreneurship;
Public Equity;
Innovation and Invention;
Innovation Leadership;
Acquisition;
Organizational Change and Adaptation;
Public Administration Industry;
United States
Leonard, Herman, Mitch Weiss, Jin Hyun Paik, and Kerry Herman. "SOFWERX: Innovation at U.S. Special Operations Command (Abridged)." Harvard Business School Case 820-047, September 2019. (Revised September 2020.)
- 9 May 2013
- Conference Presentation
Weaving Sustainability into the Organization’s Fabric: A Framework for Organizational Renewal
By: Luciana Silvestri and Ranjay Gulati
Keywords:
Sustainability;
Sustainability Management;
Organizational Identity;
Organizational Change and Adaptation;
Mission and Purpose;
Management;
Strategy;
Organizational Design;
Alliances;
Environmental Sustainability
Silvestri, Luciana, and Ranjay Gulati. "Weaving Sustainability into the Organization’s Fabric: A Framework for Organizational Renewal." Paper presented at the Change and Sustainability Conference, Harvard Business School, Boston, MA, May 9, 2013.
- August 2006 (Revised September 2007)
- Supplement
Istituto Clinico Humanitas (C): Pronto Soccorso
By: Richard M.J. Bohmer
Follows on from the cases Istituto Clinico Humanitas (A) and (B). Describes the design and running of the new Humanitas Emergency Department. Istituto Clinico Humanitas has developed a very efficient operating system for dealing with elective (largely surgical)...
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Keywords:
Health Care and Treatment;
Organizational Change and Adaptation;
Service Operations;
Service Delivery;
Customer Focus and Relationships;
Health Industry;
Italy
Bohmer, Richard M.J. "Istituto Clinico Humanitas (C): Pronto Soccorso." Harvard Business School Supplement 607-022, August 2006. (Revised September 2007.)
- 01 Sep 2017
- News
Inbox: From Das’s Desk
When most MBA students attend HBS, there is a general feeling that the contract they sign is to spend 18 months getting world-class exposure to cases and principles of business and management and then leave with a license to practice business, including the tools and...
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- 01 Apr 1998
- News
World Class Learning
instructor." Skills related to reading, writing, listening, and speaking at HBS are just as important as becoming proficient in English, says Light. She also believes that issues of adaptation involve the whole person. "It's too easy to...
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Keywords:
Eileen K. McCluskey
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
concerned about cash, and employees worry about their jobs. But a downturn is no time to stop spending on marketing. The key, says professor John Quelch, is to understand how the needs of your customers and partners change, and adapt your...
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Keywords:
by Sean Silverthorne
- November 1994 (Revised December 1995)
- Case
Scripps Research Institute, The: November 1993 (Abridged)
By: Josh Lerner
In November 1993, Dr. Richard Lerner, president of the Scripps Research Institute, faces the challenge of maintaining his organization's financial and scientific vitality. A proposed cooperative venture with Sandoz has attracted considerable criticism. Meanwhile, a new...
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Keywords:
Joint Ventures;
Financing and Loans;
Policy;
Management;
Organizational Change and Adaptation;
Problems and Challenges;
Research;
Nonprofit Organizations
Lerner, Josh. "Scripps Research Institute, The: November 1993 (Abridged)." Harvard Business School Case 295-068, November 1994. (Revised December 1995.)
- September 2016 (Revised May 2018)
- Case
Zurich Insurance: Talent Pipeline
By: Boris Groysberg and Katherine Connolly
Zurich Insurance was undergoing organizational change after implementing five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and talent pipeline. The case “Zurich Insurance: Fostering Key People...
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Keywords:
Managing Change;
Leadership;
Organizational Behavior;
Succession;
Organizational Culture;
Organizational Change and Adaptation;
Leading Change;
Leadership Development;
Human Capital;
Human Resources;
Insurance;
Management Succession;
Insurance Industry
Groysberg, Boris, and Katherine Connolly. "Zurich Insurance: Talent Pipeline." Harvard Business School Case 417-040, September 2016. (Revised May 2018.)
