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Show Results For
- All HBS Web
(3,862)
- People (6)
- News (969)
- Research (2,249)
- Events (16)
- Multimedia (22)
- Faculty Publications (1,128)
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
Financial performance is the result of operating performance. Operating performance includes all the things that a company must do to win the competitive battle in its industry to attract, retain, and profitably serve customers. It varies... View Details
Keywords: by Benson Shapiro
- Web
Harvard Business School
corporate philanthropy, and social marketing. His books include: Developing the Afro-American Economy ; Moving Ahead: Black Managers in American Business ; The Wealth of Races (Editor); and Soul in Management: How African-American Managers Thrive in the View Details
- December 2010 (Revised January 2012)
- Case
Zespri
By: Jose B. Alvarez and Mary Louise Shelman
Grower-owned Zespri is the sole exporter of New Zealand-grown kiwifruit outside of Australia and New Zealand. Facing growing international competition, Zespri invested in consumer branding and innovation, which has led to new types of kiwifruit that taste better and... View Details
- 09 Jun 2024
- Blog Post
The EC Formula: MBA Class of 2024 Looks Back
case discussions doesn’t just show you what your unique viewpoint is, but also enables you to critically listen to classmates and understand how their backgrounds shape their perspectives. What advice would you give to prospective MBA students interested in your... View Details
- 08 Dec 2020
- Research & Ideas
Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles
field studies, researchers tend to think that workers submit resumes to open positions. In fact, scholars have learned a lot about discrimination in labor markets by sending resumes to job postings to see who gets called back and who... View Details
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
in the categories they served proved a massive competitive advantage. “For mass-market retailers that can react quickly enough, this upheaval is survivable” Today, however, these same distinguishing characteristics may prove to be the... View Details
- 01 Mar 2014
- News
Generation Next
explains. "Within that year, I probably said I was quitting two or three times." She didn't. Eventually, Adi relented and gave his daughter free rein. Friends and colleagues describe the Agrovet episode as the opening act in Nisa's... View Details
- Web
John H. McArthur | About
information, he also saw a need for the School to experiment with new technologies and forms of packaging intellectual content, which had emerged as part of the changing competitive landscape for business schools. In typical fashion,... View Details
- Research Summary
Mastering Strategy Execution
By: Robert Simons
Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
institution where the top twelve executives had Executive Scorecards detailing their goals, measuring their contributions, and defining their priorities. Because Executive Scorecards state the exact role that managers are to play, they are useful in assessing the... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
network of individual contracts or the vision of its entrepreneur. The people inside firms learned, developed effective routines, and innovated. While we have sophisticated theories of competition in economics, the cooperative teamwork... View Details
Keywords: by Sean Silverthorne
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
1980s, when the companies he studied scrambled to boost quality in response to the competitive threat posed by Japan. “In many of the cases [companies] employed experts in improving quality,” Beer says. “These experts ran vast amounts of... View Details
- 28 Mar 2017
- First Look
First Look at New Research, March 28
schools operated independently, guided by Uncommon’s shared beliefs and practices. The autonomy built into the structure had allowed teachers and school leaders to develop innovative and effective practices that could then be rolled out... View Details
Keywords: Sean Silverthorne
- 18 Apr 2024
- Blog Post
African American Student Union Spotlight on Emerging Markets
HBS experience thus far? The highlight of my HBS experience has been the privilege of engaging with a diverse group of individuals, each bringing their unique perspectives shaped by varied academic, professional, and personal backgrounds. The classroom environment at... View Details
- 16 Sep 2019
- Research & Ideas
Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making
writer based in the Boston area. [Image: CasarsaGuru] Related Reading: Related Reading Black Business Leaders Series: Franklin Leonard, 'Black List' Mastermind Should Entrepreneurs Pitch Products or Ideas for Products? Open View Details
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
mistakes and pressures. All of us without exception make mistakes and will capitulate under enough pressure. The key is being open with others, taking them into your confidence, admitting your mistakes, and looking to them for advice and... View Details
Keywords: by Martha Lagace
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
innovations that connect it to a larger management literature. The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance Over the past 20 years, there has been an explosion in methodologies and tools for... View Details
Keywords: by Staff
- 26 Jun 2012
- First Look
First Look: June 26
subsidiary's managing director (a large reason for the organization's underperformance) and to corporate. In his first three months, he had taken steps to prepare the organization for change. Yet the lack of more tangible actions and results left him View Details
Keywords: Sean Silverthorne
- 01 Feb 2002
- News
It's academic. (Not!)
on shaping and influencing the way tomorrow's leaders will change the world. The need for management faculty has never been greater; in recent years, a wave of faculty retirements, combined with a shortage of graduates with advanced business degrees, has created an... View Details
- 18 Oct 2017
- Research & Ideas
How Economic Clusters Drive Globalization
competitive business conditions. Foreign tourists from Europe and North America, drawn by the promise of a pristine environment, relocated to Costa Rica and launched startups offering lodging and guided tours in protected areas, an effort... View Details