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Show Results For
- All HBS Web
(2,253)
- People (7)
- News (478)
- Research (1,399)
- Events (10)
- Multimedia (3)
- Faculty Publications (389)
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
1) effective people; 2) effective internal processes; and 3) effective information technology (IT). The word "effective" is emphasized, they say, "to clearly make the point that individual elements of this mix may be better... View Details
- 14 Dec 2018
- Blog Post
The ABCs of Recruiting at HBS
analysis. G – GO: Africa. Beginning with the MBA Class of 2018, HBS offers a Global Opportunity Fellowship (GO: Africa) to supplement the income of MBA graduates who go on to work in Africa following graduation. The aim is to support HBS graduates who want to make a... View Details
Keywords: All Industries
- 24 Sep 2024
- Blog Post
Climate Finance in Africa: Health, Self-Interest, Avoided Future Cost
private money from insurance companies, pension funds, endowments, sovereign funds, and high net worth individuals currently invested in global fixed income securities, mostly earning near zero real yields. How can this capital find... View Details
- 17 Sep 2013
- First Look
First Look: September 17
Paul Healy, George Serafeim, and Devin Shanthikumar Abstract—Prior research on equity analysts focuses almost exclusively on those employed by sell-side investment banks and brokerage houses. Yet investment firms undertake their own buy-side research, and their... View Details
Keywords: Sean Silverthorne
- 23 Oct 2012
- First Look
First Look: October 23
family of objectives that have been well studied in the literature for their fairness properties. We deal with the problem of selecting the appropriate objective from this family. We characterize the trade-off achieved between efficiency and fairness as one selects... View Details
Keywords: Sean Silverthorne
- 01 Dec 2014
- News
Alumni and Faculty Books for December 2014
this book aims to show the different aspects of being an entrepreneur, based on the story of an accomplished global serial entrepreneur. Twaalfhoven’s lessons: 1 Pursuing Opportunities, getting in and getting out; 2 Taking Risks, failing... View Details
- 14 Feb 2012
- First Look
First Look: February 14
introducing a different normative standard (i.e., National Regifting Day) corrected the asymmetry in beliefs about entitlement and increased regifting. Read the paper: http://www.people.hbs.edu/mnorton/adams flynn norton.pdf Creating a... View Details
Keywords: Carmen Nobel
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
conduct laboratory experiments that explore how gender stereotypes shape beliefs about ability of oneself and others in different categories of knowledge. The data reveal two patterns. First, men’s and women’s beliefs about both oneself... View Details
Keywords: Dina Gerdeman
- 05 May 2015
- First Look
First Look: May 5
questionable behaviors during the financial crisis and individual acts of unethical behavior in many spheres of society. When considered together, these actions have had large-scale impact on the economic landscape. In this paper, we... View Details
Keywords: Carmen Nobel
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
about customers and products or services. But, because of increasingly intense competition, one now had to look at individual orders. My research assistant (at the time) and I wrote a case with such detail that it proved to be very... View Details
Keywords: by Sarah Jane Johnston
- 19 Nov 2001
- Research & Ideas
Alfred Chandler on the Electronic Century
companies had the integrated technical and functional capabilities required to commercialize products of new technologies. The Evolving Paths Of Learning In Computers The evolution of the digital data-processing computer industry differed... View Details
- Web
Terms of Use | HBS Online
exams, quizzes or questions provided in connection with each Program are for your individual use only. Copying, capturing, transmitting or providing all or any part of the exams, quizzes or questions to any other person infringes Harvard... View Details
- 12 Jul 2016
- First Look
July 12, 2016
the dominant model in the United States and many other countries, is now widely recognized as perhaps the biggest obstacle to improving health care delivery. A battle is currently raging, outside of the public eye, between the advocates of two radically View Details
Keywords: Sean Silverthorne
- 14 Nov 2024
- News
How the Insurance Industry Can Weather the Storms
made to bear the full cost of that decision. So that's another indirect way whereby we can use our economic influence to help businesses and individuals make proper, fully, risk-aware decisions. DM: But it also sounds like there's a point... View Details
- Web
2025 Reunion Presentations - Alumni
heat, drought, and seismic events. Risk, readiness, and resources are quite variable by geography – what investments have the best ROI given the high probability (or low probability) of incidence? What are forward looking land use policies and how could they affect... View Details
- 01 Jun 2016
- News
How Do We Win the Cyberwar?
Flashpoint serves as the scout. Its analysts speak a dozen different languages and gain access to discrete hacker forums, collect information on potential threats being discussed by credit card thieves and terrorists alike, and then... View Details
Keywords: Dan Morrell; illustrations by Victo Ngai
- 19 Jul 2011
- Research & Ideas
Rupert Murdoch and the Seeds of Moral Hazard
heavily on other, usually smaller, companies or external individuals to conduct many of their activities. What part of your iPad is made by Apple? Is the Verizon customer representative you're talking with really part of that company? How... View Details
- Web
1.11 Leaves of Absence | MBA
Services (which may consider information from the student’s current and/or former health care providers, if made available by the student), after an individualized assessment of all of the pertinent factors, such as: the nature of the... View Details
- 17 Aug 2015
- Research & Ideas
Who is Boss in the Sharing Economy?
recently as "technology has made it easier to build marketplaces for services and fine-tune the degree of control exerted over service provider-customer interactions." HourlyNerd allows consultants (typically MBA students) to hire themselves out View Details
- 08 Jul 2015
- What Do You Think?
Do Americans Work Too Much and Think About Work Too Little?
Sheikh extended this idea when he proposed that, "the number of work hours should be dictated by productivity—i.e., very productive individuals in an organization should be rewarded with greater time off (within) upper and lower... View Details