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  • All HBS Web  (3,557)
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  • March 2004 (Revised June 2004)
  • Case

Massport (A): The Aftermath of 9/11

This case looks at the turnaround at the Massachusetts Port Authority after the 9/11 terrorist attacks. It begins with the situation during the immediate aftermath of 9/11 and then describes how the new CEO restructures the public agency to operate much more like a... View Details
Keywords: Organizational Change and Adaptation; Change Management; Corporate Accountability; National Security; Governance Controls; Organizational Culture; Public Administration Industry; Massachusetts
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Roberto, Michael, and Erika Ferlins. "Massport (A): The Aftermath of 9/11." Harvard Business School Case 304-081, March 2004. (Revised June 2004.)
  • 1994
  • Chapter

Strategic Change: How to Realign the Organization to Implement Strategy

By: R. A. Eisenstat and M. Beer
Keywords: Organizational Change and Adaptation; Strategy
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Eisenstat, R. A., and M. Beer. "Strategic Change: How to Realign the Organization to Implement Strategy." In The Portable MBA, edited by L. Fahey and J. Mahaney. New York: John Wiley & Sons, 1994.
  • 13 Nov 2000
  • Research & Ideas

Managing to Learn: How Companies Can Turn Knowledge into Action

to the unrealistically purist view that it was in the business of producing only high-performance footwear for competitive athletes. Nike has since changed its ways, but several years of less-than-stellar sales was the price the company... View Details
Keywords: by Laurie Joan Aron
  • 16 Apr 2012
  • Research & Ideas

The Inner Workings of Corporate Headquarters

Physicists tell us entropy is the natural state of the world, and that law seems especially true in today's multidivisional company. "When you create organizational subunits of any form, they'll have a tendency to focus internally on... View Details
Keywords: by Michael Blanding
  • 01 Dec 2010
  • News

Eight Join HBS Faculty

capital markets and firms’ social, environmental, and governance performance. Lakshmi Ramarajan, an assistant professor in the Organizational Behavior Unit, also had ties to HBS before joining the faculty. After earning her doctorate in... View Details
  • April 2003
  • Case

IBM Canada: Global Services (B)

By: Michael L. Tushman, David Kiron and Wendy Smith
Supplements the (A) case. View Details
Keywords: Leading Change; Technological Innovation; Organizational Change and Adaptation; Change Management; Management Teams; Information Technology; Organizational Structure; Information Technology Industry; Canada
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Tushman, Michael L., David Kiron, and Wendy Smith. "IBM Canada: Global Services (B)." Harvard Business School Case 403-078, April 2003.
  • 2006
  • Chapter

The Corporation's Evolving Personality

By: Lynn Paine
Keywords: Business Ventures; Organizational Culture; Organizational Change and Adaptation
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Paine, Lynn. "The Corporation's Evolving Personality." Chap. 22 in Developing Business Ethics in China, edited by Xiaohe Lu, Georges Enderle, and Jonathan Noble, 237–246. New York: Palgrave Macmillan, 2006.
  • November 2000 (Revised November 2005)
  • Case

Meg Whitman at eBay Inc. (A)

By: Linda A. Hill and Maria Farkas
Meg Whitman takes over as CEO of eBay from the founder. She must figure out how to lead the company through a stage of phenomenal growth without compromising eBay's unique external customer culture and internal culture--its key success factors. A rewritten version of... View Details
Keywords: Leadership Style; Change Management; Organizational Change and Adaptation; Growth Management; Organizational Culture; Success
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Hill, Linda A., and Maria Farkas. "Meg Whitman at eBay Inc. (A)." Harvard Business School Case 401-024, November 2000. (Revised November 2005.)
  • January 2020
  • Supplement

Chemours (B)

By: David G. Fubini and David Lane
Supplement to the (A) case, describing actions taken by Chemours CEO Mark Vergnano and members of his executive team to execute a successful turnaround of the company. View Details
Keywords: Transformation; Leading Change; Crisis Management; Organizational Change and Adaptation; United States
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Fubini, David G., and David Lane. "Chemours (B)." Harvard Business School Supplement 420-072, January 2020.
  • 1994
  • Chapter

Strategic Change: How to Realign the Organization to Implement Strategy

By: Michael Beer and R. A. Eisentat
Keywords: Strategy; Organizational Change and Adaptation
Citation
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Beer, Michael, and R. A. Eisentat. "Strategic Change: How to Realign the Organization to Implement Strategy." In The Portable MBA in Strategy, edited by Liam Fahey and Robert M. Randall. New York: John Wiley & Sons, 1994.
  • August 1999
  • Case

