Publications

July 1995
Background Note

Reengineering Design Is Radical; Reengineering Change Is Not!

Discusses the two stages of an organization's reengineering effort--the design and implementation. While the design phase needs to be revolutionary, an organization must assess whether the appropriate path to implementation should be evolutionary or revolutionary.... View Details

Keywords: Change Management; Restructuring

Article

Management Accounting and Control: Lessons for and from the World's Tiniest Businesses

By: Srikant M. Datar, Marc J. Epstein and Kristi Yuthas

The article discusses skills microentrepreneurs need to manage and expand their businesses. After interviewing hundreds of microfinance clients around the globe, the authors were able to identify five tools drawn from management accounting where improved knowledge... View Details

Keywords: Governance Controls; Expansion; Business or Company Management; Microfinance; Cost Management; Risk Management; Budgets and Budgeting; Accounting; Opportunities

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July 1997 (Revised October 2003)
Case

Chattanooga Ice Cream Division,The

By: Carl S. Sloane

Senior functional officers (marketing, manufacturing, research & development, control, and human resources) clash over alternative ideas for turning around a business in decline. The general manager is faced not only with choosing between competing ideas, but also... View Details

Keywords: Management Style; Management Teams; Groups and Teams; Managerial Roles; Conflict Management; Decisions; Performance

20 May 2015
News

Are You Solving The Right Business Problem? Here Are 5 Ways To Get To Your Question Zero

06 May 2021
News

Cybersecurity: Don't Blame Employees—Make Them Feel like Part of the Solution

28 Oct 2019
News

Creating Resilience: How Businesses Can Cope with the Costs of a Warming Planet

16 Jan 2019
News

Employers Are Clueless When It Comes To Family Caregiving

25 Apr 2016
News

Can politicians really bring jobs "back" to the U.S.?

Healthy Buildings: What Will We Measure and How Will We Know?

Three irreversible trends -- realization of the deep downside of bad public health and bad buildings; the access to and democratization of air quality data; and the relaxation of the need to be present in-person, face-to-face, day-to-day -- will forever change... View Details

Patrick Chalhoub

Keywords: Luxury, retail

11 Sep 2017
Research & Ideas

Why Employers Favor Men

what factors are shaping our hiring decisions, and whether we are comfortable with those factors playing a role.” Job candidates should be aware that employers may have preconceived ideas about average ability differences among men and women in certain areas, so... View Details

Keywords: by Dina Gerdeman

08 Aug 2023
Research & Ideas

Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions

reducing inequities in the future. “The IRS does a really good job of tracking everyone’s wages, but we need to be tracking these other dimensions as well,” Zhang says. “The more ways we have to do that, the more we can start thinking... View Details

Keywords: by Michael Blanding

Web

How Coaching Can Help You - Alumni

Interview preparation Offer evaluation and negotiation The coaching experience is unique to each individual. Coaches help alumni assess what is needed to move forward, work with them to address specific obstacles, and direct them to other... View Details

09 Feb 2009
Research & Ideas

Uncompromising Leadership in Tough Times

Economic difficulties need not mean that we lower our standards for leadership. If anything, we should raise our sights. New work by HBS professor Michael Beer and colleagues shows that there is still a place for what they term... View Details

Keywords: by Martha Lagace

February 2011 (Revised December 2012)
Case

The Ford Fiesta

By: John Deighton and Leora Kornfeld

Executives at Ford wondered if social media could be the marketing solution for the launch of the youth-oriented 2010 Fiesta. But with social media came a ceding of control. Some at the company believed that if Ford was going to move beyond its conservative brand image... View Details

Keywords: Advertising Campaigns; Digital Marketing; Leadership; Goals and Objectives; Brands and Branding; Marketing Strategy; Product Launch; Market Entry and Exit; Standards; Auto Industry

2012
Book

The Founder's Dilemmas: Anticipating and Avoiding the Pitfalls That Can Sink a Startup

By: Noam Wasserman

Often downplayed in the excitement of starting up a new business venture is one of the most important decisions entrepreneurs will face: Should they go it alone or bring in cofounders, hires, and investors to help build the business? More than just financial rewards... View Details

Keywords: Entrepreneurship; Business Startups; Partners and Partnerships; Social Psychology; Outcome or Result

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