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  • 03 May 2023
  • Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

doesn’t recognize my hands because I have melanin in my skin, but the company didn’t have people with my level of melanin or darker in the training so that product doesn’t work well for me, or folks who look like me. If I decide to market... View Details
Keywords: by Barbara DeLollis
  • 04 Jun 2001
  • What Do You Think?

What’s the Future of the Subscription Model?

Jonathan Robertson, who went on to say, "The model isn't working for phone and cable companies, not because the model is bad, and not because they aren't providing value ... but ... the implementation at the phone View Details
Keywords: by James Heskett
  • March 2009 (Revised October 2009)
  • Case

CalPERS' Emerging Equity Markets Principles

By: Robert G. Eccles and Aldo Sesia
The California Public Employees' Retirement System (CaIPERS)—the largest public pension fund in the U.S.—had adopted a new principles-based approach to investing in emerging market equities in November 2007. Previously, CalPERS internal and external money managers were... View Details
Keywords: Values and Beliefs; Investment Return; Investment Funds; Investment Portfolio; Emerging Markets; Corporate Social Responsibility and Impact; Value; Financial Services Industry; Public Administration Industry; China; California
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  • 01 Dec 1997
  • News

Multimedia Martha: Sharon Patrick Cooks Up A Winner

She's teaching domestic arts — skills that have gotten lost over the last few decades. She's extremely good at simplifying the steps required so that people can do these things despite the pressures of modern life. MSLO is a company whose... View Details
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

negotiating set-up. Negotiators sometimes can discover hidden sources of value and then craft agreements to unlock that value and overcome barriers created by poor deal design. Now let's move to some errors... View Details
Keywords: by Martha Lagace
  • 11 Mar 2024
  • News

In Harmony

Anonymous Content, the US production company behind Spotlight and The Revenant, and Korea’s Anthology Studios. Deeply personal and highly autobiographical, Offerings tells the story of Dae Joon, who comes to the United States from Seoul... View Details
Keywords: Julia Hanna; photograph by Jun Michael Park
  • 26 Apr 2011
  • First Look

First Look: April 26

April 2002, started providing its branch managers with customer lifetime value (CLV) information about mortgage applicants. The data allow us to gauge the effects of enriching the information set of these employees in an environment where... View Details
Keywords: Sean Silverthorne
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

mask on first, before attempting to assist others” is a potent metaphor. In the blink of an eye, self-care for leaders of organizations has transformed from a feel-good nostrum to a strategic first priority. Companies cannot afford to... View Details
Keywords: by Sean Silverthorne
  • December 2010 (Revised January 2013)
  • Case

Triple Point Technology

By: Richard S. Ruback and Royce Yudkoff
The founding CEO of Triple Point Technology, Peter Armstrong, was considering the sale of the company. The company specialized in providing its clients with software used for transaction processing and risk management in various commodity markets. Triple Point... View Details
Keywords: Business Exit or Shutdown; Private Equity; Financial Management; Negotiation Offer; Sales; Valuation
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  • 01 Feb 2023
  • What Do You Think?

Will Hybrid Work Strategies Pull Down Long-Term Performance?

hybrid—version that gained acceptance (at least for coders) in tech companies like Cisco Systems and Sun Microsystems 30 years ago. The pandemic surge in work-from-home has morphed in some organizations into hybrid work strategies that... View Details
Keywords: by James Heskett
  • Web

Negotiating - Alumni

process, you might say "I'd like to get a better sense of my fit with the position and company before discussing finances." When it's time to talk, the offer should come from the hiring manager or your HR contact. Prioritizing &... View Details
  • October 2010 (Revised August 2016)
  • Case

On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010

By: Clayton S. Rose, Sandra J. Sucher, Rachel Gordon and Matthew Preble
In October of 2010, Johnson & Johnson (J&J) was unable to extricate itself from a year long recall crisis that had subjected the firm to criticism from Congress and regulators, resulted in the resignation of one of the firm's most senior officers, and cost hundreds of... View Details
Keywords: Decision Choices and Conditions; Values and Beliefs; Leadership; Crisis Management; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Culture; Quality; Pharmaceutical Industry
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  • 14 Apr 2022
  • Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

decline, and even the spike created by the delta and omicron variants could not stop corporations from recalling workers to the office. Many companies want to go back to the way things were, but that would be a mistake. “Organizational... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • Research Summary

Overview

Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
  • Web

Diversity on Boards - Alumni

Careers Diversity on Boards Careers Diversity on Boards The HBS Board Diversity Network connects HBS alumni from underrepresented groups with corporate board opportunities by: Creating channels for companies to find diverse HBS alumni... View Details
  • 09 Feb 2015
  • Research & Ideas

Professional Networking Makes People Feel Dirty

short stories. Both were written in the second person. In one, the protagonist ("you") went to a holiday party with hopes of having fun and making friends; in the other, the protagonist attended a company party solely to make business... View Details
Keywords: by Carmen Nobel
  • 15 Dec 2023
  • News

Exploring Business Opportunities in Africa; Alumni Grapple with Plastic Waste Problem

educate young people about the game, get them to play and enjoy it. We’re building future fans and players, so we invest in that.” The panel also shared some trends in Africa that bode well for companies and investors considering... View Details
Keywords: Margie Kelley
  • 15 Nov 2006
  • Research & Ideas

Lessons Not Learned About Innovation

innovation and what companies can do to avoid the innovation traps that snare so many. Sean Silverthorne: Companies and executives seem doomed to repeat the past when it comes to innovation. What are some of... View Details
Keywords: by Sean Silverthorne
  • 18 Jan 2018
  • News

The Lessons of All-Day Breakfast

exactly what we thought it would. It came with high incrementality, which means a lot of folks who hadn't been visiting us in the past, or at least the recent past, came in. It came with a high average check and it drove trade up from some of our View Details
Keywords: Food Services and Drinking Places; Hospitality
  • Web

Donor-Advised Fund - Alumni

charities whenever you wish. Benefits An immediate charitable tax deduction for the full amount of your gift Professional management services provided by Harvard Management Company (HMC) at no cost to you The opportunity to name your fund... View Details