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  • June 2022 (Revised January 2023)
  • Case

Buurtzorg

By: Ethan Bernstein, Tatiana Sandino, Joost Minnaar and Annelena Lobb
As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details
Keywords: Healthcare; Best Practices; Best Practices Transfer; Flat Organization; Self-Managed Organizations; Self-Managed Teams; Organizational Learning; Knowledge Management; Learning; Management Practices and Processes; Human Resources; Communication; Organizational Structure; Organizational Design; Organizational Change and Adaptation; Groups and Teams; Networks; Health Industry; Netherlands; Europe
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  • Web

Logging In - Research Computing Services

Compute Cluster Logging In 116ms Follow our instructions to connect to the HBSGrid via a GUI or Terminal. Connection Requirements On-HBS-Campus TEST TEST To connect to the HBSGrid from on-campus, you must be connected to the HBS Network... View Details
  • 05 Oct 2023

Top MBAs HBCU Tour - Atlanta

the Wharton School of the University of Pennsylvania invite you to learn about their MBA programs and the diverse community experience in business school and beyond. The event will feature a moderated panel discussion with admissions officers and HBCU alumni, followed... View Details
  • 09 Mar 2023
  • Blog Post

African American Student Union Spotlight on Joint Degrees

your other degree program, and why? I applied to HBS as part of the 2+2 program while I was a senior in college. I was attracted by the opportunity to spend time developing my skill set in the professional world, before using the resources and View Details
  • Web

Becoming an Entrepreneur - Alumni

your funding decisions on your future. Personal support Exploring and resolving all the above issues can be an exhausting and even lonely process. Take care of yourself by taking pains to create and sustain a network of support, including... View Details
  • Web

Credential of Leadership, Impact, and Management in Business | HBS Online

Customize your curriculum Access a select network of like-minded leaders Experience exclusive course content Gain real-world insights from business experts Apply your learning through a capstone 7 Courses Credential of Leadership, Impact,... View Details
  • Fast Answer

Library Equipment: Printing, Copying, Scanning, Wireless

in the stacks. WIRELESS Wireless View Details
  • Web

Regional Winners - Alumni

Globalcare Our mission is to advance international healthcare mobility. We are building the most trusted network of doctors & clinics outside the US to treat elective procedures and a patient-centric platform with end-to-end support to... View Details
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

longer concerned whether the inputs it uses to solve customers' problems are its own or assembled through a network of partners. Q: You've talked primarily about business-to-consumer firms so far. How about businesses that aren't facing... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

have formal authority, you don't want to have to rely on that too much to get things done. Managing your network is in the middle of the book, before the section on managing your team. That kind of throws some people because when you... View Details
Keywords: by Carmen Nobel
  • Web

Global Opportunity Fellowship GO: AFRICA - Alumni

to use CPD’s resources, which are available to you for life, including job postings, company contacts, networking tools, 1:1 career coaching, and general job search tactics. Are part-time, term, temporary, or contract positions eligible?... View Details
  • 2016
  • Book

The Content Trap: A Strategist's Guide to Digital Change

By: Bharat Anand
Companies everywhere face two major challenges today: getting noticed and getting paid. To confront these obstacles, I examine a range of businesses around the world, from Chinese Internet giant Tencent to Scandinavian digital trailblazer Schibsted, from The New... View Details
Keywords: Networks; Information Technology; Organizational Change and Adaptation; Business Strategy
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  • 15 Mar 2017
  • Blog Post

An Average Day at HBS

search, but this takes up a lot of time on weekdays. Early on this takes the form of Career and Professional Development events, company presentations, and networking phone calls/meetings with alumni and/or current students. As you... View Details
  • Web

Getting Started - Alumni

This service is complimentary to HBS Alumni. Unsure of What You're Looking For? You do not need to have a specific career focus to work with a coach. Coaches are very skilled in helping HBS alumni gain clarity in their careers and life. Leverage LinkedIn LinkedIn is a... View Details
  • Article

The Impact of the 'Open' Workspace on Human Collaboration

By: Ethan Bernstein and Stephen Turban
Organizations’ pursuit of increased workplace collaboration has led managers to transform traditional office spaces into “open,” transparency-enhancing architectures with fewer walls, doors, and other spatial boundaries, yet there is scant direct empirical research on... View Details
Keywords: Open Office; Transparency; Collaboration; Collective Intelligence; Workspace; Workspace Design; Architecture; Cubicles; Boundaries; Spatial Boundaries; Human Behavior; Propinquity; Co-location; Interaction; Sociometers; People Analytics; Buildings and Facilities; Communication; Design; Human Resources; Leadership; Management; Organizational Design; Organizational Structure; Networks; Social and Collaborative Networks; Information Technology; United States
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  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

more akin to an Apple, a Tesla, or a Nest, or a GoPro—where it’s a consumer product that has the foundation of sexy hardware technology and sexy software technology,” he is quoted in a book published today, Competing in the Age of AI: Strategy and Leadership When... View Details
Keywords: by Dina Gerdeman
  • 27 Sep 2021
  • Research & Ideas

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

For the most part, social media is what you make it. You choose whom to keep tabs on, who can follow you back, what you “like,” and which snippets of your life you reveal. But what if those carefully curated depictions are suddenly on the table at your next quarterly... View Details
Keywords: by Rachel Kim Raczka
  • 2009
  • Working Paper

Do Friends Influence Purchases in a Social Network?

By: Raghuram Iyengar, Sangman Han and Sunil Gupta

Social networks, such as Facebook and Myspace have witnessed a rapid growth in their membership. Some of these businesses have tried an advertising-based model with very limited success. However, these businesses have not fully explored the power of their members to... View Details

Keywords: Marketing; Network Effects; Sales; Power and Influence; Social and Collaborative Networks; Web Sites; South Korea
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  • Research Summary

Social Learning

One major area of my research is social learning: the ways and extent to which people discover what they want and need from the behavior and opinions of others.  Social learning takes many forms.  Probably most obvious is word of mouth—the advice and... View Details

  • 2021
  • Article

Fair Influence Maximization: A Welfare Optimization Approach

By: Aida Rahmattalabi, Shahin Jabbari, Himabindu Lakkaraju, Phebe Vayanos, Max Izenberg, Ryan Brown, Eric Rice and Milind Tambe
Several behavioral, social, and public health interventions, such as suicide/HIV prevention or community preparedness against natural disasters, leverage social network information to maximize outreach. Algorithmic influence maximization techniques have been proposed... View Details
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