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Show Results For
- All HBS Web
(4,750)
- People (10)
- News (525)
- Research (3,760)
- Events (9)
- Multimedia (10)
- Faculty Publications (2,973)
- April 2009
- Case
Merck: Managing Vioxx (A)
By: Robert L. Simons, Kathryn Rosenberg and Natalie Kindred
This two-class case series allows students to stand in the shoes of CEO Ray Gilmartin during the unfolding stages of a reputational crisis. Merck's mission statement claims to "put patients first," but the company is widely criticized for putting profit before patient... View Details
Keywords: Ethics; Crisis Management; Reputation; Decision Choices and Conditions; Customers; Business or Company Management; Cost vs Benefits; Corporate Accountability; Business and Shareholder Relations; Business and Stakeholder Relations; Customer Focus and Relationships; Pharmaceutical Industry
Simons, Robert L., Kathryn Rosenberg, and Natalie Kindred. "Merck: Managing Vioxx (A)." Harvard Business School Case 109-080, April 2009.
- 2010
- Article
Hospital Performance, the Local Economy, and the Local Workforce: Findings from a U.S. National Longitudinal Study
Background: Pay-for-performance is an increasingly popular approach to improving health care quality, and the US government will soon implement pay-for-performance in hospitals nationwide. Yet hospital capacity to perform (and improve performance) likely depends on... View Details
Blustein, Jan, William Borden, and Melissa Valentine. "Hospital Performance, the Local Economy, and the Local Workforce: Findings from a U.S. National Longitudinal Study." PLoS Medicine 7, no. 6 (2010).
- 2010
- Chapter
The Paranoid Style in the Study of American Politics
By: David Moss and Mary Oey
What drives policy making in a democracy? The conventional view is that political actors, like economic actors, pursue their self interest, and that special interest groups dominate the policy making process by satisfying policy makers' need for money and other forms... View Details
Keywords: Policy; Government Legislation; Media; Interests; Power and Influence; Public Opinion; United States
Moss, David, and Mary Oey. "The Paranoid Style in the Study of American Politics." In Government and Markets: Toward a New Theory of Regulation, edited by Edward J. Balleisen and David A. Moss. Cambridge: Cambridge University Press, 2010.
- 2008
- Other Unpublished Work
The Paranoid Style in the Study of American Politics
By: David Moss and Mary Oey
The conventional view is that political actors, like economic actors, pursue their self interest, and that special interest groups dominate the policy making process by satisfying policy makers' need for money and other forms of political support. Indeed, many... View Details
Keywords: Policy; Government Legislation; Media; Interests; Power and Influence; Public Opinion; United States
- 01 Jun 2005
- News
One-on-One with Grover Norquist
eyebrows with his provocative rhetoric. A master of hyperbole, he once declared that he wanted to “reduce government to the size where I can drag it into the bathroom and drown it in the bathtub.” Rhetorical flourishes aside, his stock in... View Details
Keywords: Government
- 2020
- Working Paper
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Customer Value and Value Chain; Consumer Behavior; Analytics and Data Science; Mathematical Methods; Retail Industry
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Harvard Business School Working Paper, No. 19-091, February 2019. (Revised May 2020. Accepted at the Journal of Marketing Research.)
- 02 Jul 2013
- First Look
First Look: July 2
capture important information seemingly ignored by the market. A long-short portfolio based on these legislators' views earns abnormal returns of over 90 basis points per month following the passage of legislation. Industries that we... View Details
Keywords: Anna Secino
- 01 Feb 2001
- News
Q&A - Dirty Money: Raymond Baker Explores the Free Market's Demimonde
falsified invoices, and sham transactions by overseas nationals who place that money into outside secure accounts, mostly in U.S. institutions. Whether the individual behind these ill-gotten gains is a murderous "godfather," a corrupt View Details
- 01 Oct 2001
- News
Philip L. Yeo: The Next Big Thing
highly visible undertakings such as the $4 billion Jurong Island complex, in which seven offshore islands were linked with imported landfill to form a huge new industrial area for land-strapped Singapore. Less apparent, but no less... View Details
Keywords: Government
- 01 Sep 2009
- News
A Student Plan Goes to Washington
Not all financial reform proposals under consideration in Washington sprang from federal agencies and congressional committees. One emerged from HBS. Last spring, students in Professor Rakesh Khurana’s elective corporate governance class... View Details
- 01 Mar 2004
- News
David Horgan: Iraqi Briefing, 21st November, 2003
now. Only Iraqis can secure their country. Give a date for Coalition withdrawal. Any date, even distant, would calm sensitivities. Hold immediate free and fair elections - open to all comers, including former government and Islamists.... View Details
- 01 Dec 2004
- News
One-on-One with William H. Donaldson
by the industry we regulate. So this was a historic moment to come into this job. In addition, the SEC itself recently had been through some tough times, so it seemed like the agency was in need of new leadership. Not long after you... View Details
- 23 Jul 2024
- In Practice
The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities
administration and is a reaction to the Chinese Communist Party’s own perception of insecurity at home and in the global economy. Increasing restrictions to transnational commerce in and with China are best understood in terms of security dilemma dynamics. View Details
- 11 Jul 2012
- News
A Man, and a Plan, in Africa
smiling these days. Despite Washington’s contentious political environment, he’s employed at a US government foreign-aid organization, the Millennium Challenge Corporation (MCC), that actually enjoys broad bipartisan support. Everybody,... View Details
- 25 Aug 2015
- News
Sunset in the East?
the medium term, to this government manipulation other than investor psychology? —Jim Daley (MBA 1986) KIRBY: Investor psychology probably is the biggest risk, but another is an overreliance on hard infrastructure investments (roads,... View Details
- 01 Jun 2014
- News
Research Brief: Capitol Gains
representatives from the 101st to 110th Congresses. After assessing the main purpose of each bill and classifying each according to 49 industry categories, they watched how legislators voted when their home state's GDP was significantly... View Details
- 02 Nov 2020
- What Do You Think?
Is Antitrust Just a Quaint Notion in the Digital Age?
level the consumer seems to benefit What are the downsides for consumers?: no choice in platform content feed from ‘preferred’ sources, personal information, and pattern recognition issues to name a few. So governance and policy settings... View Details
Keywords: by James Heskett; Retail; Technology; Telecommunications; Communications; Consumer Products; Service
- 03 Oct 2019
- News
Skydeck Live: Galactic Returns
Photo courtesy of Laetitia Garriott de Cayeux Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Dan Morrell: When Laetitia Garriott de Cayeux (MBA 2004) started at HBS in 2002, the private space industry was really just... View Details
- 22 Feb 2016
- Research & Ideas
The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist
was trying to fix prices. This is antithetical to how most Americans think of the US market operating,” says Sawyer, an assistant professor in the Business, Government and the International Economy unit who previously held the... View Details
- 12 Dec 2012
- Research & Ideas
Power to the People: The Unexpected Influence of Small Coalitions
Harvard Business School Professor J. Gunnar Trumbull balks at the ubiquitous idea that the concentrated power of a few billionaires controls public policy and government regulation. Exaggeration of the impact of big business on public... View Details
Keywords: by Kim Girard