Professional Services - Publications - Faculty & Research

24 Aug 2016
Research & Ideas

Can Obamacare Be Saved?

providers to improve services to Americans. Source: gpointstudio In 2015, there was an average of 6.9 plans to choose from in each state. This fell to 6.5 in 2016, and even before Aetna's decision, the Kaiser Family Foundation projected... View Details

Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health

28 Jan 2013
Research & Ideas

Helping Yelp Create More Accurate Reviews

ratings to convey information of product or service quality. But don't expect Yelp to change its review system any time soon. "I've talked to Yelp and other review companies," Luca says. "Yelp isn't necessarily interested in changing the... View Details

Keywords: by Kim Girard; Food & Beverage

11 Jul 2025
News

Utah Club Dives into Great Salt Lake’s Challenges; Colorado Alumni Talk Defense Over Breakfast

offer its 500 members two expert panels/ breakfast roundtables each year, along with two lectures, and two social events. This year, the club hopes to add a community service opportunity as well. Colorado Alumni Assess Impact of... View Details

Keywords: Margie Kelley

01 Jan 2003
News

James E. Burke, MBA 1949

almost forty years with J&J, he quickly found a new mission as chairman of the Partnership for a Drug-Free America (PDFA), a coalition of communications professionals dedicated to persuading children to reject substance abuse. The result... View Details

10 Aug 2015
News

A Talent Pipeline for Society’s Challenges

prepares highly qualified professionals for high-level roles in the social sector. “We’re focused on developing leaders at all levels for the world’s greatest challenges,” she says of ProInspire, which was recently named one of “7... View Details

Keywords: Jill Radsken

01 Feb 2001
News

The Doctor Is In

CEO of the Massachusetts General Physicians Organization (MGPO), which supports its seventeen hundred members with a range of financial and business-related services for physicians in group and individual practice. The MGPO's mission is... View Details

Keywords: healthcare; Health, Social Assistance

10 Apr 2007
First Look

First Look: April 10, 2007

Working PapersNone this week. Cases & Course MaterialsAscent Media Group (A) Harvard Business School Case 607-064 Ascent Media races to adapt to the changes resulting from increasing digitalization of its business, from creative post-production View Details

Keywords: Martha Lagace

19 Apr 2016
First Look

April 19, 2016

and their HR professionals are complicit in what we have come to call the "great training robbery." Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50953 The Perils of Building Democracy in Africa By:... View Details

Keywords: Sean Silverthorne

01 Sep 2013
News

A Focus on You

HOME PAGE: Find the latest news, events, and alumni updates. As we plan each issue of the Alumni Bulletin, we scour our files and contacts for information about alumni who match that issue's special "focus" feature or other timely topics. The job usually isn't too... View Details

Keywords: Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

03 Jun 2020
Blog Post

Jeff Surette and Mike Peters: A Winning Team at TB12

felt drawn to the operator role and specifically wanted to work for a small, entrepreneurial company that aligned with his interests. Peters found that company in TB12 two months after graduation, and six weeks after his first child was born. The Career & View Details

Keywords: Consumer Products / Retail

25 Jan 2019
Blog Post

Not Waiting for Progress: Diversity and Inclusion in the Film Industry

in the midst of a successful career in financial services with the Capital Group Companies, attended the Sundance Film Festival in Park City, Utah, with some HBS friends. A believer since childhood in the power of storytelling on the big... View Details

31 Mar 2023
Blog Post

How to Come Out at Work

outcomes with diverse perspectives and lived experiences. HBS students and alumni advise their peers to own what they uniquely bring to the table – from both your professional and personal experience. From there, you’ll create... View Details

11 Jul 2013
News

Making Lives Better

course. "I think every parent whose child is diagnosed with autism becomes an advocate to some extent," she says. "Everyone goes to the walks, but there are a handful of people who want to take their professional training and use their... View Details

Keywords: Jill Radsken; autism; Personal Services; Personal Services; Personal Services; Personal Services

05 Nov 2013
First Look

First Look: November 5

levels, and prices and show that competition with privacy has several effects on the marketplace. First, competition drives the provision of services with a low level of disclosure. Second, competition ensures that View Details

Keywords: Sean Silverthorne

01 Jun 2017
News

Life in Lockdown

a kitten dangling from a tree limb. One visit to Google kills that idea; there are already dozens of companies catering to premenstrual women. What about a service that can make a visit to an urgent care clinic more efficient and draw... View Details

Keywords: Jennifer Myers; photography by Chris Churchill

01 Oct 1998
News

A Community Investment

that entered the business world at a time when, as one classmate puts it, "we certainly heard more praise for socialism than capitalism" - respond to questions about their personal and professional involvement in social enterprise... View Details

01 Feb 2000
News

No Place Like Home

exorbitant housing costs encourage young, professional workers to look elsewhere for jobs, threatening the continued vitality of local industries that depend on their talents. (For example, 86 percent of the companies in one recent survey... View Details

Keywords: Garry Emmons

14 Apr 2008
Research & Ideas

The Surprising Right Fit for Software Testing

"It could be anywhere." So far the specialists, and the high quality of their work, are making a good impression on clients in need of focused testing. The specialists' ability to catch critical flaws in software serves to highlight the value of testing—and... View Details

Keywords: by Martha Lagace; Web Services; Web Services; Web Services

01 Dec 2011
News

Making the Case for Leadership

cannot be successful unless they show vulnerability, are consistent, take time to be balanced, have a vision, and embrace their role as decision-makers. In the 2010 case “Toby Johnson: Leading After School,” Johnson, with military service... View Details

01 Dec 2014
News

Alumni and Faculty Books for December 2014

Kumbh Mela? The author shows how clever marketers have ridden the religion wave by tailoring their products and services accordingly. The Agility Advantage: How to Identify and Act on Opportunities in a Fast-Changing World by Amanda... View Details

Publications