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  • All HBS Web  (3,685)
    • People  (3)
    • News  (592)
    • Research  (2,533)
    • Events  (57)
    • Multimedia  (1)
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  • 10 Feb 2015
  • First Look

First Look: February 10

the economy to organize production and innovation. We study individual contestant-level data from 2,796 contestants in 774 software algorithm design contests with random assignment. Precisely conforming to theory predictions, the... View Details
Keywords: Sean Silverthorne
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

pandemic has motivated and facilitated lift outs in two key ways: Market volatility has motivated searches. Market agitation at any level, from firm to industry to global, can motivate people to browse job ads and take or make that first... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 17 Sep 2001
  • Research & Ideas

Let Customers Call the Shots

technologies could be used to create a captive one-to-one relationship between firms and consumers, so that customers could literally be viewed as assets. We should start to realize that things are not that simple. Ultimately, a... View Details
Keywords: by Martha Lagace
  • 11 Jul 2011
  • Research & Ideas

Non-competes Push Talent Away

start-up firm in Silicon Valley when one of his employees decided to quit and go work for a direct competitor down the street. "I told him, 'Hey, you can't do that. Didn't we make you sign a non-compete?' " Marx recalls. "He kind of... View Details
Keywords: by Carmen Nobel; Technology
  • 05 Dec 2007
  • Sharpening Your Skills

Sharpening Your Skills: Managing Marketing

marketing and other expenses to grow the business, and to develop a more accurate estimate of firm value. Using a model for valuing networked customers, Gupta found that in an auction scenario, buyers and sellers had almost equal value... View Details
  • 07 Jun 2004
  • What Do You Think?

How Important are Big Ideas?

controversial—essentially argues that information technology is highly overrated in providing competitive advantage and should not be regarded as an important source going forward, at least at the level of an individual organization.... View Details
Keywords: by James Heskett
  • 16 Nov 1999
  • Lessons from the Classroom

Leading Change and Organizational Renewal

organization in an ongoing process of change and revitalization is necessarily complex. Pitfalls lie waiting where least expected. To avoid the cyclical trap of success-failure-rebirth, firms need to develop competency in simultaneously... View Details
Keywords: by Staff
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

before and after the policy change. We find that these responses increase significantly after the policy change. These stronger responses partly occur while the review is still ongoing and persist on average for two years. Corroborating these results, we also document... View Details
Keywords: Dina Gerdeman
  • 14 Nov 2019
  • Book

Lifting the Lid on Turkey's Hidden Business History

and Middle Eastern states, including Albania, Bulgaria, Egypt, Greece, Hungary, Jordan, Lebanon, Iraq, Israel, Romania, Saudi Arabia and Syria. The issue is that this literature has focused heavily on broad macro-economic trends and political economy. This is partly... View Details
Keywords: by Sean Silverthorne
  • 24 Mar 2015
  • First Look

First Look: March 24

sustainability investments, and an increasing number of investors integrate sustainability performance data in their capital allocation decisions. To date, however, the prior academic literature has not distinguished between investments... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2016
  • First Look

October 25, 2016

set in May 2016, discusses sales strategy and managing sales and service at Oversight Systems, an Atlanta, Georgia–based software firm that developed analytics for organizations to monitor their data for... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2005
  • What Do You Think?

Is Growth Good?

decline"? Growth at the organizational level opens up opportunities for new customers, new hiring, acquisitions, increased profitability, and generally more liberal policies as a result of the removal of constraints associated with... View Details
Keywords: by James Heskett
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

earn points or rewards for all their spending on the card and advance to levels that make the rewards more easily achievable. Another way to support a more lucrative program is by finding other partners to pay for the rewards. This is... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

their experiences engaging with the health care system. But we are still learning what “good” looks like and we still have a long way to go in understanding which tools work, how well, and for whom. I believe that expansive growth in these new technologies, coupled... View Details
Keywords: by HBS News
  • 15 Dec 2020
  • Research & Ideas

The Unspoken Messages of COVID-19 Restrictions

colleagues found striking trends as they looked closer at dining patterns. The team analyzed almost six months of data from the foot traffic analytics firm SafeGraph to gauge how many people were leaving... View Details
Keywords: by Danielle Kost; Food & Beverage
  • 23 Jul 2013
  • First Look

First Look: July 23

enhance the emotional payoff of charitable initiatives. 2013 pub Learning by Supplying By: Alcácer, Juan, and Joanne Oxley Abstract—Learning processes lie at the heart of our understanding of how firms build capabilities to generate and... View Details
Keywords: Anna Secino
  • 31 Aug 2020
  • Research & Ideas

State and Local Governments Peer Into the Pandemic Abyss

researchers noticed. Using data from the monthly Current Population Survey (CPS) by the US Bureau of Labor Statistics, they were able to tie a government's level of sales tax dependence directly to the... View Details
Keywords: by Kristen Senz
  • 10 Jun 2008
  • First Look

First Look: June 10, 2008

the highest levels of the executive search business. In response, Kelly had begun making strategic investments in firms offering technology-based solutions, but had not yet made significant progress... View Details
Keywords: Martha Lagace
  • 07 Jul 2003
  • Research & Ideas

The Organizational Model for Open Source

biggest surprise to me was the level of involvement that firms engage in with community forms on software development and standard setting in general. That is, forms that are not government sponsored nor... View Details
Keywords: by Mallory Stark
  • 03 Jan 2017
  • Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

it a week in advance rather than a day in advance of delivery. Indeed, the data showed that customers tended to order a higher percentage of healthy items (like leafy greens) and a lower percentage of unhealthy items (like candy bars) the... View Details
Keywords: by Carmen Nobel
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