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Research Summary

Social Innovation

My intellectual agenda addresses this question: How to innovate to solve the world’s toughest challenges? Out of the earth’s population, about 2 billion can afford good products whereas the remaining 5 billion are poor and therefore are nonconsumers.... View Details

10 Nov 2003
Research & Ideas

Globalization: The Strategy of Differences

markets. This two-track approach turned out to be problematic. The branded business grew to significant volumes but continued to generate losses because the competitive environment was particularly tough for a late mover. Meanwhile,... View Details

Keywords: by Pankaj Ghemawat

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

creates a more genuine style of leadership communication. Interactivity turns that communication into a two-way dialogue, allowing management to respond to workers’ needs better, and act on their insights. Technology can facilitate a... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

2011
Book

Detour: My Unexpected, Amazing, Life Changing Journey With OnStar

By: Chet Huber

Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details

Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry

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11 Jul 2023
Blog Post

Second Life: Reflections on Complementing Success with an Encore Career

their True North.’” The recollection helped Kloeblen define two dimensions to his search: that the right role for him would involve collaboration, and that it would be driven by a desire to turn companies into “positive actors” in their... View Details

12 Nov 2018
Blog Post

Student Portraits - Armed Forces Alumni Association

Seattle, WA REASON FOR SERVING: I was a new sophomore in high school on September 11th, 2001. The attacks turned my interest in the military into a determination to serve our country and do my part to defend it. I wanted to do the... View Details

11 Aug 2011
Lessons from the Classroom

Perfecting the Project Pitch

Everyone has a good idea for the next hot start-up or the next great invention. Everyone. Just turn to the person next to you on the subway and ask her; she'll almost certainly detail a can't-miss opportunity. Developing the idea often is... View Details

Keywords: by Dennis Fisher

04 May 2021
Blog Post

Asian American Pacific Islander Heritage Month at HBS

minority; perhaps it was that the diffusion of cultures I have grown accustomed to quickly turned into me trying to fit into American culture instead. I never felt so different in such a stark manner. Looking back, I did not think too... View Details

06 Aug 2019
Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

main classes, and so we can sort of carry the social significance from Sunday into our classroom on Monday and just talk about the ads as consumers, but also turning the tables and examining them as brand managers, and so examining, what... View Details

Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting

19 Oct 2021
Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

Retailers should be ecstatic. Last year was dismal amid the pandemic, with plunging revenue and record bankruptcies. But this year things have turned around. For instance, retail sales in April through June were up 28.2 percent from the... View Details

Keywords: by Christine Pazzanese, Harvard Gazette; Retail

01 Dec 2022
News

Singing to the Corn

events, and activities. A few years ago, when plans for a garden began to percolate, volunteer director Bonni Leiserowitz remembers the conversation turning to “honoring those who came before us.” She and Keen connected and talked for... View Details

Keywords: Julia Hanna; photographed by Vance Jacobs; Agriculture

13 Oct 2009
Research & Ideas

7 Lessons for Navigating the Storm

mistakes and pressures. All of us without exception make mistakes and will capitulate under enough pressure. The key is being open with others, taking them into your confidence, admitting your mistakes, and looking to them for advice and support. Rarely does anyone... View Details

Keywords: by Martha Lagace

12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

don't will fall behind. As a recent speaker at COP26 stated: being an early adopter is hard, but being late could be catastrophic. Ray A. Rothrock (MBA 1988) Founder, FiftySix Investments LLC Turn Climate Challenges into a Competitive... View Details

01 Oct 1997
News

Graduate's Gift Honors HBS Friend

to use it quietly and to set an example." Anderson's life as a builder of businesses, caring employer, and dedicated philanthropist epitomizes those words. Noting that Anderson turned down the highest job offer made to any member of the... View Details

Keywords: Nancy O. Perry

07 May 2007
Research & Ideas

Rediscovering Schumpeter: The Power of Capitalism

feelings toward the man? Did your impressions of him change while writing the book? A: One of the joys of writing this book was dealing with Schumpeter's personal life. I knew it was going to be interesting, but not nearly so much as it View Details

Keywords: by Sean Silverthorne; Education

20 Oct 2003
Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

of the System 360 and its successor, the System 370, left IBM to start his own enterprise, producing a plug-compatible System 370. Unable to raise the $40 million required to produce his system, he turned to Japan's Fujitsu, which... View Details

Keywords: by Alfred D. Chandler Jr.; Consumer Products

03 Jan 2011
Research & Ideas

Most Popular Articles of 2010

more effective negotiator, and motivating great work from others. Here are the Top 10 articles and Top 10 working papers that appeared in HBS Working Knowledge in 2010. Now turn your attention to 2011 and tell us in the Comment section... View Details

Keywords: by Staff

27 Nov 2000
Research & Ideas

The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution

independent. "Firestone's historical excellence and disastrous response to global competition and technological innovation," writes Sull, "posed a paradox for industry observers: Why had the industry's best managed company View Details

Keywords: by Donald N. Sull; Manufacturing; Transportation

04 Feb 2010
What Do You Think?

What’s the Best Way to Make Careful Decisions?

increasingly complex world? Will we need to turn increasingly to such things as quantitative models, "prediction markets" (where people bet on their views), the wisdom of crowds, and even such things as models based on... View Details

Keywords: by James Heskett

12 Oct 2022
Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

and 334,906 reviews in New York City, one of Airbnb’s major markets. Using reviews as a proxy for bookings, the researchers tracked reviews for the year before and the year after the pandemic began. They turned to NamePrism, a publicly... View Details

Keywords: by Pamela Reynolds; Technology; Travel

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