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Show Results For
- All HBS Web
(5,143)
- People (23)
- News (1,821)
- Research (2,346)
- Events (8)
- Multimedia (6)
- Faculty Publications (1,223)
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- 16 Jul 2013
- First Look
First Look: July 16
managing strategic, intangible services in the context of Terrapin's more concrete focus historically. A serendipitous discovery leads the founders to consider how the firm could systematize its process... View Details
Keywords: Anna Secino
- 06 May 2015
- What Do You Think?
Are You Ready for Personalized Predictive Analytics?
such as the new iWatch, and I'm offered a service that will alert my doctor of any health abnormalities via the device , I'm going to agree to that. My health will win out over privacy in that case." We have learned to live with and... View Details
Keywords: by James Heskett
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
Medicare cannot directly monitor HAI rates and instead relies on providers accurately self-reporting HAIs in claims to correctly assess penalties. Consequently, the incentives for providers to improve service quality may disappear if... View Details
Keywords: Sean Silverthorne
- 24 Aug 2016
- Research & Ideas
Can Obamacare Be Saved?
providers to improve services to Americans. Source: gpointstudio In 2015, there was an average of 6.9 plans to choose from in each state. This fell to 6.5 in 2016, and even before Aetna's decision, the Kaiser Family Foundation projected... View Details
- 28 Jan 2013
- Research & Ideas
Helping Yelp Create More Accurate Reviews
ratings to convey information of product or service quality. But don't expect Yelp to change its review system any time soon. "I've talked to Yelp and other review companies," Luca says. "Yelp isn't necessarily interested in changing the... View Details
- 26 Mar 2012
- Research & Ideas
What Neuroscience Tells Us About Consumer Desire
outcome, even though that was the effect you wanted in a Western market. On the other hand, a sense of peace might be misconstrued as a failure." Valid Concerns For businesses looking to enlist the services of a neuromarketing... View Details
- 19 Mar 2019
- First Look
New Research and Ideas, March 19, 2019
Accounting Review Rethinking Measurement of Pay Disparity and Its Relation to Firm Performance By: Rouen, Ethan Abstract—I develop measures of firm-level pay disparity and examine their relation to firm... View Details
Keywords: Dina Gerdeman
- 15 Oct 2001
- Research & Ideas
Rethinking E-Leadership
Chuang, CEO of Aquent, an employment services company headquartered in Boston. In roughly half of the new initiatives Aquent has invested in over the last few years, Chuang estimates, "we have gotten too excited about a new product... View Details
Keywords: by Melissa Raffoni
- 09 Jan 2006
- Research & Ideas
What Really Drives Your Strategy?
Gilbert Gilbert: The same problem exists today. We have just talked to a large financial services firm that has spent millions of dollars building a formal resource allocation system, yet all their efforts... View Details
Keywords: by Martha Lagace
- 07 Feb 2017
- First Look
First Look at New Research: February 7
Reinsurance developed at the fringe of financial services and, for most of its existence, was largely unnoticed outside the expert community. However more recently public and professional sensitivity towards... View Details
Keywords: Sean Silverthorne
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
Amit Seru Abstract—We examine whether firms have an informational advantage in selecting arbitrators in consumer arbitration as well as the impact of the arbitrator selection process on outcomes. We collect data containing roughly 9,000... View Details
Keywords: Dina Gerdeman
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
political affiliations, so it can provoke both negative and positive responses. Nevertheless, in the age of Twitter, silence on an issue can be conspicuous—and consequential. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53647 Come Together: View Details
Keywords: Sean Silverthorne
- 11 Dec 2012
- First Look
First Look: Dec. 11
mergers of good and bad banks and equity injections. We apply the framework to European banks vulnerable to sovereign risk in 2010 and 2011. Download the paper: http://www.nber.org/papers/w18537 Boardroom Centrality and Firm Performance... View Details
Keywords: Sean Silverthorne
- 02 Aug 2004
- Research & Ideas
Health Care Research and Prospects
As is clear to anyone who pays medical insurance premiums or has undergone any kind of medical procedure, the business of health care is an expensive one. The technology is expensive. The research is expensive. The services are expensive.... View Details
- 06 Oct 2003
- What Do You Think?
Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?
profitability. There are at least two antidotes to this scenario. One involves serial acquisitions. But research has suggested that most acquisitions destroy value. This helps explain why the stock of acquiring firms is often discounted... View Details
Keywords: by James Heskett
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
of companies that are helping create the conditions for the industry’s growth by amassing knowledge about best practices, influencing the development of regulations, exploring new uses for drones, developing a professional workforce, and... View Details
Keywords: Dina Gerdeman
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
variety of new goods and services being brought to market. Most consumers in the 1980s had not even heard of e-mail or cappuccinos. Yet in less than a decade, millions of people not only became familiar with these and other novel... View Details
Keywords: by Jim Aisner
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
short-term debt financing, an attractive source of funding in good times but an accelerant of financial crises when things go bad. And we're getting closer to adopting a "resolution regime" that could enable regulators to wind down a financial View Details
- 04 Sep 2007
- Research & Ideas
Jumpstarting Innovation: Using Disruption to Your Advantage
executive programs on jumpstarting innovation that I chair for executives in large firms and owners of small to midsize businesses are all oversubscribed. This interest in innovation is confirmed by an IBM study in 2006 that asked over... View Details
Keywords: by Lynda M. Applegate
- 15 May 2012
- First Look
First Look: May 15
company whose management engaged in a massive accounting fraud. ChuoAoyama was PwC's Japanese affiliate and one of Japan's largest audit firms. In May 2006, the Japanese Financial Services Agency (FSA) suspended ChuoAoyama for two months... View Details
Keywords: Carmen Nobel