- September 2011 (Revised October 2014)
- Case
Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (A)
By: Michael Tushman and David Kiron
In 2005, Ganesh Natarajan, CEO of Zensar, a Pune, India-based software company, and his senior management team are considering consolidating staff and resources at the firms. Natarajan proposes an additional, possible controversial business unit to the proposed new...
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Keywords:
Change Management;
Technological Innovation;
Leading Change;
Product Launch;
Organizational Change and Adaptation;
Organizational Structure;
Information Technology Industry
Tushman, Michael, and David Kiron. "Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (A)." Harvard Business School Case 412-036, September 2011. (Revised October 2014.)
- July – August 2011
- Article
Evolve (Again)
Frenzy over social networks and interactive media can produce equally overhyped predictions that everything will change, not to mention money-losing investments in silly ventures. Separating enduring strategic lessons from the hype can help avoid a new crash. Hint: the...
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Keywords:
Business Startups;
Venture Capital;
Investment;
Technological Innovation;
Organizational Change and Adaptation;
Partners and Partnerships
Kanter, Rosabeth M. "Evolve (Again)." Harvard Business Review 89, nos. 7-8 (July–August 2011): 36.
- April 2010
- Case
METRO Cash & Carry in China, 2010
By: Tarun Khanna and David Lane
International wholesaler METRO Cash & Carry in 2010 had little choice but to expand swiftly in Asia to facilitate growth beyond its increasingly mature markets in Western Europe. China was of particular note to MCC, but the company had broken even there only in 2008...
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- October 2005 (Revised December 2006)
- Case
Bennie Wiley at The Partnership, Inc.
Benaree Wiley, an African American, female HBS graduate (class of 1972), was appointed CEO and president in 1991 of The Partnership, a Boston-based nonprofit dedicated to developing leadership potential in professionals of color and in increasing their representation...
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Keywords:
Organizational Change and Adaptation;
Mission and Purpose;
Leading Change;
Nonprofit Organizations;
Leadership Style;
Growth and Development Strategy;
Service Industry;
Boston
Roberts, Laura Morgan, and Victoria Winston. "Bennie Wiley at The Partnership, Inc." Harvard Business School Case 406-012, October 2005. (Revised December 2006.)
- April 2003
- Case
IBM Canada: Global Services (C)
By: Michael L. Tushman, David Kiron and Wendy Smith
Supplements the (A) case.
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Keywords:
Leading Change;
Technological Innovation;
Organizational Change and Adaptation;
Change Management;
Management Teams;
Information Technology;
Organizational Structure;
Information Technology Industry;
Canada
Tushman, Michael L., David Kiron, and Wendy Smith. "IBM Canada: Global Services (C)." Harvard Business School Case 403-079, April 2003.
- May 2002
- Case
Mellon Investor Services
By: Thomas J. DeLong
James Aramanda, head of Mellon Investor Services, must decide how to change the focus of his business. He works with consultants to create a change strategy to enhance a business that is already doing well. Will he be able to interest his professionals in changing the...
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Keywords:
Organizational Change and Adaptation;
Change Management;
Innovation Leadership;
Growth and Development Strategy;
Business Strategy;
Management Teams;
Financial Services Industry;
Insurance Industry;
United States
DeLong, Thomas J. "Mellon Investor Services." Harvard Business School Case 402-036, May 2002.
- December 1999
- Case
Sun Microsystems, Inc. (A6): Enterprise 250: Mark Canepa on the Newcomer as Change Agent
By: Rosabeth M. Kanter and Jane Roessner
Coming to Sun Microsystems after 20 years with Hewlett-Packard (HP), Mark Canepa brought a highly organized leadership style more characteristic of HP than Sun. His goal was to use the development of a new workstation product to build a disciplined, process-oriented,...
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- March 1998 (Revised July 1998)
- Case
United Way Community Services
Describes in detail the fund development and distribution system of United Way Community Services. A key question is how to measure the outcome/impact of the work done by the agencies that receive United Way funding. A follow-on question is how to reinvent the...
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Keywords:
Capital;
Management Systems;
Measurement and Metrics;
Distribution Channels;
Organizational Change and Adaptation;
Outcome or Result;
Nonprofit Organizations
Rangan, V. Kasturi. "United Way Community Services." Harvard Business School Case 598-138, March 1998. (Revised July 1998.)