Rob Waldron at SCORE! Educational Centers

Describes Rob Waldron's actions upon assuming leadership of SCORE! Educational Centers, an after-school tutoring enterprise. Examines the issue of acquiring and growing a small, self-owned company into a professional organization. Focuses on the steps Waldron takes to... View Details
Keywords: Organizational Change and Adaptation; Education
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Burton, M. Diane, Jeffrey L. Bradach, and Naomi Atkins. "Rob Waldron at SCORE! Educational Centers." Harvard Business School Case 400-040, August 1999.
  • March 1986 (Revised May 1989)
  • Case

Wright Line, Inc. (B)

After working unsuccessfully for three years with the new sales and distribution channels organization, Wright Line's managers assess their experience and restructure their marketing organization. View Details
Keywords: Organizational Change and Adaptation; Marketing
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Corey, E. Raymond. "Wright Line, Inc. (B)." Harvard Business School Case 586-143, March 1986. (Revised May 1989.)
  • March 1953 (Revised August 1985)
  • Case

Rose Co.

An accounting executive is appointed plant manager, his first major "line" assignment. The plant is to be operated on a decentralized basis, contrary to the company's other plans. Administrative problems are anticipated. View Details
Keywords: Organizational Change and Adaptation; Operations
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Hower, Ralph M., and Edmund P. Learned. "Rose Co." Harvard Business School Case 453-002, March 1953. (Revised August 1985.)
  • April 2002 (Revised September 2002)
  • Case

Transformation of Seattle Public Schools, 1995-2002

Investigates the reform of the Seattle Public Schools from 1995 to 2002. To initiate reform in 1995, the district hired John Stanford, an Army general, and Joseph Olchefske, an investment banker, as the district's superintendent and chief financial officer,... View Details
Keywords: Management; Organizational Change and Adaptation; Leading Change; Organizational Structure; Education; Business Strategy; Public Administration Industry; Education Industry; Seattle
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Leschly, Stig. "Transformation of Seattle Public Schools, 1995-2002." Harvard Business School Case 802-197, April 2002. (Revised September 2002.)
  • 1995
  • Book

Creatieve destructie: Zes fasen voor bedriftstransformatie

By: R. L. Nolan and D. C. Croson
Keywords: Organizational Change and Adaptation; Transformation
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Nolan, R. L., and D. C. Croson. Creatieve destructie: Zes fasen voor bedriftstransformatie. Amstredame/Antwerpen: Uitgeverij Contact, 1995, Dutch ed.
  • August 1993
  • Background Note

Six Principles of Successful Persuasion

By: Nitin Nohria
Describes some of the key principles that managers must follow in order to successfully persuade their organization of their vision for change. View Details
Keywords: Change Management; Leadership; Organizational Change and Adaptation
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Nohria, Nitin. "Six Principles of Successful Persuasion." Harvard Business School Background Note 494-037, August 1993.
  • August 2008
  • Case

Du Pont: The Birth of the Modern Multidivisional Corporation

By: Richard S. Tedlow and David Ruben
Du Pont's realization in 1921 that its "U-form" corporate structure was ill-suited to its new diversification strategy led to a pioneering new kind of organization—the "M" or multidivisional form—that has been called the most important innovation of capitalism in the... View Details
Keywords: Change Management; Innovation and Invention; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Structure; Alignment; Corporate Strategy
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Tedlow, Richard S., and David Ruben. "Du Pont: The Birth of the Modern Multidivisional Corporation." Harvard Business School Case 809-012, August 2008.
  • October 2013
  • Teaching Note

Teaching Note IBM and the Reinvention of High School (A): Proving the P-TECH Concept

By: Rosabeth M. Kanter and Ai-Ling Jamila Malone
Keywords: Innovation; Organizational Change and Adaptation; Leading Change; Education; Innovation and Invention; Education Industry; United States
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Kanter, Rosabeth M., and Ai-Ling Jamila Malone. "Teaching Note IBM and the Reinvention of High School (A): Proving the P-TECH Concept." Harvard Business School Teaching Note 314-062, October 2013.
  • 09 Dec 2020
  • News

Building Resilient Organizations for Turbulent Times: Adding Resilience to Your Leadership Toolkit

  • November 1990 (Revised October 1994)
  • Case

Apple Computer (C): The Human Resource Function

Explores how the human resource (HR) function at Apple Computer can best support the company's strategy. Describes in detail the HR function. The function is considering a reorganization at the end of the case, in response to criticism from non-HR employees and... View Details
Keywords: Organizational Change and Adaptation; Organizational Culture; Human Resources; Business Strategy; Computer Industry; United States
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Gibbs, Michael J. "Apple Computer (C): The Human Resource Function." Harvard Business School Case 491-043, November 1990. (Revised October 1994.)
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