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  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

Olmsted Teisberg. Key Learnings 1. The U.S. health care system is a paradox in that it has competition yet fails to deliver improving value. Competition has been shown to be an incredibly powerful force in driving increased quality and... View Details
Keywords: by Michael E. Porter; Health
  • 15 Dec 2015
  • First Look

December 15, 2015

which industry entrants will succeed. Unfortunately, the theory has also been widely misunderstood, and the “disruptive” label has been applied too carelessly anytime a market newcomer shakes up well-established incumbents. In this... View Details
Keywords: Carmen Nobel
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

Likewise, in business, sometimes the best solution involves keeping certain complex pieces that go into a product design invisible. That's why Bang & Olufsen removed equalizer controls from some of its audio equipment in favor of a View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 20 Feb 2007
  • First Look

First Look: February 20, 2007

caught his attention. First, he noticed that an industry suit to block the government's proposed system to rate tires on tread wear, traction, and temperature resistance had been rebuffed by a U.S. appeals... View Details
Keywords: Martha Lagace
  • November 2005 (Revised January 2006)
  • Case

Commercialization at the Garvan Institute for Medical Research (A)

A large and successful not-for-profit medical research institute must decide strategy to commercialize its discoveries. In the process, it must balance multiple conflicting demands from its stakeholders. View Details
Keywords: Decisions; Public Sector; Business and Stakeholder Relations; Nonprofit Organizations; Conflict and Resolution; Commercialization; Balance and Stability; Health Industry
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  • 17 Jul 2000
  • What Do You Think?

Where Is the Microsoft Board?

laws the government uses to enforce their whims and desires...For Microsoft to treat such a system of non-objective law with disdain ... and contempt ... is a commendable and uplifting act of principle." Questioning whether outside... View Details
Keywords: by James Heskett
  • 27 Feb 2020
  • Sharpening Your Skills

How Following Best Business Practices Can Improve Health Care

like? Doesn’t sound possible, but South African company Vitality is doing just that. How Cost Accounting is Improving Healthcare in Rural HaitiWhat happened when a pioneering cost accounting system examined wide variances in Haiti's... View Details
Keywords: by Sean Silverthorne; Health; Medical Devices & Supplies
  • September 2021 (Revised November 2022)
  • Case

Community Solutions

By: Brian Trelstad and Tom Quinn
Community Solutions was an anti-homelessness nonprofit founded in 2011 after protagonist Rosanne Haggerty grew frustrated with the limited impact of traditional housing and outreach strategies. It set an ambitious goal, reached in some partner communities, of ending... View Details
Keywords: Change; Change Management; Disruption; Transformation; Communication; Communication Strategy; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Social Entrepreneurship; Ethics; Values and Beliefs; Capital Budgeting; Capital Markets; Country; Government Administration; Government Legislation; Housing; Disruptive Innovation; Innovation and Invention; Innovation Strategy; Knowledge Sharing; Leading Change; Resource Allocation; Mission and Purpose; Performance Evaluation; Performance Improvement; Philanthropy and Charitable Giving; Opportunities; Social Enterprise; Nonprofit Organizations; Human Needs; Public Opinion; Social Issues; Societal Protocols; Poverty; Welfare; Well-being; System; Equality and Inequality; Consulting Industry; Consulting Industry; United States; New York (city, NY); Florida; Texas
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  • 15 May 2012
  • First Look

First Look: May 15

Distributed Innovation Author:Carliss Y. Baldwin Abstract Systems of distributed innovation-so-called business ecosystems-have become increasingly prevalent in many industries. These entities generally encompass numerous corporations,... View Details
Keywords: Carmen Nobel
  • 10 Aug 2020
  • Research & Ideas

COVID's Surprising Toll on Careers of Women Scientists

sufficient child care, “it's the same as having your lab shut down.” The disparity for women with young children could be because inadequate systems don’t allow female scientists to do their jobs at the same intensity as their male... View Details
Keywords: by Rachel Layne; Pharmaceutical; Biotechnology; Health
  • 25 Apr 2012
  • What Do You Think?

How Will the “Age of Big Data” Affect Management?

information, we couldn't have accessed it effectively anyway. Email systems were not widely available, let alone mobile devices with capacity to access the data. Now the capacity to store and access information through cloud computing is... View Details
Keywords: Re: James L. Heskett
  • 02 Sep 2002
  • What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

person's commitment to service outside of their profession ... as good an indication as any of a person's commitment to more than just achieving status and making money" (Tammy Doty); 3) encouraging a school's admissions group to "focus inward and nurture in... View Details
Keywords: by James Heskett
  • 11 Oct 2016
  • First Look

October 11, 2016

Smartphone Industry By: Paik, Yongwook, and Feng Zhu Abstract—Strategy scholars have documented in various empirical settings that firms seek and leverage stronger institutions to mitigate hazards and gain competitive advantage. In this... View Details
Keywords: Sean Silverthorne
  • January 2008 (Revised January 2010)
  • Case

iBasis, Inc.

By: Andrew Wasynczuk, Katherine Dowd and Nicole Kravec
iBasis examines the development of a long-term relationship between equipment manufacturer Cisco and start-up iBasis, a voice-over-internet wholesaler. Questions arise for iBasis founders as to how best to build a beneficial relationship with the much larger partner.... View Details
Keywords: Information Technology; Intellectual Property; Value Creation; Equality and Inequality; Partners and Partnerships; Business Growth and Maturation; Price Bubble; Trust; Business Startups; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry
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  • 02 Jun 2003
  • Research & Ideas

Why Have Marketers Ignored America’s Man-of-Action Hero?

tacitly) of the negative connotations and want to avoid them. Men want to achieve within their organizations and become respected as pillars of their communities. But they don't want to be considered boring organization men who are too tied to the View Details
Keywords: by Manda Salls
  • June 2010 (Revised August 2010)
  • Case

State Grid: Corporate Social Responsibility

By: Christopher Marquis, Nancy Dai, Dongning Yang and Hong Wu
In October 2009, State Grid, the largest utility company in the world, and a pioneer and leader in CSR practices in China, was planning its 2009 CSR Report and long-term CSR implementation. Some of the specific challenges faced at the time include: How could the... View Details
Keywords: Corporate Social Responsibility and Impact; Management Systems; Business and Stakeholder Relations; Corporate Accountability; Behavior; Change Management; Global Range; Employees; Utilities Industry; China
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  • 05 Jul 2016
  • First Look

July 5, 2016

joining the battle against climate change will signal a significant shift in governance ideology for this highly regulated industry so critical to the global financial system. While global custody banks provide the unseen but essential... View Details
Keywords: Sean Silverthorne
  • 10 Nov 2009
  • First Look

First Look: Nov. 10

for all titles released by a sample of over 200 artists. I analyze sales dynamics from January 2005 to April 2007—a period in which the share of unbundled units jumped from roughly one-third to two-thirds of total unit sales. My modeling framework, a View Details
Keywords: Martha Lagace
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

industry practice and discuss potential directions for future research. Download the article: http://www.hbs.edu/research/pdf/09-125.pdf   Cases & Course MaterialsBlackRock Money Market Management in September 2008 (A) Kenneth A.... View Details
Keywords: Martha Lagace
  • 16 Nov 2009
  • Research & Ideas

The Times Captures History of American Business

creative destruction move so fast and forcefully across the landscape as that ushered in by the financial crisis of 2008. Beginning in the United States, this crisis took the capital markets and the larger global banking system to the... View Details
Keywords: by Martha Lagace; Journalism & News

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