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  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

trend is the use of online tools to improve physical asset utilization in many traditional off-line businesses. This article discusses the water industry as an example, and the organizational changes and levers relevant to extracting View Details
Keywords: by Sean Silverthorne
  • 17 Jun 2013
  • Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

ad wouldn't air on TV for another week, the customers learned. The airline was giving them the privilege of a sneak peek at the ad—and the privilege of being among the first to share it. CONCEPT: Give the viewer the opportunity to communicate his or her View Details
Keywords: by Carmen Nobel; Advertising
  • 03 Dec 2012
  • HBS Case

HBS Cases: Against the Grain

weaknesses that underlie corruption everywhere. As an emerging professional he must also weigh the trust value of the personal relationships he is forming; his own comfort zone for ethical trade-offs; and the inherent uncertainties of... View Details
Keywords: by Martha Lagace; Food & Beverage
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

the team. Have key technical skills so you can advise the team. Collaborate across the company. And finally, be a strong decision maker. Plant the greener pastures. Ensure that high-revenue employees have options within the company for... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 02 Aug 2016
  • First Look

August 2, 2016

the response. The small price effect, compared to the large message effect, can be explained by two countervailing effects of a lower price: an inducement to settle early, but a lower threat of escalation. Furthermore, acknowledging... View Details
Keywords: Sean Silverthorne
  • 27 Jul 2015
  • Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

the effects on non-native English speakers. She interviewed the US-based employees a year after the policy was announced, and was surprised by what she found. "They were almost euphoric, giddy, and excited and felt like 'We have arrived.'... View Details
Keywords: by Roberta Holland
  • 05 Jul 2004
  • What Do You Think?

Work-Life: Is Productivity in the Balance?

acknowledge the value of spending time with one's family, but I do not discount the overall advantage a society enjoys when its members are at the peak of their productivity." Clearly, many organizations regard work-life benefits (as... View Details
Keywords: by James Heskett
  • 06 May 2002
  • Research & Ideas

Profits for Nonprofits: Earning Your Own Way

cons of mixing business with social service? Can nonprofits effectively serve two masters, their nonprofit mission and the call of the market? At the annual Dialogue on Social Enterprise, a daylong event held April 20 at Harvard Business... View Details
Keywords: by Martha Lagace
  • 23 Sep 2014
  • First Look

First Look: September 23

served tens of millions of transactions with total dollar value in the billions. Users have been drawn to Bitcoin for its decentralization, intentionally relying on no single server or set of servers to store transactions and also... View Details
Keywords: Sean Silverthorne
  • 24 Oct 2017
  • Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

about tax legislation beyond concern over the amount of the check we write each April 15? Yes, very much so. Our tax policies reflect the values that the country stands for. Do we cut taxes on top earners or redistribute their wealth to... View Details
Keywords: by Sean Silverthorne
  • September 2020 (Revised September 2021)
  • Supplement

Student Success at Georgia State University (B)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Values and Beliefs; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
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Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (B)." Harvard Business School Supplement 621-039, September 2020. (Revised September 2021.)
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

leaders that 'buck' the now orthodox definition of the balanced, emotionally intelligent, people-focused leader the likes of Gates and Jobs may have highly effective leaders below them and they are the true heroes of these large... View Details
Keywords: by James Heskett; Service
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

historical background, Retsinas said that prior to the Depression, people who wanted to buy a home were typically required to make a 50 percent down payment. They were issued a 5-year interest-only note, and effectively crossed their... View Details
Keywords: by Martha Lagace; Financial Services
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

and innovation, says Jim Heskett. What changes will allow managers to add value to the creative process? What do YOU think? What Makes a Good Leader? (25,360) Leadership comes in many shapes and sizes, and often from entirely unexpected... View Details
  • 29 Sep 2008
  • Research & Ideas

How Economics May Lead to Better Football Games

Utku Ünver explain in a paper, factors such as contracts, control of stadiums, and corporate sponsorship effectively tied the hands of the National Collegiate Athletic Association (NCAA) into a system of early matching of teams.... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • 23 Feb 2004
  • Research & Ideas

It’s Back to Business-Basics for Nonprofits

the same time, both for-profit and nonprofit companies are subject to intense media scrutiny and increased expectations to account for their actions. These changes, Bradach said, are starting to have a profound effect on how nonprofits... View Details
Keywords: by Manda Salls
  • 26 Nov 2001
  • Research & Ideas

Manager or Mentor? Why You Must Be Both

Manager as Mentor: Effectively Managing a Diverse Workforce," had employed the word "mentor" to lure Harvard managers to the early-morning session. What Thomas prefers, he explained to the group, is the more tongue-twisty... View Details
Keywords: by Martha Lagace
  • 04 Mar 2014
  • First Look

First Look: March 4

build a culture of innovation? What does that culture look like? How does it evolve and grow? How are teams most effectively created and then nurtured in this context? What is a leader's role in this culture? This little book is a roadmap... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2016
  • First Look

December 20, 2016

instant availability of funds invested in liquid assets overseas, thereby limiting firms’ ability to rapidly and/or aggressively respond to competitive market conditions. More specifically, we show that the effects of cash holdings on... View Details
Keywords: Carmen Nobel
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

for organizational theory. The Value of Openness in Scientific Problem Solving Authors:Karim R. Lakhani, Lars Bo Jeppesen, Peter A. Lohse, and Jill A. Panetta Abstract Openness and free information sharing amongst scientists are supposed... View Details
Keywords: Martha Lagace
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